Commvault Cloud Topics

I have a problem, how to allowing but not disable selinux 

on commvault v11.28.  We had this occur in a transaction log backup after a Full Oracle DB backup ran.  Its a “Major” severity, and I have never seen this error before and cannot find anything that describes “ok, what do I do with this/what does it mean/what causes it”.

Hello,I am migrating a few media agents due to hw refresh and in the past I’ve done this manually successfully. Lately this is more problematic with the lockdown thats done on the indexcache directory created at installation. In the documentation it still says to copy the index cache from old to new media agent, but I havent been success in copying to the correct directory due to it is write protected. I’ve had do copy it to another directory.I did see that there is an app for the move but when I tried it the gui kind of failed so I didn’t finish with it.Is there a new “proper” way of manually copying the Index Cache from old media agent to new?We are on 1123E if that mattersLink to documentation: Migrating to the New MediaAgent Using Manual Operations (commvault.com) Best//Henke

Hi,In BOL (https://documentation.commvault.com/2023e/essential/create_repository_group_for_azure_devops.html) the following is stated (step 4): “Azure services: Select the Azure service to back up.Boards, Repos, Pipelines, Test Plans, and Artifacts are selected by default. To unselect, from the list, click the Azure service.” When we follow the instructions on this page in the Commvault documentation, we don't see this option to select or unselect these services.What are we missing here / which additional steps do we need to take to access the option to (un)select the Azure services?Thanks!

Hello,can I upgrade SQL service pack manually in commserve 11.28.102 ? Thanks.

Hello All,Our Transaction log backup get pending sometimes due to broken chain, then IT converts itself to the FULL backup and It effects our systems during day. Is there a way to kill or suspend job when  transaction log backup Converts to FULL? or is there a way kill/suspend when backup job gets pending?

is it possible if we modify quicklook button on body email, after we do an archive and cleanup job on exhcange mailbox ?   

Hello!In the latest platform release 2024 (11.34), the option to select “All agents” for a full backup was removed. The change note states “Full Schedules apply to database backups. For other agents, each backup job will back up only the new and modified items and create a full recovery image. Therefore, running repeated full backup is not required.” It links to the “Server plans” page of the documentation, but not much else is mentioned there except for step 5 in “Creating a plan” which states, “To specify additional backups, such as weekly full backups, move the Extended retention rules toggle key to the right, and then add rules.”Does this mean that all server backup plans use synthetic backups by default if it is not a database? My use case is largely running application consistent backups for virtual machines. Currently our backup policies state the exact day and time that weekly/monthly/yearly full backups will run, which may need to change to keep compliant if we are not able to

anyone has experience about reply/forward email exchange that has been archived from web console ? environment exchange on prem

i am getting below warning while taking datbase backup  i tried to use the scan /tns string but still error persist , i tried service instead of scan then the warning gone is this the right approach .what is the permission required for user account in os and db levelOracle RAC database ] is configured with / as connect string.     Please configure TNS or SCAN connect string to use all available nodes for     backup.   

I am using API to remove a subclient from backup policy. Can anyone help me understand the difference between what the exclude and remove endpoint do?

We install a small Commcell test lab (1 Commvault server, 1 MA and 1 client) with DR backups and aux copy to Metallic recovery reserve (MRR). My plan is to test a full site crash.Since I have a DDB backup and data copy in MRR, I should be able to reinstall a Commcell using latest DDB backups and resync data.There’s a few steps I’m not really sure about. here’s what I have so far:reinstall CV serveur using DDB backup set downloaded from cloud.commvault.com Apply licence reinstall MA add MRR storageNow, how should I proceed with the data in MRR. My MA is empty. How do I sync back from MRR?

Hello Community,I have a MediaAgent/Access node in AWS account A. I want to backup EC2 instances in AWS accounts B and C. My AWS account A is supposed to have access to accounts B and C. Can I backup EC2 instance in other accounts?It seems to be supported based on this page:https://documentation.commvault.com/2022e/essential/107777_amazon_web_services_system_requirements.htmlAnd if it is supported, are there any specific requirements. I could not find any information on the Commvault Documentation page. Or at least I didn’t find it.Thanks so much for your help. 

CommCell ID:FFFFFFFF    Name:gzcvcs01    Version:11.32.35    Commvault platform release:2023EI retired the client sqlserver-vm when my client is powered off, and delete it.so it no longer display on my Client Computers listbut when I powered on my client, the agent is still on my client.but when i add new client from CommCell Console, it doesn’t show the agent and subclient 

Hi,we have configured the exchange (DAG) default subclient to back up one databse.after that, another database was added (manually) and for some reason, both of the databases were converted to full while running an incremental backupshouldn't the database that was already backed up as full just run as incremental, and only the added database will run a full backup? Thanks

My Commvault Agent version 11.22.17, the client OS Oracle Linux 8.7Does this OS version support Commvault Agent version 11.22.17?

My Commvault Agent version 11.22.17, the client OS Version Red Hat Enterprise Linux rease 8.7 Does this OS version support Commvault Agent version 11.22.17?

I previously had AD backup working and my DC cratered.  The DC is up and backing up again but AD is not because there is no agent on the rebuilt DC.  I have a ticket open, which led me to this.What I can’t figure out is how to download the AD agent again.  It looks like the way it’s done is as part of the AD backup setup in the first place.  All of the connection info is still in place.  Is there a way to re-load the agent, or does the setup have to be done from scratch (as in Add → Active Directory)?

We are trying to observe how commvault sends delete requests.Does it leverage  ‘versionID’ header in DELETE operations for s3 buckets’ objects?Or the delete requests are more of non-versioned delete requests?

Have Article IDs and the “article?p=” functionality been dropped from documentation.commvault.com?

I have a backup request to backup a new file share location (a file share) that handles image files (not sure of type or format). Currently the size is about 500 GB (number of files is unknown at this time), but there is some talk of it becoming larger to possibly > 10 TB (or ultimately “many new files being constantly moved in and out of this folder at regular times” vs total size of the folder). We are backing up a lot more than this of “unique data” across the systems so 10-20 TB is not a huge amount of “new unique data” being backed up, but its enough to make me reconsider just adding it without some thought.Currently all of my backup storage policies use DDB’s (we have a few).  I did not set any of the storage policies we have up, just inherited it all.If I used our ‘standard” storage policy for our file shares (that all use DDB’s), would the (possible) size of > 10 TB of image files blow up my DDB’s or cause some unintended consequences to the DDB (as the data will likely n

Howdy folks,Our current environment:One on-prem mediaagent connected to SAN for primary backupsOne off-site mediaagent with storage and jbod for DROne Commserve265TB of deduplicated data, 1 DDB, nearly 11PB of undeduplicated dataOur goal:We want to add a second on-prem mediaagent (with its own DDB and index cache) to work in tandem with our current primary mediaagent. Our idea/hope/goal is that both on-prem mediaagents (one existing, one new) would be under the same storage, deduplication, and copy policies and Commserve would load-balance jobs between the two. Both of these would then copy over to our third (existing) off-site mediaagent.  We met with our Commvault rep during purchasing of the new mediaagent and he said it would be possible, but didn’t give us any specifics. Now that installation/setup is here, I can’t find any documentation on how to actually accomplish this. I’ve found everything I need to prepare for installation, and install the Commvault software on the mediaagen

Question: I’m wondering if Commvault can be made to “auto retry” backing up a database if there are certain types of errors (when the database is online, and other DB’s are able to be backed up, just some failure occurs with a single DB)Why: We have been having some issues with backing up MSSQL DB’s and its very intermittent. I know “find out what the connectivity/issue is” is probably the right approach, but time and rarity keep this from being a priority. People have asked “Can CommVault just retry?”Example:2 Db’s had failures in a backup of a MSSQL instance with about 50 Db’s in it. Error 1 = “Error encountered when closing the virtual device. Please see SQL Server vdi.log for more details.”. Reasoning for retry: In this case it appears there was some sort of disconnection (somewhere, somehow) for just this single DB when the backup ran.  This would be a case where I would want CommVault to try again maybe 1 time after x minutes or something, as the DB is online, just something happ

As with many I have tried to move as many clients to plans as possible. Fail seems to be the word of the day when you have 4 very large (NFS shares) subclients all associated with the same plan and we need to schedule Full backups on specific days of the week due to when those subclients have data written to them throughout the week. Basically we want week fulls but never on the same day as getting a full completed on all 4 subclients in the same day is a non-starter as is getting that copied to the remote site within 24hours. So, since we don’t want to rely on the auto-magik synth full scheduling but really pull fulls from each of those shares, staggered every other day (more or less), and there is no way to simply decouple the schedule policy the plan created for those subclients, do I need to remove the plan from each subclient, then assign schedules and manually re-assign the storage policy of that original plan or is there a more elegant way?I don’t see groups and blackout windows

I was wondering if Data Domain Virtual Edition is supported or not? I could not find any documentation other than DD 7.6 support.