Commvault Cloud Topics

hello,i m planning a CommServe + Media Agent  all in one migration with hardware refresh, OS change (Windows → Linux), and version upgrade (11.28 → 11.40 LTS)I m want to migrate on linux because the windows version is depreciate.Can you advise me on the steps to take during the migration ?I would like to use the bare-metal version of Commvault 11.40 LTS, or would you advise me to reinstall using Rocky Linux and then install CommServe + Media Agent ?Thank you for your help

Dears,,I created a new linux virtual machine and installed the Commvault Virtual Server package on it in order to use it as a VSA Access Node for our vCenter environment. However, the server does not appear as an available Access Node, and I am unable to use it for VMware backups. 

Good day,We are traying to connect to commvault, using a script, but show this error:<DM2ContentIndexing_CheckCredentialResp loginAttempts="0" remainingLockTime="0" isAccountLocked="0">    <errList errLogMessage="Username/Password are incorrect" errorCode="1116" /></DM2ContentIndexing_CheckCredentialResp>If i try to connect directly to the command center, with the same user and password the connection is sucessfull.

Hi,I have two app’s created in Azure for Mail & OneDriveIn my CC I add the Exchange Online app with the Azure details without issue.When I do the same task to add my One Drive it adds but it appears as Type Exchange Online. - see print screen below.What is causing this ?Thanks

If Compliance Lock is enabled on a Storage Policy, Does it affect anything else in the storage pool?

Hello,We have a client running file system level backups. Recently we associated it with a new storage policy and ran fresh full backups expecting a new Index will be created for that job.Running Synthetic-full backup ( after few incremental backups ) triggers Index restore job from the previous storage policy where the copy data paths were on a different media agent.The Index restore job fails as the communication between the current used media agent and previous one is blocked.Any Idea how to force the creation of new Index or to avoid the reference to the previous Index ? Thanks

Hi, Is it possible to perform a backup using the Block-based Backup technique with Separate proxy for Backup Copy? Client is a virtual machine running Oracle Linux (64-bit), VMware Tools version:11269 (Guest Managed)  The data is on the “Hard disk 3” mounted on /mnt/data. It’s an RDM disk.    The Block-based Backup technique is working fine.  When I check the IntelliSnap option and try to use a Separate proxy for Backup Copy (selecting a virtual machine Linux Media Agent Data Mover), the job completes with errors.  Error Code: [32:392]Description: Unable to find OS device(s) corresponding to clone(s). Possible reasons could be 1) Improper FC/iSCSI H/W connection between the host and the array 2) The OS didn't find the device corresponding to the clone. : [Unable to find device(s) corresponding to snap(s)/clone(s)]Source: cvault-ma-09, Process: FileScanAccording to the documentation, Block-level backup operations have the following phases:Snapshot copy phaseBackup copy phaseBoth of thes

  >>> from cvpysdk.commcell import Commcell>>> commcell = Commcell('commserve', 'admin')Traceback (most recent call last):  File "<stdin>", line 1, in <module>  File "/System/Volumes/Data/apps/cv/lib/python3.12/site-packages/cvpysdk/commcell.py", line 570, in __init__    raise SDKException('Commcell', '101')cvpysdk.exception.SDKException: Commcell is not reachable. Please check the commcell name and services again>>>

Guys, I m not 100% sure to find the good AMI for a CommServe on AWS or AZURE Market place, I found  On AWS : Looks ok, but FR40 : https://aws.amazon.com/marketplace/pp/prodview-6eiyfdyrlf2u6?sr=0-5&ref_=beagle&applicationId=AWSMPContessa On Azure : https://marketplace.microsoft.com/en-us/product/virtual-machines/commvault.commvault?tab=PlansAndPriceAny advice ?

I got a scenario description.New PC (win 2025 or win 11), new openJDK (OpenJDK25U-jre_x64_windows_hotspot_25.0.1_8) in connection with netx.jar does not work. Test with OpenJDK21U-jre_x64_windows_hotspot_21.0.9_10 works as expected. Tested against a 11.40 commserveI tested it with with a windows 2019 box.OpenJDK25Ucommand java –jar netx.jartarget is a 11.36.72 machineconnection Ok, but browser on the left site does not work.! (classic view)Cannot start jobmanager!Same test with OpenJDK21U shows no issues.Checked dokuOpening the CommCell Console Using the Command Line InterfaceThe minimum JRE version on the computer must be the same major version that Commvault deploys (or a newer minor/patch level).It should workThere are many options for the java command. Which options are to use with  OpenJDK25U to get the Commcell Console work as before?

I can't add the hypervisor. We've already checked the communications and the credentials are correct. Does anyone have any idea why? The Commvault version is 11.34.28.   

Hi, I raised https://github.com/Commvault/cvpysdk/issues/191 for the immediate need we have, but in general I would like to raise more awareness to ensure Commvault SDK’s do not keep on using deprecated API calls going forward. Could someone please own the SDK updates in case a specific API call is deprecated to ensure the correct API endpoints are being used? Thanks!

We are looking at trends in Commvault to provide forecasting on the onsite storage (Hyperscale X). We need to provide the client with possible dates of when the storage will run out based on the past 6 months usage.  We are busy implementing a CV metrics server but not sure if this will provide the result/report we need.  

Hello, is there any official article in the CV documentation, which would clearly state, that the VM does not need to be protected by the Virtual Server Agent (VSA) to consume a VOI license. As long as the File System Agent is installed and the VM is detected, any in-guest agent backups (e.g., SQL, Oracle, Exchange, AD) will be covered under the VOI license. Arlie gives me the link and says that here this is written explicitely:https://documentation.commvault.com/commvault/v11/others/pdf/commvault-complete-license-guide.pdfBut I get error 404 when trying to open it.  Best regards, Aleksandra 

Hi,We accidentally added fields to the Access Node configuration for SharePoint Online and can no longer remove them. In our case, specifically the field: “shared job results path.”Does anyone know of a way we can remove this field? 

Poderiam validar esse se todas essas informações estão corretas, preciso enviar um script para DBAModelo de Script RMAN — Backup Oracle com Commvault Ambiente: Oracle 19.3 (Data Guard – AWS)Agente: Commvault 11.32Servidor: orcl.us.oracle.comLocal padrão de scripts: /u02/app/oracle/admin/scripts/ # ============================================================# Script RMAN para backup via Commvault# Caminho sugerido: /u02/app/oracle/admin/scripts/backup_commvault.rman# ============================================================ # Observação: confirmar ORACLE_SID conforme base configuradaexport ORACLE_SID=<NOME_BASE>         # <-- Ajustar pelo DBAexport ORACLE_HOME=/u02/app/oracle/product/19.3.0/dbhome_1  # <-- Validar caminho do Oracle instaladoexport PATH=$PATH:$ORACLE_HOME/bin # Início da sessão RMANrman target / <<EOF # Observação: validar se a base está em modo permissivo para backup (replicação finalizada)RUN {  ALLOCATE CHANNEL ch1 TYPE 'SBT_TAPE' PARMS 'SBT_LIBRA

Hi,we are currently facing the following situation:We write data on a NAS system via NFS, e.g. on “folder A”. Then we want to create a symlink to this folder, called “folder B”.“Folder B” is then presented via CIFS/SMB to our Windows Media Agents.Will the backup work and backup all the data or will it only see the symlink and just backup the symlink-file?I know that we can just share “folder B” via CIFS, but my colleagues want to do it with the symlink if possible. Any clues or ideas if that would work? BRJan

Hello Team, In the production devops, we do have history of Pull Request, but when we restore out of place, we loose all the historyWe do have thee same behaviour for the pipeline history, all is empty   but after restore there is no history  any idea ? is it a bug ? or limitation ? 

Hi,I’m trying to back up virtual machines in my OpenShift Virtualization cluster. I’ve already deployed the Access Node within the cluster, and in the Commvault console, I can see the namespaces and pods listed as applications. However, the VMs are not being discovered by the Commvault server.This setup is running in a lab environment, and I’d like to understand why the VMs are not appearing. Could this be due to a misconfiguration, a licensing requirement, or another limitation that prevents Commvault from backing up OpenShift virtual machines? 

I know I can’t be the only one that faces this problem and I’d like to know how other folks handle it.Requests for application backups can be fairly simple.  Backup this server, <drives, paths, server> using <agent type>.  Following <RPO/RTO policy>….Etc, Etc.But some backups can get a little to a lot more complicated, especially in high security environments.Some applications have very specific documentation about how to back them up, and more specifically, how vendors will support restoration issues if their procedures aren’t followed.  This can be especially problematic in clustered or multi server environments.  For example, I have an application I back up that runs a main application server and 4 back-end servers that run various functions.I asked the application owner if they should be backed up as a consistency group?  He had no idea what I was was talking about, but worse thought it was my responsibility to figure it out, without his input.There is only 1 me (

Hello Commvault community,I would like some clarification about the traffic flow for auxiliary copy jobs in a Commvault environment integrated with HPE StoreOnce appliances.Scenario: At our primary site, have a StoreOnce appliance used for backup storage. At the DR site, there is a second StoreOnce appliance intended for auxiliary (Copy-2) backups. Specific Question:In our case, I am unsure about the exact data path during the auxiliary copy operation. Does the backup traffic for the auxiliary (Copy-2) copy flow: Directly from StoreOnce at the primary site to StoreOnce at the DR site? or From the primary site's MediaAgent to the primary StoreOnce, then to the DR site's MediaAgent, and finally to the DR StoreOnce? I want to make sure I understand whether the transfer between StoreOnce appliances can leverage Catalyst Copy directly (StoreOnce-to-StoreOnce) or if MediaAgents at both sites are always involved in the path. My main goal is to optimize efficiency and minimize WAN usage fo

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Hello all,Hope you can help me with this quick question:Will CIS Hardened scripts on Commvault store work for Windows 2019 and/or 2022?I am referring to this: https://cloud.commvault.com/webconsole/softwarestore/store.do#!/96/635/20763 Thanks in advance for the answer!Sergio.