Commvault Cloud Topics

Hi,is the new Exchange Server Subscription Edition (SE) supported by Commvault with the Exchange Database Agent?Kind RegardsFlorian

Details of the Error  Error Message: "Failed to connect to virtual machine host  as user Failed to connect to virtual machine host as user  from access node . Please ensure that the access node is able to communicate with the host and that the user account and password are correct. Both the Physical server of Hyper -v and backup server are in the domain and the VM inside the hyper -v is in workgroup. 

It could be nice, when I choose a Restore point to view a summarize of the Exchange On Line mailbox content (size, item count, and so on). It helps to understand, for example, if a user deleted a lot of email from one restore point to another.It could also help a browsing feature (day by day should help) into Backup Stats for having a quick sight between days. Thank you

Hello, I am testing some restore of DevOps but when i am trying to restore something i am seeing only restore of Repository and not Board or pipeline. Hoe is its working? 

HiI am trying to setup a Commvault LiveSync with ver. 11.40.23 where the CommServ are running on Rocky Linux 9.5 (with the newest patches etc.). When I am looking at both Commvault SQL server databases they are in “ready” state. And I have been able to run file system backup without any issues using the Commvault media agent, that will be used with the server plan, that I have made for this LiveSync setup.I am able without any issues to create a DR backup, but when I am trying to enable the Commvault LiveSync then the first replication ends with this error:Error code: [30:325]Description: Error encountered during backup. Error: [0 - INFO: [Cannot open backup device '6600338a-4811-438e-ba06-75819758aea8'. Operating system error 0x80070005(Access is denied.).] [RecNum:1, State:42000, NativeErr:3201, RowNum:1, Severity:-1, LineNum:1, Spid:125] INFO: [BACKUP DATABASE is terminating abnormally.] [RecNum:2, State:42000, NativeErr:3013, RowNum:1, Severity:-1, LineNum:1, Spid:125]]Source: trie

Hi,Quick question.Currently running version 11.32.xWhen using Java client we can select how many number of streams the restore should use, or to preserve or remove source path.When using web command center for the restore, those options are not available. the only thing we can chose is the destination server, path, ACLs and unconditional overwrite.Is there a way to have the option to preserver or remove source path when using web command center?  

hello guys,first time deploying commvault with nutanix AHV, after deploying the qcow2 frel image the process doesn’t seem to take the deployment script :CS_IP_OR_FQDN=commserve.domain.localCS_SHORT_NAME=CommServeClientNameCS_USERNAME=adminCS_PASSWORD=YourPasswordFREL_CLIENTNAME=FREL-AHV01ROOT_PASSWORD=StrongRootPassw0rd!i want to precise that as of now the vm does not take an ip, ipam or dhcp is not configured. root password is not applied, so can’t access the vm, tried to reset it using rd.break or other methods without any success, what’s frustrating is that i have no point that i can use to start troubleshooting.using CV 11.40AHV FREL 11.36 

We have multiple orchestrated replication groups that we need to disable when work is done on the target virtual centre. Currently we have to disable every replication group on its own. Does anyone know of a way to disable adn enable all replcaition groups with a script or workflow?

Hi All,Just checking if anyone is experiencing this issue with TrueNAS Scale as Disk Storage Target.We have multiple TrueNAS Scale that is having the same issues. We are getting Error code: 40:65 on all of them but they were working prior, and we confirm that the user we used has full access to the NFS share. Validate Job works just fine.Anyone seen this error before? We are on TrueNAS Scale 25.10-RC.1Error code: [40:65]Description: Error occurred in Disk Media, Path [\\192.168.172.30\commvault\FTKDP7_09.10.2025_21.16\CV_MAGNETIC\V_46927] [Permission denied error while accessing the path [\\192.168.172.30\commvault\FTKDP7_09.10.2025_21.16\CV_MAGNETIC\V_46927]. Check whether the path is accessible.]. For more help, please call your vendor's support hotline.Source: vmcvma-01, Process: cvd 

Dear all, We are new with Nutanix, and company has the need of integrating Nutanix 7 with our commvault platform. We are using 11.32 and base on documentation it’s supported. Our concern is whats the component that we have to add during the integration?Prism Central IP Prism Element IP (nutanix node) Base on all the documents we have read we still have many doubts. Even after watchign these video:Commvault v11 - Nutanix AHV support preview Any help is welcome.ThanksPatricio

what is the difference here , do we need to perform both?Enabling Ransomware Protection for a HyperScale MediaAgent, vs Enabling Ransomware Protection for a HyperScale Cluster and in the documentation its says Ransomware protection is automatically enabled on new installations of the HyperScale X Reference Architecture. but recently i have done a deployment and its not enabled by default 

Has anyone been able to find this report in the latest version of CommcellIt’s not the Growth and Trends reportIt had data like Jobs in Queue(Queued) in Last 24 HoursTotal Data Size Backed Up in Last 24 HoursJobs in Queue(Running) in Last 24 Hours

why can't commVault do backup when postgresql is managed by patroni?

hey guys,All clients are v2 indexing at this point. I get an alert every so often that index backups haven’t ran in 30d for NDMP client. Each and every day there’s 100GB of inc. data being backed up, but the system scheduled Big Data Apps Index backups for that SP show that only “full” backups ever pick anything up, each day of the week when the incs run for the subclients of that NAS client, there doesn’t seem to be anything backed up at the index server level. Of course you can’t see any of this in the Command Center but is it normal for the classicIndexInstance backups to be zero bytes (and thus immediately age) in between Fulls?I see this phenomenon even on very small, minimal churn non-NDMP clients, so my question is - is there some threshold which determines IF an index server backup has anything new to write? For my very large-ish VMware SP’s and their Big Data Apps Index backup - those scoop up stuff every day, there’s never a 0 byte index backup, then again the SP has 3300 VMs

i have a problem. i changed disks on my storage, i restored backups on new disks. my commvault i proceed that make backups on this storage library, but i receive error notifications  Job Management - Auxiliary Copy  [Media read operation failure] [Dedupe disk media] [Operating System could not find the path specified.] [in media (CV_MAGNETIC) , Path (\\192.168.170.100\AMS_Backup\Commvault\9ITOLX_09.06.2022_10.40\CV_MAGNETIC\V_10282)] Failed to generate collect file for backup contents [C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\CV_JobResults\2\0\537187\LogDBList.cvf] or the file size is zero. Possible reasons are 1. nonexistent path/file 2. disk is full or 3. incorrect permissions for the user configured at the instance level or 4. subclient contents are empty and/or Auto-Discovery not enabled.i tested from windows explorer and cmd. i have access this share location on my storage library. What i do?

Hello Team,We are using Commvault backup with Commserve live sync option.Planning to configure new media agent and storage as mentioned in below.Newly two new media agent servers to be configured. Newly configuration of Disk libraries No need to migrate current backup data and instead will create new storage policies and new sub client jobs.Please advise is this configuration fine and any configuration level will be done of live sync.Thanks in advance. 

i have a problem. i changed disks on my storage, i restored backups on new disks. my commvault i proceed that make backups on this storage library, but i receive error notifications Job Management - Auxiliary Copy  [Media read operation failure] [Dedupe disk media] [Operating System could not find the path specified.] [in media (CV_MAGNETIC) , Path (\\192.168.170.100\AMS_Backup\Commvault\9ITOLX_09.06.2022_10.40\CV_MAGNETIC\V_10282)] Failed to generate collect file for backup contents [C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\CV_JobResults\2\0\537187\LogDBList.cvf] or the file size is zero. Possible reasons are 1. nonexistent path/file 2. disk is full or 3. incorrect permissions for the user configured at the instance level or 4. subclient contents are empty and/or Auto-Discovery not enabled.i tested from windows explorer and cmd. i have access this share location on my storage library. What i do?

Since the upgraded we can no longer see the failed backups when we click it on the dashboard 

Hi there, We are looking at possibly using a Rocky Linux based media agent, I was just wondering if there were any “Hardened Linux Commvault Media agent images for Bare Metal at all? We are currently running version 11.32, moving to 11.36 within the next couple of weeks. Have people used a linux media agents widely? and which flavours have you seen at all? TIADan Everitt

Hi, Are there any scripts available following best practice for hardening of Linux OS for Media Agents?I found this in the store: Storebut seems to be more like a report and not a proper script. Kind regards,Daniel

Hi,Is there any statistic, maybe in logs, what amount of data is send from storage to media agent during restore? In backup we have “Data transferred on network” but what about restore?I mean - let’s say I’m restoring something from Disk Library or Azure - data in library is deduplicated and compressed. I know that dedupliaction doesn’t matter here, but what about comporession? I believe media agent get compressed data from storage, uncompress it and then send to the client? So size of application will be not the same as the data size taken from storage? How to check it? Regards

Hello there,Environment: netapp cluster (9.12) with Commvault 2023E Commserve (11.32.56)Current backup: ndmp to tape, 3 incrementals, one fullPossible new backup: cifs to disk w/ aux to tape, incremental and synthetic full only we are currently evaluating the switch from ndmp to nas/cifs backup, as ndmp has no “synthetic full”. this is disturbing when the full backup took 2 or 3 days for ~15TB.For this, I installed a spare server as standalone commserve (w/ eval license) to not disturb our productive system.Following the docs and several threads, I added the storage array and the SVM to Commvault and configured the subclient.I also configured snapdiffv3 on the netapp.The first initial full backup was successful, it created a snapshot where it pulls the files from.As I tried to do an incremental backup, the following happened:second snapshot createdsnapdiff v3 started, with the correct snapshots in the comparisonsnapdiff ended withCFSIScanEngine::ConfigureForChangelistScan(259) - Compar

I am getting ready to deploy Metallic to my Azure tenant and was looking for documentation to determine if an agent needs to be installed on VM and if so, would I need to use the file server option?

Hello,We have an issue when authenticating java console/CC via AD login (no SSO).After only one failed attempt the account is getting locked. In AD it is set that account get locked after 5 failed attempts.I'm under the impression that this behaviour started after we enabled MFA.Any idea? 

Hi All,Commvault regularly frees up space on magnetic disk library, during this period of time I see high disk activity but I don't see any Jobs in Job Controller. Restore jobs performance considerably drops if we run it at the same time.Is there possibility to view and control/pause such cleanup/reclamation jobs? It would be useful when you need to do restore as much fast as possible.