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Dan RubinBit

asked in Self-Hosted Q&A

Backup Image Physical Devices

Does Commvault have the ability to backup image a physical device? One of our physical computers computers just had a false quarantine hit it due to our AV. Now our machine is corrupt and we have no image of the machine and need to reinstall and configure the software. Normally, I would just use something like Ghost or Accronis but I am thinking of how I can use Commvault to doe the same.

3 years ago

neuwiesenerByte

asked in Self-Hosted Q&A

Automatic Tunneling and Encryption for Network Traffic

Hello CommunityIs this procedure https://documentation.commvault.com/commvault/v11/article?p=129268.htm equivalent to using a network topology (network gateway for instance so that the traffic is tunneled through a single port 8403) and enabling the checkbox “encrypt network traffic” on the network topologies dialog box? Also what should one observe in the network summary on the commcell level to verify that these settings “automatic tunneling and encryption for network traffic” are in place?

3 years ago

Michael WoodwardCommvault Certified Expert

asked in Self-Hosted Q&A

Remove CommCells from cloud.commvault.com

I work for a MSP, and as a matter of course we add CommCells we manage to the Commvault Cloud Metrics Reporting site, (I currently have 27 CommCells linked there), but over time we stop managing some CommCells but there is no way to remove them once they have been added (that I can see).Is there a way to remove a CommCell once it’s been added?

3 years ago

flokaiserByte

asked in Self-Hosted Q&A

NDMP Backup Performance very poor with a Netapp CIFS Volume with millions of Files

Hi,are there any Best Practices to Backup Netapp Volumes with lots of files in a single Volume (use cases cannot use multiple volumes)? Two of my Customers running in a similar issues with the Performance (1st Customer has a Throughput of around 10 GB/h and the other around 150 GB/h). On both Customers we are Using Intellisnap and after we create a Backup Copy to a Disklib. Here is the CVPerfLog of a NDMP Job:2748 1858 01/27 12:05:16 45098 *CVPERFLOG*|13|273978|38|1611742376|1611738776|1611745516|1611741916|1611742376|1611738776|1611745516|1611741916|49|1|*CVCOUNTER*|550|19|1611741916|3139|0|0|0|0|*|7479872512|0|*CVCOUNTER*|551|550|1611741916|3120|0|0|0|0|percent:99.41|0|0|*CVCOUNTER*|552|551|1611741916|3114|0|0|0|0|percent:99.23|0|0|*CVCOUNTER*|553|551|1611741916|6|0|0|0|0|percent:0.19|0|0|*CVCOUNTER*|505|550|1611741916|18|0|0|0|0|percent:0.58|0|0|*CVCOUNTER*|503|505|1611741916|4|0|0|0|0|percent:0.16|0|0|*CVCOUNTER*|502|505|1611741916|12|0|0|0|0|percent:0.39|0|0|*CVCOUNTER*|1004|505

3 years ago

flokaiserByte

asked in Self-Hosted Q&A

How to take advantage of a modern backup solution in the COVID19 crisis and how to help employees work from home

When the pandemic hit, we were forced to quickly adapt and answer a bunch of questions we’d never asked ourselves: how can we keep in touch with our colleagues when we’re not in the office? And how can we make sure we are still efficient while working from home?It quickly became apparent that one, seemingly small issue could prove catastrophic: our information system is designed so all business documents are located on our servers and on our work computers. But this also meant that many wouldn’t be able to access these documents from home.Since the employees were already familiar with the backup system, this new opportunity only confirmed our desire to modernize the complete system and to digitize business processes.Everyone was aware that these changes were necessary, that it would help them work through the emergency, and, most importantly, that working from home wouldn’t be an insurmountable problem.A new short manual was compiled to help employees adapt to working from home, with a

3 years ago

drPhilByte

asked in Storage and Deduplication

Cloud storage https connection

Hi there, I have successfully added the cloud storage (S3 compatible). However, for the time being I am only able to set up connection based on http protocol. When I want to add a new cloud storage library using https there is the error message failed to do verification.To move further, I would like to utilize https protocol. I have self signed certificate from my netapp cloud storage S3 compatible - is it possible to allow using it since I dont have CA issued cert? Could Commvault be forced to use a self signed certificate? What I did try was to “Use this additional setting and set its value to 0 to skip the checking of the server's certificate claimed identity for the cloud libraries”, but it didnt help. Is it possible to check using of this settings? Do you have any suggestions for such situation? Thanks for you ideas.

3 years ago

WesleyVByte

posted in Virtualization and Containers

NAS transport mode backups independent disks

Hello,I have implemeted NAS transport mode for the backups of Vmware Virtual machines residing on a NAS.In books online (https://documentation.commvault.com/11.21/expert/32585_frequently_asked_questions_for_virtual_server_agent_with_vmware.html#how-do-backup-and-restore-operations-handle-independentrdm-disks) I can read that independent disks and RDMs are skipped during the backup. This is what I’m used to when using NDB, Hotadd or SAN transport mode. With NAS transport mode it seems that the independent disk does get a backup. I can even browse it to do restores (VM files or guest files). We are not using intellisnap, so no hardware snapshots are made and the options to include RDM and independent disks are not selected.I double checked in VMware and the disk of the VM is configured as independent, the moment the backup starts, I can see that the other disks of the VM get snapshotted and the independent disk does not get a snapshot as expected. But it is included in the backup job. Do

3 years ago

Zitouni SeifeddineBit

asked in Virtualization and Containers

Retention planning questions for 19 TB of vms on a 35 TB storage array

Hello I have a 35 Tera storage array and I want to back up 19 Tera virtual machines.I want to know the possible retention to save them. Thanks

3 years ago

Anthony.HodgesCommvault Certified Expert

asked in Developer Tools, Integration and Automation

CommCell Info and CommCell License API's

Hi everyone. I have had a look through the commands on offer via REST, Python and PowerShell. There doesn’t appear to be anything for CommCell Info/Licensing. Is there anything for this in the works?

3 years ago

Sunny48Bit

asked in Self-Hosted Q&A

Transferring Ownership of Commvault Report

How to transfer the ownership of Commvault report to other user so that they can edit it whenever needed.

3 years ago

Dave SByte

asked in Self-Hosted Q&A

Automating restores for routine validation of library integrity

I am looking for a way to automatically perform a sample of VM restores on daily\weekly basis from the most current backups from them. Long story short, I ran into a data integrity issue on one of my libraries and had no idea. I.E. VM Baselines were referencing a chunk on the library that did not exist. Therefore, any restores that referenced that baseline kept failing. I have my backups set to full instead of synthetic full which future backups never indicated a backup failure. Since this incident, I would like to start routinely validating that VM restores actually work. Plus this was on a CV Ransomware webinar slide earlier this month about validation😊. It does not look like this can be done natively within Commcell. Or can it? It looks like the road to go down is the use of the Commvault PowerShell module and calling upon APIs. Does anyone perform this kind of validation today? How do you accomplish this?

3 years ago

neuwiesenerByte

asked in Self-Hosted Q&A

Why is Download Center and Commvault Store not synchronized?

Hello CCIs there a reason why not all reports are listed in the commvault store? I was trying to download the file anomaly report from the store. However, this is not available there. I will have to download it from the download center (cloud.commvault.com).

3 years ago

Jay SonBit

asked in Storage and Deduplication

Aux copy error: may not be copied as we failed to get array controller Media Agent, make sure to set an array controller Media Agent for source Array, will be retried soon

In our CIFN environment, we would like to take snapvaults from our primary (snap copy), under our storage policy. WE are currently using Open Replication (not OCUM). Our initial (copy) snapshot works fine but aux copy (snapvaults) are not. Here is the message under the Progress tab when job initiates. Error: Data to Storage Policy [storage-xxx] Copy [snap_vault] may not be copied as we failed to get array controller Media Agent, make sure to set an array controller Media Agent for source Array, will be retried soon. Any ideas?

3 years ago

EmmanuelTBit

asked in Self-Hosted Q&A

Export history Backup client VSA to a new client VSA "VMWARE"

Hello, my configuration : Detect configuration from Commserve : vsa client vmware : vcenter1 OS : Windows Server 2012 R2 Indexing Version : V1 Virtual Server : Working behind Proxy MEDIA Check Readiness : Not Ok because OS Version isn't WindowsBackups scheduled tasks : working fineActual configuration : vcenter1 OS : LINUX VMWARE An idea to update os version on Commserve client vcenter1 and keep backup history and configuration subclients ? i try it this solution provide from Commvault : Clone Client Dataset https://documentation.commvault.com/commvault/v11/article?p=110180.htm But didn't work Force to deploy a new vsa client and reconfigure everything and also lose the unified backup history to receive checkreadiness status OK ?

3 years ago

Umesh YadavBit

asked in Self-Hosted Q&A

what type of backup user required for Nutanix backup.

what type of backup user required for Nutanix Backup.

3 years ago

Philipp SwobodaCommvault Certified Expert

asked in Self-Hosted Q&A

Windows Firewall Rules

Hello, did someone may know why the old way of adding firewall rules with the script are not running anymore on new deployments ? As you can see there are only two firewall rules deployed on the installation. May someone can explain why this changes are done ? Many thanks and best RegardsPhilipp

3 years ago

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