Commvault Cloud Topics

hi, is there any report wich i can use to report wich accounts are used for agents backups ? 

Hello,I’ve created 1-touch recovery dvd using this procedure https://documentation.commvault.com/2023e/expert/1_touch_for_linux_single_stage_dvd.html but when I try to boot from the media I’ve created the system cannot mount dvd and cannot find /dev/hd* devicewhat could be the reason?

Hi Team,We are need to create the new storage pool with DDB enable. But DDB slide not showing in the storage pool creation time in the CommCell.Version: 11.32.102

Hi All, maybe you can give me an hint. I have an new windows server 2022 mediaagent in a remote datacenter wich is needed for auxcopy. The connection between source and destination ma is over an vpn and there are no rules aktive.  When we have the windows domain firewall aktive we get a lot of chunk errors and we get errors during connecting the ddbs,  i run the the AddFWExclusions script in the base folder but i think there are a lot of processes and ports missing.  is there an instruction or another possibility to set all needed commvault processes and ports into the local windows firewall ? 

Gmail thinks Commvault is trying to spoof my email address and is consistently marking them as spam.I’ve repeatedly unmarked it and created filters to keep it out of the spam folder without success. I haven’t tried the nuclear option, using a filter to mark it as “Not Spam”, but in my experience, doing that causes a lot of other issues, and real spam bypasses the filters. Thoughts? I’ve copied the header address, which repeatedly shows Commvault.com as a permitted sender, and right after that, DMARC fails. RogerB <NotMyEmail@gmail.com> via commvault.comto: NotMyEmail@gmail.comdate: May 8, 2025, 3:30 AMsubject: Backup job summary - Backup job summary - Reportmailed-by: commvault.comsigned-by: commvault.com ARC-Authentication-Results: i=1; mx.google.com;       dkim=pass header.i=@commvault.com header.s=smtp-eastus-01 header.b=a8F89wsC;       spf=pass (google.com: domain of admin-saas@commvault.com designates 135.237.4.36 as permitted sender) smtp.mailfrom=admin-saas@commvault.com; 

We have configure Hyper-v vm backup to Tape now there was one requets from client to take monthly backups to Disk for those VM.Since we can not create another sublclient for same VM backup, we created another backup setup then a deault subclien was used with Storage to disk policy for same VM.Now, my VM licenses are counted twice, why is it so and if there is any other way acheive my target? 

I’ve got a TrueNAS server with a bunch of CIFS shares.  I setup a Windows File System client to do the backups of the CIFS shares, using our CommCell master to do the backups.  Unfortunately, no matter what, it backups up all the same files for both Full and Incremental backups, which slows things down and screws up temp disk space usage.   So what’s the process to figure out why this is happening?  This is around 1.7Tb of data and 2+ million files, so it really slows things down. CommVault 11.36.5?  something, pretty new.  The TrueNAS is Enterprise 13.0-U6.2 release.  The Windows backup server is running Windows Server 2016 (I know, I know...)  The TrueNAS runs Samba internally to do CIFS shares.  Not sure where the disconnect is here.  Has anyone else got this working properly?  

Hi All,I currently have a few DDB Stores to run DDB Verification for the first time (Full) and they are quite large, so running multiple jobs would be quite helpful. So considering the statements below from the docs, I started 1 DDB Verf and specified 30 streams. Attempted to initiate a second one and it automatically goes into a queued state. My first job is only using 30, should I be able to run a second one in this scenario? What am I missing? “You can perform only up to 50 concurrent data verification jobs. Any additional jobs that you perform get queued.”“ By default, deduplicated data verification job uses 20 streams during Validate Data phase and 50 streams during Verify Data phase.”Thanks

Hello,Could you please suggest storage best practice configuration for Deduplication storage pool that will use 256KB deduplication factor.How should be configured disk library:1) Strip size to use for underlying RAID Volume? 64KB 128KB or 256KB? (unable to find any recommendations from Commvault)2) NTFS block size? In general there is recommendation to use 64KB. Is it still the same for 256KB deduplication factor storage pools?3) By default, the system uses 4 GB as the chunk size and 64 KB as the block size to read/write data from disk libraries. Should i change this if I use 256KB deduplication factor? Should I increase read/write block size?Thank you in advance!

The doc state:  Use a volume dedicated to the index cache directory formatted with a block allocation size of 32K.(Best Practices (Indexing Version 2) Is this the LogicalSectorSize [Bytes Per Sector] or PhysicalSectorSize [Bytes Per Physical Sector] in a Windows server NTFS volume or is REFS type to be prefered ?

We are currently switching to deduplicated storage as part of our migration to plans and therefore looked into recommended settings for everything to work smoothly and the most space efficient.I already noticed our Commcell had the horizontal scaling option disabled as we upgraded from older versions which resulted in the old default behaviour.Upon enabling I can now see two DDBs for the two data types we currently backup to this pool: Files and Databases.From previous experimenting we noticed improved deduplication savings when using no compression for file backups.For databases it seems the other way around as also suggested in the documentation.This got me wondering:Is compression with deduplication also recommended for File or VSA backups? If we disable compression on the DDB (e.g. Files), will the setting persist when the DDB is sealed? (because we use WORM/S3 OL)

All,I have the Threat Indicator alert enabled on my Commserve.I have a VSA backup that runs nightly and every evening it picks the same folder and flags it in Monitoring → Threat indicators in the Command Centre and it emails this alert to all. The particular folder it mentions every night runs some DBA scripts that are scheduled. Is there anyway to remove this files ie E;\DBA_Scrits or this VM from the Threat Indicator alert ?There is nowhere to edit on the Alert in the CommServe, I found the workflow below and ran it but still got an alert the following morning. 

I’m attempting to restore folders and files from a Commvault file system backup to a test system. All the files and folders *appear* to restore properly but when the application (SQL Server in this case) attempts to access the files, I get:FCB::Open failed: Could not open file <path_and_file_name.ext> for file number 1.  OS error: 5(Access is denied.).Error: 5120, Severity: 16, State: 101.When I compare the restored folder to the source server, I see the folder permissions are different. Is there an option to have Commvault restore the proper folder permissions while it’s running the restore?Nay help appreciated.Ken

Hello,is there a way to configure the format of a PDF report created in CommandCenter/Webconsole? I know there is an additional setting for reports greated in Java GUI, but this is not working in CommandCenter.Thanks and regardsThomas 

Hi all,  We have a project to apply CIS Benchmark Level 1 settings to our Windows servers, and that includes our CV environment. I’m looking for feedback on the process. Good, bad, ugly, etc. Thanks G

Hello Guys!!I’m looking to create a workflow to auto submit the failed jobs post performing the basic prechecks like ping the client, check connectivity, CommVault services.Can anyone guide me it’s my first step towards making any workflow. 

Hi, here a question for one of my customers,Is there a way to change the output that is sent to the Custom Attributes in the VM after the backup job, Attribute = Backup Status, Value = Backup Job ID [43915] Client: [vcapps], Backup Set: [defaultBackupSet], Subclient: [VMs With Validation] Parent Backup Job ID [43901]  Example , Job ID follow by the Subclient ? Thank you

We have SSL error on Command center and Web Console. How to generate SSL certificate and apply it.

Looking for advice on what model would suit a Greenfield deployment of Commvault to support a small < 20 TB deployment per site at 2 sites. Requirements are pretty simple! Back up some VM’s, Postgres databases, Active Directory with a mix of Windows and Linux OS. We prefer a Windows Commserve so I’m guessing a FREL is in the mix?  Must have cross site replication! So.. likely that would equate to 40 TB per site storage? Management are keen on a self-contained appliance(s) solution with integrated storage or onboard storage is preferred BUT two small SANS are doable but not ideal. Unless I’m wrong two Hyperscale X appliances would NOT integrate to allow cross site replication?What alternatives do we have? We would lean towards a server with onboard storage or DAS in preference to a SAN. We don’t need full redundancy per site just resiliency of backups with cross site copies.What can you suggest? We currently maintain a single Commserve, multi site system with a SAN, Media Agents and

Title says it all. This client is in my left sidebar of the Java Console, containing an Agent called “BigDataApps”. The install date is in April 2018, which is when we set up Commvault in our environment - I was not present that for, and none of my team knows what it is either. Is it some default sub-component of Commvault? I looked in the Documentation Search and besides references to REST API, I can’t find anything definitive.

Hi, I would like to know if there is a specific procedure for the removal of the Failover package on linux Commservers?Can I just disable the livesync feature and remove the package or are they some additional steps?Thx in advance

Hi,I have a problem in exporting emails to CAB files. The job isn't starting and display an error message. Note: export emails to PST file are working fine.

I'm testing Exchange online email restore using the "Received Time" filtering option. I've set a received time of (for example) of 2019 - 2020 but I'm seeing email from as far back as 2000. has anyone else used this filtering options and what were your results. In full disclosure, I did also select the option to show deleted items but that SHOULDN'T affect the results in my window.

Hello, we are trying to conduct an Non-RAC oracle duplicate operation and are having trouble getting the destination instance to a state other than unknown. The instance is started in NOMOUNT mode. For the connection string, we are using the sys account which has sysdba priveleges. For the Oracle User, we are using oracle. We have password file on the server, associated with the database and that the REMOTE_LOGIN_PASSWORDFILE is set to Exclusive. When doing a script preview, this error is listed:Failed with Oracle DB/RMAN error [ORA-12528: TNS:listener: all appropriate instances are blocking new connectionsRMAN-03002: failure of allocate command at 06/02/2025 11:25:32RMAN-06171: not connected to target databaseI am not the Oracle DBA, so what could I ask them to check for the connection issue?Does the oracle user need something specific? How is the script connecting as sysdba without explicitly declaring in the connection string options?