Commvault Cloud Topics

HelloI am planning to install a new Media Agent with DAS, this one will be Server 2022 and here is my question - should I consider ReFS for data, DDB and Index?Commvault support does not provide any 100% yes\no answer, Commvault documentation has zero information. Thoughts? 

I have been working with ExaGrid support on slow restore speeds for about 10 weeks now and we cannot seem to figure out why the restore speeds are so slow.  We are talking 10 hours to restore a single VMDK just to the Media Agent (as we are eliminating the overhead from VMware at the moment) to the high-speed disks on a Windows Server 2022 MA.  These are brand-new and before with Windows Server 2012, we didn't have any issues.  It seems that we are getting extremely slow READ performance when going back to the ExaGrid.  All backup jobs seem to work fine - we even moved the ExaGrid nodes to the same VLAN as the MAs to eliminate any network issues - but please keep in mind we are using Cisco ACI so everything is software-defined.  Moving them to the same VLAN actually DECREASED backup performance by 30% - we know this from using iPerf and TCP dumps.  Setup:  ** 4 x MAs - all running Windows Server 2022 with separate physical volumes for the DDBs and Indexes.  ** The DDBs are partitioned

hi, We are on 11.32.89.We have Azure HCI VMs and postgre iDA is installed. The backend storage library in netapp grid S3.We understand as per documentation that Azure HCI storage is not supported so far.https://documentation.commvault.com/2023e/expert/supported_hardware_storage_arrays.html As a workaround our solution engineer gave the following option to enable. Error is Appaware with “Virtual Server Application snap” engine is only allowed from VSA workflow. I could not understand what it means ?   

It looks Commvault still only support RedHat 8.7 for access nodes in RHEV environment, this is a pretty old OS. Is there any time line when they want support 8.10 or 9.x for access nodes?

If an administrator mistakenly removes clients from a schedule policy, where can we retrieve the client details? Where can this list be retrieved to reconfigure the clients back onto the schedule policy?

how to create in automatic way for example 100 entries type of “SQL_SERVER_ACCOUNT” in credential vault  ...anyway i am intrested API , powrshell , worflow etc  i can list existed one as type of “SQL_SERVER_ACCOUNT” exist in Get list of credentials | Commvault®but in CREATE section Create Credential | Commvault® like type of “SQL_SERVER_ACCOUNT” not exist   

The stuff in the Deduplication documentation does not really make clear what we may need. We had Dash Copies a couple years ago and ran out of space then we migrated our backups to Hyperscale-X. Now that we are getting ready to setup Dash Copy work again need to get at least idea of what we need space wise as a best practice. BTW were on Prem not the CLOUD.

Hello All, Yesterday I passed my first exam from Commvault site, from this website:https://commvault.csod.com/With one account. I see that currently there is another website with certification, where I have another account, from this link: https://readiverse.commvault.com/And questions which appeared in my head :).How to migrate avaialble certificates between the Commvault learning platforms? Is it still avaialble only exams for Commvault next paths layer (Engineer and Expert), I see only full courses with exams without any seperated exams. Regards, Michal 

Hi,We had an issue with Refs. One of the first matches ishttps://documentation.commvault.com/2022e/expert/9409_refs_for_windows_2012_and_windows_2016.htmlNot believing that W2022 is not supported I foundhttps://documentation.commvault.com/2022e/essential/142211_system_requirements_for_windows.htmlI wanted to give a feedback on the first link but the feedback button is gone.Checking other documentation pages confirm that the button is gone.(description for online documentation still describes this feature)It seems Commvault made a change in behaviour of BOL.How can we give a feedback to a BOL page in the future ? 

Hi, I have a full Linux Commcell and I’m deploying Commvault 11.36 using exclusively the Command Center.I just realized that out of my 2 MA grids (2-nodes grids), 2 MA of 1 grid are missing the filesystem agent and the ddb subclient and the 2 other ones have a ddb subclient but its not associated with a Plan.  I had no other option than using the commcell console to associate manually the plan for the first 2 ones and create a filesystem Agent, then create a DDB subclient and associate it with a plan. If I remove the licence both default and DDBBackup subclients are grey out. When automatically created by commvault DDBBackup subclient is activated (blue) and the default is greyed.I am not satisfied with this behaviour, is there a way to have all my media agent alligned? Thx in advance

I have noticed 2 commcells that are marking Azure V2 Client as critical due to the VM Admin jobs running as Incrementals.Confirming that all associated VMs are actually completing Full/ Synth Full backups. Behavior is seen across 2 FR32 commcells.Is there another way to correct this behavior besides excluding from SLA or this needs to be raised as a support case for the report to be reviewed?Also confirming at Azure Client level and Subclient level is already excluded from SLA.

Hi,I do partner support and sometimes I advice my customers to collect logs.I had to notice that under FR36 we currently need to collect Log files manualy often on Linux clients.sentlogs runs in an error Job Status: [Completed With Error] The client [ora] got critical error: [There is not enough disk space in the [/opt/commvault/iDataAgent/jobResults/sendLogStagingFolder]. The available free space is [6.00] GB, please make sure to have at least [10.00] GB and retry the operations.].   Failed Client(s): ora    It will take some time until customers find enough space to sadisfy the threshold. May be it make sense to reserve 10GB in the future. May be Setting the Minimum Free Space for the Job Results Directory is not the screw we should turn here.Do you have a good suggestion what we can do to make “send log files” working again until hundred of Unix machines in an CV environment have increased the “jobresults” size or have been moved ? It's annoying to have to repair the t

I’m starting a new thread for a repeat topic as I don’t see an actual solution in the previous one.OpenShift bare metal - all native storage - no way to configure snaps (or is there)? I have read and re-read BoL but am missing something if Waldo exists.Will be mounting live volume [] to worker pod [] since it does not support volume snapshots.  How to ignore this error? Meaning - we know this is probably an issue for Commvault unless someone has cracked it, so, rather than have to think about them each day, is the answer to “Hide this event”? I can say we don’t have any PVC’s yet but I see the risk in muting them entirely if indeed that means PVCs aren’t protected properly.This is on 11.36.41 BTW.thanks

Has anyone installed a Commvault web server/command center/metrics reporting server outside the Commserver.  Mine doesn't seem to connectand Im getting a failed authentication token  when I access the Commvault dashboard using the extra web server I build.  I believe I followed the one in Books online but no luck.Also to help in my troubleshooting is there any flow diagram on how the connectivity of the web server to the Commserver ( TC ports/ services/logs). THis way I can troubleshoot logically.So the setup is we have a Commserver which is also a web server/command centre and private metrics reporting server. I am building a separate web server/ command centre/metrics reporting server but it doesn't work. Any advice is appreciated.

Dear Vaulters,I have an issue, I have a storage policy with a selective copy for last full backup of the month on the tape library, when i review its jobs i find 30th of march full backup jobs instead of 31st of march full backup jobs.I made sure that AUX copy job ran 1 hour after 31st of march full backup jobs.I also noticed that this issue is not happening with all clients, it happens with random clients every month.Need your support to know the cause the aux copy to pick 30th of march full backup jobs instead of 31st of march full backup jobs? and how to solve it? BR

Hi everyone, is there a way to change the time format to 24h in the command center?For the Console I found the Option in the User Preference, but these setting aren’t honored in the command center. A quick search in the documentation also didn’t find aynthing.I also tried to change languages, but the time format wasn’t effected.

The alert displays the # of deleted files it has detected.  Is there a way to be able to display or list these files?

Hi All.I am busy testing content indexing of file system data. I managed to deploy and configure all the components.After the Content Indexing job runs I am able to search for file metadata from the Command Center.My question is - where do I configure the retention of the indexed data to managed disk space on the Index directory?I see information in the below:https://documentation.commvault.com/2022e/expert/setting_retention_days_for_content_indexed_data.htmlI do not have any Content Indexing tab within any Storage Policy.The CommCell is currently on v11.36.49. Thanks and regards,Ignes  

Hello All,we need an API for Kubernetes Openshşft. WE have some namesapaces are excluded. IS tehre a way to see them with API . we have 30 Cluster and many excluded namesapece we want to see which are excluded

I have tapes coming back from Fe.Mtn which have duplicate barcodes. one tape is from our old Networker environment and the other from Commvault. Is there a way to use the “cv tape tool” to see the content on the tapes before I start the restore operation?  

Hi all,We are reviewing our O365 Plan’s retention period. There are two settings 1. Retention 2. Version retention. I can’t find any documentation on Commvault website to explain each of these settings. Can someone please help to explain it a bit?Q1. Does every deleted items older than Retention get deleted? (e.g. a deleted email in an active mailbox that has passed the retention period will get deleted from backup?) Or, it only look at account level? (e.g. everything in a deleted account passed the retention period will get deleted, otherwise it stays)Q2. What exactly Version retention does? All our plan have this on infinite. How does this setting change the backup if we set it to 7 years?Any information will help. Thanks in advance,YC

Hello,In Commvault two DB backup job done. But showing one Full backup Commvault backup size is (760.83 GB) which is higher than the original size(551 GB). Another Differential backup Commvault backup size (18.33 GB) which is higher than the original size (14.69 GB).I have attached some images. Please check this and tell solving process. 

I want to generate a report on the Protection Plans I have in place.  If I look at plans in Command Center and ask to Export a PDF or XLSX/CSV, I don’t get the level of detail I’m looking for (retention, # copies and backup frequency).Anyone have any suggestions on how to get that data?Thanks.

Hi guys! Any of you have configured parallel copy for auxiliar copy to tape on Command Center?I’m using version 11.36.46. Commcell Console is not a option 😪Please your guidance. Regards.

Hello! At this page ther’s a:Configuring Folder Based Auto Discoverymeaning that, every databases under a specific folder, will be backupped using a naming <folder>\**Is it correct using a simple \** to treat the same for every folders under the ‘root’ partition in the Domino instance?Thank you.