Commvault Cloud Topics

Team,A customer is evaluating to capacity of using DSQL, is the Aurora PostGreSQL will support DSQL ?https://aws.amazon.com/fr/rds/aurora/dsql/ 

I have 2 media agents connected to tape library with 8 drives… and they both host a Plan and I can’t seem to have the aux copies to tape to use more than one drive. Each plan has 30 Streams and the aux copies use the primary copy as the source copyEach also have an aux copy going to the other one (01 to 02 and 02 to 01) . In the media tab, I’ve combined source data streams to 2 and I did not multiplex..Should I use the second copy as the source for the tape copy then?I find this whole part a bit confusingthxG

Hi,Is there a report or setting that will alert me when the Metallic side of my DR backups fails ? Thanks 

hello,i m planning a CommServe + Media Agent  all in one migration with hardware refresh, OS change (Windows → Linux), and version upgrade (11.28 → 11.40 LTS)I m want to migrate on linux because the windows version is depreciate.Can you advise me on the steps to take during the migration ?I would like to use the bare-metal version of Commvault 11.40 LTS, or would you advise me to reinstall using Rocky Linux and then install CommServe + Media Agent ?Thank you for your help

Dears,,I created a new linux virtual machine and installed the Commvault Virtual Server package on it in order to use it as a VSA Access Node for our vCenter environment. However, the server does not appear as an available Access Node, and I am unable to use it for VMware backups. 

Good day,We are traying to connect to commvault, using a script, but show this error:<DM2ContentIndexing_CheckCredentialResp loginAttempts="0" remainingLockTime="0" isAccountLocked="0">    <errList errLogMessage="Username/Password are incorrect" errorCode="1116" /></DM2ContentIndexing_CheckCredentialResp>If i try to connect directly to the command center, with the same user and password the connection is sucessfull.

Hi,I have two app’s created in Azure for Mail & OneDriveIn my CC I add the Exchange Online app with the Azure details without issue.When I do the same task to add my One Drive it adds but it appears as Type Exchange Online. - see print screen below.What is causing this ?Thanks

Administrative shares are enabled on the MediaAgent [cvault-cs.xxxx.xxx.xx] which could lead to potential security exploits, please review and take necessary steps. We just updated our Commvault software from Commvault Platform Release 2022E (11.28) to Commvault Platform Release 2023E (11.32.73) and we got this event at the commcell console. cvault-cs.xxxx.xxx.xx is our WindowsServer 2016 Datacenter commserve. This server is also used for backups of some VMware virtual machines, but there are no Disk Libraries/Mount Paths configured on it.   

If Compliance Lock is enabled on a Storage Policy, Does it affect anything else in the storage pool?

Hello,We have a client running file system level backups. Recently we associated it with a new storage policy and ran fresh full backups expecting a new Index will be created for that job.Running Synthetic-full backup ( after few incremental backups ) triggers Index restore job from the previous storage policy where the copy data paths were on a different media agent.The Index restore job fails as the communication between the current used media agent and previous one is blocked.Any Idea how to force the creation of new Index or to avoid the reference to the previous Index ? Thanks

Hi, Is it possible to perform a backup using the Block-based Backup technique with Separate proxy for Backup Copy? Client is a virtual machine running Oracle Linux (64-bit), VMware Tools version:11269 (Guest Managed)  The data is on the “Hard disk 3” mounted on /mnt/data. It’s an RDM disk.   

  >>> from cvpysdk.commcell import Commcell>>> commcell = Commcell('commserve', 'admin')Traceback (most recent call last):  File "<stdin>", line 1, in <module>  File "/System/Volumes/Data/apps/cv/lib/python3.12/site-packages/cvpysdk/commcell.py", line 570, in __init__    raise SDKException('Commcell', '101')cvpysdk.exception.SDKException: Commcell is not reachable. Please check the commcell name and services again>>>

Guys, I m not 100% sure to find the good AMI for a CommServe on AWS or AZURE Market place, I found  On AWS : Looks ok, but FR40 : https://aws.amazon.com/marketplace/pp/prodview-6eiyfdyrlf2u6?sr=0-5&ref_=beagle&applicationId=AWSMPContessa On Azure : https://marketplace.microsoft.com/en-us/product/virtual-machines/commvault.commvault?tab=PlansAndPriceAny advice ?

I got a scenario description.New PC (win 2025 or win 11), new openJDK (OpenJDK25U-jre_x64_windows_hotspot_25.0.1_8) in connection with netx.jar does not work. Test with OpenJDK21U-jre_x64_windows_hotspot_21.0.9_10 works as expected. Tested against a 11.40 commserveI tested it with with a windows 2019 box.OpenJDK25Ucommand java –jar netx.jartarget is a 11.36.72 machineconnection Ok, but browser on the left site does not work.! (classic view)Cannot start jobmanager!Same test with OpenJDK21U shows no issues.Checked dokuOpening the CommCell Console Using the Command Line InterfaceThe minimum JRE version on the computer must be the same major version that Commvault deploys (or a newer minor/patch level).It should work

I can't add the hypervisor. We've already checked the communications and the credentials are correct. Does anyone have any idea why? The Commvault version is 11.34.28.   

Hi, I raised https://github.com/Commvault/cvpysdk/issues/191 for the immediate need we have, but in general I would like to raise more awareness to ensure Commvault SDK’s do not keep on using deprecated API calls going forward. Could someone please own the SDK updates in case a specific API call is deprecated to ensure the correct API endpoints are being used? Thanks!

We are looking at trends in Commvault to provide forecasting on the onsite storage (Hyperscale X). We need to provide the client with possible dates of when the storage will run out based on the past 6 months usage.  We are busy implementing a CV metrics server but not sure if this will provide the result/report we need.  

Hello, is there any official article in the CV documentation, which would clearly state, that the VM does not need to be protected by the Virtual Server Agent (VSA) to consume a VOI license. As long as the File System Agent is installed and the VM is detected, any in-guest agent backups (e.g., SQL, Oracle, Exchange, AD) will be covered under the VOI license. Arlie gives me the link and says that here this is written explicitely:https://documentation.commvault.com/commvault/v11/others/pdf/commvault-complete-license-guide.pdfBut I get error 404 when trying to open it.  Best regards, Aleksandra 

Hi,We accidentally added fields to the Access Node configuration for SharePoint Online and can no longer remove them. In our case, specifically the field: “shared job results path.”Does anyone know of a way we can remove this field? 

Poderiam validar esse se todas essas informações estão corretas, preciso enviar um script para DBAModelo de Script RMAN — Backup Oracle com Commvault Ambiente: Oracle 19.3 (Data Guard – AWS)Agente: Commvault 11.32Servidor: orcl.us.oracle.comLocal padrão de scripts: /u02/app/oracle/admin/scripts/ # ============================================================# Script RMAN para backup via Commvault# Caminho sugerido: /u02/app/oracle/admin/scripts/backup_commvault.rman# ============================================================ # Observação: confirmar ORACLE_SID conforme base configuradaexport ORACLE_SID=<NOME_BASE>         # <-- Ajustar pelo DBAexport ORACLE_HOME=/u02/app/oracle/product/19.3.0/dbhome_1  # <-- Validar caminho do Oracle instaladoexport PATH=$PATH:$ORACLE_HOME/bin # Início da sessão RMANrman target / <<EOF #

Hi,we are currently facing the following situation:We write data on a NAS system via NFS, e.g. on “folder A”. Then we want to create a symlink to this folder, called “folder B”.“Folder B” is then presented via CIFS/SMB to our Windows Media Agents.Will the backup work and backup all the data or will it only see the symlink and just backup the symlink-file?I know that we can just share “folder B” via CIFS, but my colleagues want to do it with the symlink if possible. Any clues or ideas if that would work? BRJan

Hello Team, In the production devops, we do have history of Pull Request, but when we restore out of place, we loose all the historyWe do have thee same behaviour for the pipeline history, all is empty   but after restore there is no history  any idea ? is it a bug ? or limitation ? 

Hi,I’m trying to back up virtual machines in my OpenShift Virtualization cluster. I’ve already deployed the Access Node within the cluster, and in the Commvault console, I can see the namespaces and pods listed as applications. However, the VMs are not being discovered by the Commvault server.This setup is running in a lab environment, and I’d like to understand why the VMs are not appearing. Could this be due to a misconfiguration, a licensing requirement, or another limitation that prevents Commvault from backing up OpenShift virtual machines? 

I know I can’t be the only one that faces this problem and I’d like to know how other folks handle it.Requests for application backups can be fairly simple.  Backup this server, <drives, paths, server> using <agent type>.  Following <RPO/RTO policy>….Etc, Etc.But some backups can get a little to a lot more complicated, especially in high security environments.Some applications have very specific documentation about how to back them up, and more specifically, how vendors will support restoration issues if their procedures aren’t followed.  This can be especially problematic in clustered or multi server environments.  For example, I have an application I back up that runs a main application server and 4 back-end servers that run various functions.I asked the application owner if they should be backed up as a consistency group?  He had no idea what I was was talking about, but worse thought it was my responsibility to fi