Commvault Cloud Topics

When is NVMe over FC support going to be released by Commvault?

I need clarification on how Commvault encrypts passwords during the Linux agent installation process. Specifically, I would like to know if there is a way to encrypt a password (similar to what happens during installation) so that we can integrate with CyberArk for password rotation.The goal is to rotate the password in CyberArk, then encrypt it in the same manner Commvault does, and finally update the salt(using to automate agent install) with the encrypted value.I noticed there is an encrypt binary being called and also references to an update_pkginfo file, but I couldn’t find any documentation on how to use them for this purpose. Ideally, I would like to avoid having to manually reinstall the Commvault Linux agent every 6 months or so just to get the updated encrypted password to align with CyberArk and AD.Could you please provide guidance or documentation if this can be achieved?

Has anyone seen this error?SQL database backups happen every 15 minutes, and this error occurs about every 20 jobs. Error summary Error code: [30:325]Description: Error encountered during backup. Error: [Connection Timeout Expired. The timeout period elapsed while attempting to consume the pre-login handshake acknowledgement. This could be because the pre-login handshake failed or the server was unable to respond back in time. The duration spent while attempting to connect to this server was - [Pre-Login] initialization=30011; handshake=0; Failed to connect to server VMDMZ\WBC. at Microsoft.SqlServer.Management.Common.ConnectionManager.Connect() at CvSmoDll.CvSmoServer.Connect(String sInstanceName, String& errorMessage)]Source: vmdmz, Process: SQLBackup

Hi,I'm facing an issue after deploying the CommServe OVA on a Linux-based system (Rocky Linux) under VMware.After deployment, when I check the services, I get the following error:systemd-coredump[55307]: Process 54709 (dotnet) of user 0 dumped core. The CVWebserverBridge service is shown as N/A in the Commvault services list, and I’m unable to get it to start.I’ve tried replacing the embedded .NET runtime with various versions (e.g., 8.0.14, 8.0.16), but the error persists. This leads me to believe the issue may be with the OVA itself, or the image might be corrupted or misconfigured.I'm currently using Commvault version 11.40.Has anyone encountered a similar issue, or is there an updated OVA or workaround available?Thanks in advance.

Hello, I got email about  Vulnerability in the JDBC Driver for SQL Server (Microsoft) does its effect commvault sql agent?  https://msrc.microsoft.com/update-guide/en-US/vulnerability/CVE-2025-59250 

Hi all,I'm currently reviewing our Commcell’s Infrastructure Load Report and I have noticed the following:For the Linux MediaAgents, physical memory usage is around 15%, while virtual memory usage is approximately 70%. For the Windows MediaAgents and the Commserve (also Windows), both physical and virtual memory usage is similar.I'm wondering if this difference with the Linux MediaAgents indicates an underlying configuration issue or if it is simply the standard way Commvault operates in this environment.Also, at what point should I consider the memory usage to be a critical performance issue?Thanks!

Hi together, currently CV 11.40 does not support the Backup on VMs that are running on kubevirt/Kubernetes. https://documentation.commvault.com/11.40/software/protecting_kubernetes_with_commvault.html Are there any plans to support kubevirt? Regards.Michael

Hi,is the new Exchange Server Subscription Edition (SE) supported by Commvault with the Exchange Database Agent?Kind RegardsFlorian

Details of the Error  Error Message: "Failed to connect to virtual machine host  as user Failed to connect to virtual machine host as user  from access node . Please ensure that the access node is able to communicate with the host and that the user account and password are correct. Both the Physical server of Hyper -v and backup server are in the domain and the VM inside the hyper -v is in workgroup. 

It could be nice, when I choose a Restore point to view a summarize of the Exchange On Line mailbox content (size, item count, and so on). It helps to understand, for example, if a user deleted a lot of email from one restore point to another.It could also help a browsing feature (day by day should help) into Backup Stats for having a quick sight between days. Thank you

Hello, I am testing some restore of DevOps but when i am trying to restore something i am seeing only restore of Repository and not Board or pipeline. Hoe is its working? 

HiI am trying to setup a Commvault LiveSync with ver. 11.40.23 where the CommServ are running on Rocky Linux 9.5 (with the newest patches etc.). When I am looking at both Commvault SQL server databases they are in “ready” state. And I have been able to run file system backup without any issues using the Commvault media agent, that will be used with the server plan, that I have made for this LiveSync setup.I am able without any issues to create a DR backup, but when I am trying to enable the Commvault LiveSync then the first replication ends with this error:Error code: [30:325]Description: Error encountered during backup. Error: [0 - INFO: [Cannot open backup device '6600338a-4811-438e-ba06-75819758aea8'. Operating system error 0x80070005(Access is denied.).] [RecNum:1, State:42000, NativeErr:3201, RowNum:1, Severity:-1, LineNum:1, Spid:125] INFO: [BACKUP DATABASE is terminating abnormally.] [RecNum:2, State:42000, NativeErr:3013, RowNum:1, Severity

Hi,Quick question.Currently running version 11.32.xWhen using Java client we can select how many number of streams the restore should use, or to preserve or remove source path.When using web command center for the restore, those options are not available. the only thing we can chose is the destination server, path, ACLs and unconditional overwrite.Is there a way to have the option to preserver or remove source path when using web command center?  

hello guys,first time deploying commvault with nutanix AHV, after deploying the qcow2 frel image the process doesn’t seem to take the deployment script :CS_IP_OR_FQDN=commserve.domain.localCS_SHORT_NAME=CommServeClientNameCS_USERNAME=adminCS_PASSWORD=YourPasswordFREL_CLIENTNAME=FREL-AHV01ROOT_PASSWORD=StrongRootPassw0rd!i want to precise that as of now the vm does not take an ip, ipam or dhcp is not configured. root password is not applied, so can’t access the vm, tried to reset it using rd.break or other methods without any success, what’s frustrating is that i have no point that i can use to start troubleshooting.using CV 11.40AHV FREL 11.36 

We have multiple orchestrated replication groups that we need to disable when work is done on the target virtual centre. Currently we have to disable every replication group on its own. Does anyone know of a way to disable adn enable all replcaition groups with a script or workflow?

Hi All,Just checking if anyone is experiencing this issue with TrueNAS Scale as Disk Storage Target.We have multiple TrueNAS Scale that is having the same issues. We are getting Error code: 40:65 on all of them but they were working prior, and we confirm that the user we used has full access to the NFS share. Validate Job works just fine.Anyone seen this error before? We are on TrueNAS Scale 25.10-RC.1Error code: [40:65]Description: Error occurred in Disk Media, Path [\\192.168.172.30\commvault\FTKDP7_09.10.2025_21.16\CV_MAGNETIC\V_46927] [Permission denied error while accessing the path [\\192.168.172.30\commvault\FTKDP7_09.10.2025_21.16\CV_MAGNETIC\V_46927]. Check whether the path is accessible.]. For more help, please call your vendor's support hotline.Source: vmcvma-01, Process: cvd 

Dear all, We are new with Nutanix, and company has the need of integrating Nutanix 7 with our commvault platform. We are using 11.32 and base on documentation it’s supported. Our concern is whats the component that we have to add during the integration?Prism Central IP Prism Element IP (nutanix node) Base on all the documents we have read we still have many doubts. Even after watchign these video:Commvault v11 - Nutanix AHV support preview Any help is welcome.ThanksPatricio

what is the difference here , do we need to perform both?Enabling Ransomware Protection for a HyperScale MediaAgent, vs Enabling Ransomware Protection for a HyperScale Cluster and in the documentation its says Ransomware protection is automatically enabled on new installations of the HyperScale X Reference Architecture. but recently i have done a deployment and its not enabled by default 

Has anyone been able to find this report in the latest version of CommcellIt’s not the Growth and Trends reportIt had data like Jobs in Queue(Queued) in Last 24 HoursTotal Data Size Backed Up in Last 24 HoursJobs in Queue(Running) in Last 24 Hours

why can't commVault do backup when postgresql is managed by patroni?

hey guys,All clients are v2 indexing at this point. I get an alert every so often that index backups haven’t ran in 30d for NDMP client. Each and every day there’s 100GB of inc. data being backed up, but the system scheduled Big Data Apps Index backups for that SP show that only “full” backups ever pick anything up, each day of the week when the incs run for the subclients of that NAS client, there doesn’t seem to be anything backed up at the index server level. Of course you can’t see any of this in the Command Center but is it normal for the classicIndexInstance backups to be zero bytes (and thus immediately age) in between Fulls?I see this phenomenon even on very small, minimal churn non-NDMP clients, so my question is - is there some threshold which determines IF an index server backup has anything new to write? For my very large-ish VMware SP’s and their Big Data Apps Index backup - those scoop up stuff every day, there’s never a 0 byte index backup, then again th

i have a problem. i changed disks on my storage, i restored backups on new disks. my commvault i proceed that make backups on this storage library, but i receive error notifications  Job Management - Auxiliary Copy  [Media read operation failure] [Dedupe disk media] [Operating System could not find the path specified.] [in media (CV_MAGNETIC) , Path (\\192.168.170.100\AMS_Backup\Commvault\9ITOLX_09.06.2022_10.40\CV_MAGNETIC\V_10282)] Failed to generate collect file for backup contents [C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\CV_JobResults\2\0\537187\LogDBList.cvf] or the file size is zero. Possible reasons are 1. nonexistent path/file 2. disk is full or 3. incorrect permissions for the user configured at the instance level or 4. subclient contents are empty and/or Auto-Discovery not enabled.i tested from windows explorer and cmd. i have access this share locat

Hello Team,We are using Commvault backup with Commserve live sync option.Planning to configure new media agent and storage as mentioned in below.Newly two new media agent servers to be configured. Newly configuration of Disk libraries No need to migrate current backup data and instead will create new storage policies and new sub client jobs.Please advise is this configuration fine and any configuration level will be done of live sync.Thanks in advance. 

i have a problem. i changed disks on my storage, i restored backups on new disks. my commvault i proceed that make backups on this storage library, but i receive error notifications Job Management - Auxiliary Copy  [Media read operation failure] [Dedupe disk media] [Operating System could not find the path specified.] [in media (CV_MAGNETIC) , Path (\\192.168.170.100\AMS_Backup\Commvault\9ITOLX_09.06.2022_10.40\CV_MAGNETIC\V_10282)] Failed to generate collect file for backup contents [C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\CV_JobResults\2\0\537187\LogDBList.cvf] or the file size is zero. Possible reasons are 1. nonexistent path/file 2. disk is full or 3. incorrect permissions for the user configured at the instance level or 4. subclient contents are empty and/or Auto-Discovery not enabled.i tested from windows explorer and cmd. i have access this share location on my storage library. What i do?

Since the upgraded we can no longer see the failed backups when we click it on the dashboard