Commvault topics

What are those Monitoring Policies? And what are they used for?  

We are excited to announce a new Hub experience coming to Metallic at the end of the month! Based on your feedback, we are introducing upgrades that simplify navigation, interactions, and overall usability. These enhancements elevate the way user manage their services, access important resources, and gain quick insight into performance – resulting in a more cohesive experience across the broader portfolio of Commvault offerings. For more information on these upcoming enhancements, check out our blog for additional details: https://metallic.io/pre-launch/metallic-hub-new-and-improved-experience

I have 2 lists of tapes in 2 libraries - let’s say 1000 tapes in each list - and they are all in scratch, and they need to be deleted from Commvault for physical destruction.Not all the tapes in scratch need to be deleted though. Only a sub-list of specific tapes.So what I need to do, is either select multiple tapes for deletion, or to import a list of tapes that can be deleted in one action.In the Java GUI, I can only see how to delete a tape one-by-one. That will take a loooong time.I have had a quick look in Command Center (I don;t use it much) and canot see a way to achieve this in there.Anyone have any ideas? Thanks

Hello Community!We have a customer who acquired 2 Dell DataDomains and were understanding that Commvault was interacting with the APIs on the DataDomains to launch auxiliary copies in “replication mode” so that the media agent would not be the data mover.After configuring the DD libraries and creating a secondary copy, the media agent is currently working as the data mover so this is not the expected behavior.Does anyone have any experience or information about how Commvault and the DataDomains interact for Aux copies?Thank you!

I have created some new reports and I found out that you can add cvdate to the end of the file name and it adds the date time, wish it only added date but that is fine.  What I want to know, can Commvault created a current dated directory to put this in?  Right now It goes to a base folder and I have to go create the dated folders.  We need this for Audit purposes and just trying to streamline it even more so I can be out and not have to deal with doing a bunch of folders when I get back from vacation.  Maybe I have to use a 3rd party way, but hoping Commvault can do it.

I've recently started seeing the "too many concurrent connections" message, which I don't think I’ve seen before.. It seems to have begun popping up in the last couple of weeks. Has anyone else noticed this? Are there any known changes or new restrictions from Microsoft's side?I have 5 azure apps and 10 streams on most of my Exchange backups.Edit: Could it be because we provide the Exchange backup service to so many customers, that the MS365 service is noticing many connections from us, across tenants?

We just noticed MR68 was pulled back and we are running this version and we think based on our monitoring stats that we are impacted. I would have expected a more pro-active solution towards customers. I'm also curious what customers can do who think they are being impacted now as MR68 was the latest maintenance release that is publicly available.      

We noticed on a RHEL8.7 build with a local disklib & ransomware enabled that it breaks xfs utils.Opened a case with RH support. They said for mount options “try context=unconfined_u:object_r:user_home_dir_t:s0” instead of the recommended “context=system_u:object_r:cvstorage_t:s0”, which does fix the issue with xfs commands. Now they are asking me to ask you all do other customers have the same experience? Or, they suggested use the context that “allows xfs to work” to which I replied “I have no idea but this is what the script sets up”.Basically if you setup a diskib using xfs (not NFS or S3 obviously), simply try to run xfs_info or xfs_growfs, can’t be done. The workaround I found if I need to grow the FS is stop service, remount without ransomware context in place (or use their options), fiddle with xfs, then remount with proper context.  Looking for some way to fix rather than workaround but they seem firm in “it’s not a problem” with selinux or xfs, it’s the way it’s mounted.th

Hello,In my WebConsole of CommVault, we have 4712 Kubernates applications.So, in Databricks, I’ve written this codeapplicationCount is 5757.Now, the json returned is made from 2 keysapplicationCount that is an int applications  that is a list of dictionariesso, in json_kubernates I should have 5757 dictionaries, instead I’ve got 100.From API documentation, there is no pagination and about the user we tested it between master user and my user they can see the same clients. Can you help me in understanding why it is doing that?

Dear friends,I need your valuable assistance with a technical matter. I have a Plan associated with a Storage Policy, which includes a primary copy to disk. Within this policy, there are various jobs with different dates, some related to virtual machines, and others to SQL Server databases.My goal is to create a secondary copy exclusively for the SQL Server jobs and restrict it to specific recent dates. However, when attempting to run this secondary copy for the desired date range, the initiated job doesn't seem to capture any data, and it does not appear in the list of jobs to copy.I have attached images in the order of how I perform the procedure. If any of you can provide guidance or assistance on this matter, I would greatly appreciate it.😊✌🏻 I have successfully executed this process for both Oracle databases and file systems. However, I have encountered a specific issue when attempting to apply it to SQL Server. 1 2 3 4 (In this image as you can see I don't get any SQL Server FU

Hi, I have a three node HSX Reference Architecture stack.On one of the nodes the network card has failed. On this card one port is connected to the Production LAN and the other to the Storage. The node has two network cards configured so my node is still up. I have ordered a new network card but my question is, do I need to do anything after I replace it or will it just be added back to the Bonds ? Thanks 

Hello friends,Trying to install first time media agent on active directory server ( newly promoted additional domain controller 2019 server ) .In the credentials section, providing domainname\<domainadmin> and the password  and also tried domainname\<administrator> and password but the installation fails with the message.“Failed to install File System Core Package, the credentials entered may not have permission to use WMI on remote machine. Please check WMI configuration and user credentials.while I installed the agent easily for another windows server 2019 joined to domain by using local credentials of the server.”Where am I going wrong. tried even using .\administrator and the password but it makes reason to fail as the server once promoted to domain controller will no longer hold local admin.Any help will be appreciated.

is there a way i could run a report to find out how much space a full monthly or yearly backup is taking up in  terms of storage space requirements. 

Hi All,I have read all the threads about to check DDB version V4 r V5, but there is no exact answer for checking the DDB version precisely. The threads are old 1 year or more, in the mean time is there any way to view the DDB version V4 or V5 anywhere?i ran the ConvertDDBToV5 workflow but i it says there is nothing to upgrade.Also verifed Dedup properties, the garbage collection option is greyed out.Hence, i would like to know whether my DDB is updated to V5 and why the garbage collection option is greyed out?Thank you in advance

Hi All, short question regardin the point Bandwidth Throttling for a Storage Policy Copy Setting Network Bandwidth Throttling for a Storage Policy Copy (commvault.com) I want to undersatnd what happend when an auxcopy job starts.  So in normal case without throttelling we reach 500MB/s during auxcopy between 2 DCs over wan. When the auxcopy job starts we see in the firewall the traffic grows up until the wan connection is done.  So when i now throttel the auxcopy to 200MB/s per second we the a lot of peaks in the firewall when the auxcopy job is started. Than it goes down.  My question is: When the auxcopy job starts all streams nad the most getted performance is allocated and that the function with the throttel on sp ract and the speed will be limited ?  

I’m integrating CommVault API in order to have all client ( VM, client which make backup and Kubernates Application) in a single dataframe./client route returns hostName,clientName,displayName/VM  returns several information of which returns clientName,displayName but not HostName/v4/Kubernetes/Applications return several information of which name but not displayName and HostNameWhile I know that a VM may not have a phisical hostName and kubernates Applications may not have an hostName since it’s dockerized containers, it is possible to have the hostName for Kubernates and VMs?/client has all 3 name columns(hostName,clientName,displayName)/VM has 2 name columns(clientName,displayName)/Applications has only one name column (name)Or, I can do the assumption thatVM Client Name can be added to hostnameKubernates application names can be considered as HostName?like hostName = clientName = name ?Thanks for all the clarification

Hi Team,Could you please share the steps of how to configure the Oracle RAC database backup configuration in CommvaultCurrently we are using the commserver version is :11.28.24  

I want SQL query to fetch all the virtual machines in the environment which has Virtual Server agent in it, i..e VSA clients. Is there a documentation wherein i can get simPackageId for all different agents. 

Shutting down CI controller [Controller initialization failed.], dose not have webserver as well as index Gateway installed

Hi, Im trying to filter out the file extension .enc from our file anomaly alerts.  Can you point me to how to do this?

Hi, Can we run content indexing/analyzer while doing an aux copy from tape to cloud OR if we can restore indices from tape media to local disk and gain access to file level analytics reports ?Well, i’m looking to move all tape data from on-prem (tape) aux-copy to S3 deep glacier archival for long term storage. Before moving the data, I need to get file level details so incase if we need to restore we have the details. (I would like to go direct to glacier due to the chunk size being larger and not stage it to on-prem or normal s3 bucket.) Another method/suggestion to index information post aux copy or reading from tape would be good to know.Thanks !

I am trying to create a workflow to run multiple VSA backups through workflow by just selecting the client from the list. For VSA backup it is not working. Same is working for File System level backup. Is there some limitation to run for VSA backup? If yes, what is the easiest way to achieve this. Tried from Rest API as well but we need to give vm name and client name which becomes a bit complex. 

Good day,CS: V11.16.xBefore doing a hardware refresh for the CS, we created a VM in a lab with wins2019 and imported the CS DB during SP28 installation. all works fine. However, once login to the CommCell Console, we received a message indicating that the DDB was currently undergoing maintenance and required the completion of maintenance operations such as DDB resynchronization and conversion to a transactional DDB, among others.we have 2 DDBs, and the "convertddbTov5" plan indicates that there are 2 Memdb that need to be converted to version 5. Questions:  if the DDB resynchronization will function as expected after the CS hardware refresh, as two of the DDBs are MemDBs that will need to be converted to V5 after the successful hardware refresh and DDB resynchronization. Which logs will display the DDB resynchronization status and process, does "sidbengine.log"? if the DDB resynchronization or the "convertddbTov5" operation will impose any restrictions on the ability to browse or resto

I’m a fan of the Console but I’m told it is no longer going to be supported. I’ve been instructed that I need to stop using the Console in favor of Command Center. Just a couple questions about that though.Do I need to recreate my configuration as Plans on the interface? I’m finding that my Console jobs are running, and I can manage the job, but I don’t seem to be able to make changes to things like policies.If I do setup plans and get everything going in the Command Center, will that override the Console settings? Do I need to do anything in the Console other than to stop using it?I’m also open to any suggestions, tips, etc. that you can provide.

Hello,I couldn’t find how to Triger a backup job once different subclint finishes I want the Triger for the start of the job will be the completion of a different backup (of a different subclient)Is it possible? Best regards,