Storage and Deduplication

Hello All,I would like to use the Amazon KMS for the encryption, how do I achieve this. Do I need to register the Amazon KMS in our commcell and use it in our policies?As per below documentation we were asked to add additional keys to enable encryption. How that works, can anyone explain.https://documentation.commvault.com/11.24/expert/9263_enabling_server_side_encryption_with_amazon_s3_managed_keys_sse_s3.htmlwhat is the difference between the above documentation and registering the Amazon KMS in commcell?

Error Code: [62:1419]Description: The required media is currently in a different library.Source: hq-vm-commserv, Process: MediaManagerpls urgent the tape is in same libray that copy it  why is it saying is in DR

HiThe current tape type is V7M8.I also changed the type to V7, V7M8, and V8.But I keep getting the following error message:Please review if there is a solution.Kind Regards Error Code: [62:1174] Description: Failed to mount media with barcode [AUS000L8], side [A_2087], into drive [HPE Ultrium 8-SCSI_2], in library [HP MSL G3 Series 70] on MediaAgent [KRDJMASP01]. SCSI Operation: Move Media From Slot To Drive. Reason: The device reported an illegal request error during the execution of the command. Advice: If this error is persistent, check if there are any visible hardware errors reported by the device or Operating System logs. Please contact your hardware vendor. Source: glbcomcel, Process: MediaManager      

Hi, I cannot expand the current disk library because the created disk is MBR and I have a limit of 2Tb, I was wondering if I can add a second disk library to the storage policy while keeping the first one?ThksDario

Hello Community ,Did anyone implemented or have an idea how to implement offline backup copy in Commvault ?Backup is being written to commodity servers with local storage attached .The goal is that once backup job or aux copy  is completed , the target media agent should go offline and it should come online automatically during recovery request or next backup/aux copy schedule .By any workflow or cv feature can we control power ON or power DOWN of media agent ? What are the best practices or procedure to implement offline backup copy .Regards, Mohit

We are struggling to commission an HPe MSL6480 which has 6 drives. Each drive has 2 FC ports which in turn are connected such that port 1 connects to Fabric A switch, and port 2 to Fabric B switch and the HSX hosts are connected respectively. I’ve build and installed the lin_tape control path failover driver. The OS sees a device for each path. Does multipath need to be configured if so, can someone provide the process as linux is not my strength? Has anyone else installed and configured an MSL6480 and used with Commvault?

I have a storage policy that has 7 days, 1 cycle retention with two copies:  Primary and DR.  It appears that none of the incremental backups are replicated to DR.  Does CommVault somehow treat incremental backups differently than full backups when it comes to replication to the DR storage?Second question:  I just ran a full backup of a small production server, verified that it’s only on the primary storage, did right-click on the storage policy > All tasks > Run Aux Copy > select Copy: 2-DASH-to-DR > OK > and get “No data needs to be copied”.  I don’t understand how I can have so many backups, both incremental and full, that show as only being on the primary storage.  Does anyone have any idea why my Aux Copy doesn’t seem to be working?Thanks in advance for any help.Ken

Hi, I have a question.Current state I tried Aux copy “ use most recent Full backup For Aux copy”I don't know why DB can't be automatically selected.Only DB (not file) What sholud i do?

Got a storage policy with a active selective Copy that is supposed to copy the data written to a HDD library and copy it to a tape. It missed its aux backup for whatever reason. When trying to manually run an aux copy from the storage policy it tells me there is no Data that needs to be copied when clearly there is no job records of the aux performing backups. How do i force an aux copy without this error popping up .  

Hi all,in the Job Controller there is a waiting backup job due to the following error message:"Drive in which Media is mounted is not ready to use. Advice: Please retry your operation later. If the drive has a stuck volume, reset the drive to recover the media."As proposed, I tried to "reset drive", but it didnt help. The tape seems to be stuck in the drive.Do you have any suggestions what to try next to work it out?

Hello, I am enabling encryption for my backup data per new requirement by enabling it through the storage policy copy encryption setting.  After subsequent backup jobs have completed I have verified encryption to the backup data is set from the storage policy copy report.  I do not see an indication that the DDB backups are encrypted.    Do they need to be encrypted?  This is a requirement by our auditors and they will see this in the report like I did and might ask me why the DDB backups are excluded.Thanks.

We have an offsite facility we send our aux copies to for DR purposes. PB’s of data for CommVault to go through .  We do not have a firewall, and port 8400 can reach the offsite ok.  Some of us in house think using the network topology to create a persistent connection and then open 8 routes will speed up the process over letting Commvault handle the traffic automatically. Does anyone have any insight into which process is better to use for us? or more technical how the network routes work or a recommended setup?

To connect to S3 bucket as cloud library from Media Agent (on-premises) we can use below options:1.AWS Direct Connect2.VPN Gateway3. InternetMy query is if we are using option 3 internet to connect to S3 bucket how can we protect/secure S3 bucket from outside attackers or any non authorized users accessing the S3 bucket over internet. 

Hello all,I am trying to find some specific guidelines for Block and Chunk settings when related to Cloud Storage.  The information I have found is generally related to Disk and Tape Media.I have been reviewing an environment that uses Chunk settings of either ‘Application setting’ for Primary Copy and a mixture of ‘Application copy’ and 4096 for secondary copies.Block size has been set to 1024 and in other cases set to ‘use media type setting’.I am wondering what the best practices for these settings are and if any of these user set settings are overridden?

Hi AllDo the below IOPS numbers in the second table below correspond to the test condition specified here :Excerpt from: https://documentation.commvault.com/11.24/expert/8852_testing_iops_for_disk_library_mount_path_with_iometer.html Access Specification Settings Percent Read 50 Percent Write 50 Percent Random Distribution 50 Percent Sequential Distribution 50 Transfer Request Size 64K The minimum IOPS required for each mount path of the disk library of extra large, large and medium MediaAgents is: Components Extra Large Large Medium Disk Library 1000 IOPS 1000 IOPS 800 IOPS

Hi Commvault People, I have a tidying up exercise to do, which will ultimately involve this:- 1 - Decommission two MA’s currently working as partitioned dedupe  (lets call, them MA3 and MA4)2 - Migrate workloads to remaining MA’s, also with their own partitioned GDSP configs.     Lets call them MA1 and MA2.3 - Noting that Storage Policies on MA1\MA2 versus MA3\MA4 have very different retention. I know that generally speaking, you can easily reassociate to another SP and away you go, but that’s only useful if you have matching retention.The issue I have is that my MA3 and MA4 Storage Policies (whose ma’s I want to retire) are set to Infinite retention.  The Storage Policies on the remaining ma’s (MA1\MA2 are not). So If I want to migrate the workloads away from MA3 and MA4, is it possible to somehow keep the Storage Policies in tact that were previously associated with MA3 and MA4. I would prefer to keep them in tact to avoid yet more legacy and historical SP’s clogging up the environme

We are low on space.  As we look through old jobs, or anything that is still being held on past our retention period.   We have plenty of infinite and long term retained items mixed with our regular data in our primary DDB.   I’m claiming that the infinite retention or long-term jobs could be hodling reference blocks.  This is the reason why we see data size on disk being a reasonable number but the library being full. For example, 800 TB size on disk but the 1.5PB library is full.  as we go through jobs, some are seen as not “big fish” because data written may show for example 85GB written for a 1.5TB App size server. We skip and don’t worry about this because, I’m told well 85 GB is only what will come back in space.  Let's look for 1TB + being written.   I’m thinking that even as we size our future library, we should consider a pool of space that will always sit there and hodl these reference blocks and be “unuseable” space.   Hopefully this rant makes sense? 

Hi Team,My Primary Copy is not using deduplication . If i enabled WORM at storage policy copy level , would there be any impact on backup library storage consumption .I guess 2x to 3x additional capacity is required only when we enable WORM on deduplicated backup copies.Please let me know if my understanding is right ?

What is the Clean Orphan Data when running DDB Space Reclaim.

I have a media server containing several storage policies. Now I need to move one of the policies and files to a new media server. How do I find how much physical storages space the storage policy uses on the disks of the media server?And is this size the same it will use on the new server when moved (create new primary copy)?

I need to restore from tapes I backed up to about a year ago. When I put the year old tapes into my library it says they are empty/spare media. I run a full scan and it completes instantly and nothing is updated. Is there a way to inventory the tapes like in backup exec? I am new to using commvault.

Hi, I have a quick question. I will be very appreciate for help:How to change DataServer-IP switch to UNC sharing/ change of server IP for network sharing. Greetings, Kinga  

Hello All, We have configured the Aux copy with AWS cloud storage library destination, we are facing Auxcopy slowness issue only for China location. Other locations are working fine. (US & UK).Any one facing same issue in China location…? Commvault are aware of any issues with routing Commvault Traffic through the local internet in China. 

Owing to issues with network and Cloud we are having to use Tape Media as 2ary storage (offline).  I would like to have 3 media pools:  Daily, Monthly and Annual. Can someone remind me how to assign scratch media to the new media groups ?  I am trying to separate backup sets based on retention.Help appreciated.

We have a Media Agent located in China and business need is to aux copy primary data to AWS cloud. What way this can be achieved. I am looking for information more on traffic management because there is not straght forward way to migrate data from first copy to AWS cloud.  Note: I know technical step to setup auxi copy in normal scenario.