Commvault Cloud Topics

Protecting your data and ensuring business resilience is more important than ever. With the constant threat of ransomware attacks and malicious cyber activities, organizations of all sizes and industries need to prioritize cyber resilience. Adopting a comprehensive and proactive approach is crucial to stay ahead of threats.At Commvault, we're radically reducing the cost and complexity of protecting your business. On November 8th, we announced Commvault Cloud®, powered by Metallic® AI, a revolutionary hybrid enterprise solution that unifies data protection, security, and AI-driven cyber resilience. And we're not stopping there. Our latest platform release empowers our customers to protect more, recover faster, and spend less. Overview of Commvault Platform Release 2024Commvault Platform Release 2024, combined with Commvault Cloud, enables true data security and recovery in the cloud. Customers can now backup, monitor, report, manage, and recover their data, wherever it lives, from one c

IncrementalSpecifies the job as an Incremental backup, which backs up only that portion of the data that is new or has changed since the last backup. will there be any record in incremental backup if a file has been deleted since last backup. For ex: i have full backup on sunday and then incremental and next sunday synthetic full , how does the system track the deleted files or file that has not changed since last full backup.  i tried to restore a folder to different location. it worked fine , then i deleted a file from source and performed a incremental and restored but the deleted file is still there in the restored location .  

HI Team, I am putting media agent in maintenance mode through exescript post which i want to run a sql query to fetch media agent name along with showing whether media agent is marked in maintenance mode or not. Can someone help me with sql table wherein i can fetch this information.

Hello,I have backup server simpana version 11.28.68. I should disable schedule policy but I click Properties and I have this How to disable schedule policy, not decouple?Best regards,Elizabeta

Hi,I am trying to modify alerts assigned by default to admin user and master group to some other users/groups. I have found another thread where @Venu Kondabhathini  suggested using API. I am trying to use JSON file fromhttps://documentation.commvault.com/2022e/essential/rest_api_post_alert_modify.html But when I am trying to load this it gives me an error:$body = Get-Content -Raw -Path $pathToJSON | ConvertFrom-JsonConvertFrom-Json: Conversion from JSON failed with error: Unexpected character encountered while parsing value: }. Path 'alertDetail.alertDetail.appTypeFilterList.appTypeFilter[0]._type_', line 15, position 16.I am using Powershell. Is anyone using this? Is this file broken?

Hello TeamWe are facing the below-mentioned error during the installation of the agent on the client's Linux serverPlease check it   

I write backups to an on-prem SAN.  I have a small amount of data on one client that needs to be encrypted to meet a data at rest encryption requirment.Is there a way to only encrypt data backed up from a singe directory on a Windows client?  Or a single drive on that client?If not, what is the best option for encrypting my data at rest with the least impact on backup times.  I do not need to encrypt it in transit, just at rest. Thanks,Larry Upton 

My CommVault license expires Saturday (today being Thursday).  I received a new license file from CommVault and applied.  The software components to back up VMs and Mail & Cloud Apps have an expiry date of Dec 2024.  Weirdly, my Metallic storage still shows as expiring Dec 16 2023.How long does it take for the new license to be applied? I tried applying the license directly from the CommServer but got the message “The license key has already been applied”.  Any suggestions on what to check to figure out why the expiry date on my Metallic storage hasn’t updated?Ken 

Getting ‘:( Application Error’ when trying to access the Expert documentation. Anybody else facing the same issue?

what is the  difference between if am scheduling a restore after each backup job of a client to a different destination and using auto recovery for replicating to different destination , what are the advantnags if i am using replication can i go back to older restoration point ?. 

Hello TeamWe are facing the below-mentioned error during the installation of the agent on the client's Linux serverPlease check it  

Hello Team,my customer has a 400TB backend storage and 4TB ddb space (two partitions). Both ddb disks are full.I see 1.062.831.168 unique blocks on files db. Fact is he needs to increase his ddb space but it takes time to organize disks and install them. What can we do to bridge this time. Is there a “space reclamation” for the ddb disks too. May be a seal is the solution because from ddb view we start from scratch. I know the obvious consequences such as baseline and network load. Empty the ddb paths and do a restore was a thought. Do you have other suggestionsThanksJoerg

Hello, I am performing a test restore on a single file within a Windows VM in VMware. We are running commvault 11.30.34. I have never seen this error before and cant find any information online. Does anyone know what it means and how to approach this? The restore job is basically stuck as pending with this error.   Error Code: [32:392]Description: Volume Operation is in Progress : [One or more volumes are dangling in SMVolAction table. VolumeId [1484159]]Source: SITECVMA01, Process: cvd

HiI noticed in the documentation a note about the lack of Commvault support for Table level restores.https://documentation.commvault.com/11.24/expert/20248_configuring_oracle_subclients_for_table_level_restores.html “If you use Oracle 12c or a more recent version, you can only use this procedure for databases that are not Container Databases (CDB). To restore tables in Container Databases, you must use the RMAN command line.” Are there any plans to support this via the GUI going forwards? Container Databases have been a feature in oracle for over a decade now.   

Hello everyoneWe have strange problem with assighnmen of the unix gropup for oracle data agnet.Machine is added as client trough commcell console and the following agents are instaled: file system core, file system agent and oracle agent.There is no firewll betwen commcell server, media agent server and client.Client machine OS is AIX 7.1.During installation setup we assign the Unix group "dba" .After installation finished successfuly we start file backup and it finished successfuly so we asume everything work fine.When we try to initiate backup of oracle data base it give us an error ORA-19506: failed to create sequential file and the job stay in pending state.We checked what group is assigned to /opt/commvault/ , /etc/CommVaultRegistry/ and it seams everything in this directories are with propper unix grou "dba".We checked ORASBT.log log file ,and there were errors that it cannot read this files in registry./etc/CommVaultRegistry/Galaxy/Instance001/iDataAgent/.properties/etc/CommVaul

We are testing Commvault data backup and restore to S3 Compatible Storage. For Oracle, archive log backup is successful whereas restore fails, and in the case of Oracle default sub-client both backup and restore fail. For the restore operation of the archive log:We were unable to find the below-mentioned data files backed up in our object storage even after a successful backup, and we could notice that the GET requests are failing 302 and 303 errors. Error in CommCell : Error Code: [18:183]Description: Failed with Oracle DB/RMAN error [RMAN-03002: failure of restore command at 05/23/2023 07:13:55 RMAN-06026: some targets not found - aborting restore RMAN-06023: no backup or copy of datafile 11 found to restore RMAN-06023: no backup or copy of datafile 10 found to restore RMAN-06023: no backup or copy of datafile 9 found to restore RMAN-06023: no backup or copy of datafile 8 found to restore RMAN-06023: no backup or copy of datafile 7 found to restore RMAN-06023: no backup or copy of da

We have a storage account with private endpoint connection configured, we tried to IAM role to backup this storage account, but got errors and not able to configure the backup. 3984  1e88  12/08 16:46:13 ### [cvd] == cURL Info: OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to xxxxxxxx.blob.core.windows.net:443 3984  1e88  12/08 16:46:13 ### [cvd] == cURL Info: Closing connection 0 other storage accounts without private endpoint are working fine   

I am curious if anyone with a large CommCell environment (>100,000 Jobs per 24 Hours) is exclusively using Command Center to manage their environment, and if so, what is the experience like?

We require 1 million objects to be ingested from MS SQL into our cloud storage via Commvault. We created a table with 5 million rows of data in MS SQL but when we perform full backup from Commvault we could only see 20 objects being ingested. Could you suggest us any way how we can simulate 1million objects 

 click by mistake 😥  Can I rollback schedule [Add exception]?

Greetings! We’re performing a new backup of an Exchange 2019 database.   Before running the backup, we had ~ 4000 log files.  After, ~400.  This sounds good.  But we note that the log files remaining are indeed from the last 2 weeks (beginning of the month).  Any clue why some files would remain.. ?   Thank you for your time! 

Hi,I recently observed, that executing “retire client” on a CCM imported Client deleted the client resource regardless of still existing backups.The same applies to the Workflow “retire clients”https://cloud.commvault.com/webconsole/softwarestore/#!/136/671/22103that can execute the retire operation on a group of clients.Is this a product error ?This can easily lead to a situation where clients are deleted and backups are lost even though not intended.Observed this behavior on a V11.32 CommCell.To solve the dataloss issue, I had to repeat the CCM export / import operations for the affected clients.rgdsKlaus

Hi Team, I have an interesting scenario with occasional backups complaining with an error like this one:- “Backup Pending. Failed to update metadata information on the CommServe” Unfortunately the clients involved vary, and so it looks like a generic issue, either with the Commserve, maybe the network, or simply with load. We are a pretty busy environment (3000 jobs per night), and so what I really want to do is look at some kind of Workload Balancing report. Ideally I would be able to see how many jobs are running at any given times, or at least roughly indicated. And I could do with the schedule name if that is possible.My theory being, is that if I’m seeing too may jobs submitted at 7pm for example, and very few at 9pm, then I can rebalance the schedules more evenly. However, for all the information and reports that are out there, I haven’t yet found a report, or a graph, or whatever which shows this information. We also have a shedload of schedules, so although I can manually and p

Hi Team, I’m starting some preliminary research into an eventual OCI migration.Can someone please point me in the right direction so I can research this. I need to try and understand :- 1 - How do we hook into the OCI databases?2 - Are there different variations on OCI backups?     For example, I see a section on the VSA agent and how to configure that, as seen here:-https://documentation.commvault.com/v11/essential/121700_guided_setup_for_oracle_cloud_infrastructure.html But are there other methods of backup? I am still in the process of gathering more information on the OCI config side of things, but I am keen to see what we can do from a Commvault perspective. Thanks in advance ….. 

Hello I need to migrate an existing commserve with mediaagent role to a new site/server.During the migration both existing and new commserve should remain active for backups for about three months. Then old commserve will just be preserved for legacy restores.How can this be best achieved without buying a seperate license for new commserve? Thanks