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8093 Topics
M
Byte
mach123Byte
asked in Self-Hosted Q&A
Install of Commvault Failover package using Full Media Kit 11.28.32 and a separate Maintenance release 115

I have a Commvault Commserver environment v11.28.115.  When I installed Commvault Commserver it initially had v11.28.32 but then I had to update the Commvault software and deployed Maintenance release 115 on top.   Then I was about to deploy the Commserve failover package using the Media Kit v11.28.32 but then it complained that the existing Commvault software is higher than the kit I was trying to install.How can I integrate the Maintenance release 115 in my installation process such that when I initiate the install of Commvault failover package using the v11.28.32 Media Kit the installation also recognizes the existence  maintenance release 115 from the installation Note the Full Media Kit v11.28.32 and Maintenance release 115 are two separate kit. The latter not the full installer but just updatesAny help is appreciated

2
Erase4ndReuseMedia
Byte
4 months ago
D
Byte
DaBackupsByte
asked in HyperScale X Q&A
Has anyone noticed their LACP bonds are not balanced across the interfaces for hyperscale.

We’ve noticed that while using LACP mode 4  on our dell r740xd2 hyerperscales that the interfaces have unbalanced amount of traffic if you do IFCONFIG.  I have p1p2 bonded with p5p2 for the storage network.  P1p1 and p5p1 on the data traffic network.  Notice my rx packets and tx packets are very unbalanced.p1p1 tx packets are at 410Gib and its partner p5p1 is at 11TiB for example.   Does anyone see the same on their LACP config or solved this issue?  We see the same behavior on a dell 48 port switch and the cisco 9k using Cisco ACI.  Also on hyperscale 1.5 and hyperscale x deployments. p1p1: flags=6211<UP,BROADCAST,RUNNING,SLAVE,MULTICAST>  mtu 1500        ether bc:97:e1:2c:9b:00  txqueuelen 1000  (Ethernet)        RX packets 11213468144  bytes 14318195329557 (13.0 TiB)        RX errors 0  dropped 0  overruns 0  frame 0        TX packets 1279302179  bytes 440269032106 (410.0 GiB)        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0p1p2: flags=6211<UP,BROADCAST,RUN

2
M
Vaulter
4 months ago
C
Byte
caroByte
asked in Getting Started
FREL without OVA

Hello community, I need your help. I want to deploy a FREL without an OVA. I am trying to install the packages on a Linux system, but when I install, I only see "file server" and "File server core". I don't see "VSA".

1
Scott Moseman
Vaulter
4 months ago
A
Bit
alexmcBit
asked in Developer Tools, Integration and Automation
How can I get the backups of the last 24 hours of the SQLServer?

I am trying to get the different backups from the sql database, but I can't find the way without having to go through client, instances....

2
Scott Moseman
Vaulter
4 months ago
A
Byte
alligatorByte
asked in Developer Tools, Integration and Automation
qcommand or the CS view which contains the information for GET Failed Items in a Job (API)

I would to get the list of failed items (details) using cli/ SQL command I’m trying to create an event/ custom report for whichever option which reports more than 0 failed items and trying to gather the details per job. The cli/ Commserve Table/View that’s equivalent to the following API https://documentation.commvault.com/2024/essential/get_failed_items_in_job.htmlGET <webservice>/Job/{{jobId}}/FailedItemsHost: <host name>Accept: application/jsonAuthtoken: <authentication token> or the table/view where this API is fetching the data  Thanks in advance. 

3
H
Vaulter
4 months ago
C
Bit
Christopher HanrattyBit
asked in Self-Hosted Q&A
How to recreate Audit Trail Report in Web Console

I was cleaning up some old reports in the Web Console and accidentally deleted the Audit Trail report template. How do I go about recreating that?

3
H
Vaulter
4 months ago
T
Byte
tsmtmillerByte
asked in Self-Hosted Q&A
Error 91:73 How to restore a VM with a down ESX server

We have a windows vmware environment using intellisnap v11.30. There are 3 clustered ESX hosts. and just a couple of VMs. I am trying to do a full VM restore test, however the jobs fail because one of the three ESX hosts are down. During the restore, I select a different ESX host, but the restore error shows CV trying to connect to the ESX host that is down. Is there any way around this? Why is it trying to contact the ESX host that is down despite the fact I ask it to use another ESX host?Error code 91:73 Connection to VM Host <host that is down> has been lost. Please verify the VM hosting services are still running.  

2
T
Byte
4 months ago
K
Byte
kitty-yipByte
asked in Self-Hosted Q&A
Commvault backup azure sql with tde mode.

Hi as i try to find document only find it on mssql on-premise.Can be commvault backup azure sql with tde feature ?Thank you to much.https://documentation.commvault.com/2023e/expert/back_up_sql_server_data.html

2
K
Byte
4 months ago
A
Byte
AjalByte
asked in Self-Hosted Q&A
Moving DDB as part of splitting the commserv and media agent

i am following the below link for splitting commserv and media agent , where commserv to a new machine and keepin exising commserv as only media agent ,i moved the DDB using config only option to second instance MA , since the dedup is in same server and location reachable to new MAonce the spliitt is finished media agent and library is online but i am getting below error  

2
A
Vaulter
4 months ago
P
Bit
Prakash ThapaBit
asked in Getting Started
CANNOT INSTALL COMMVAULT CLIENT IN WINDOWS SERVER 2012 STANDARD

hope everyone if good  i have a very strange issue while installing the client in server it get failed to download binaries from package commvault file system core i have also the log attached herewith. please help to get out of this i have done this ot backup my core server. but unable to install client. 

7
Scott Moseman
Vaulter
4 months ago
L
Byte
lubimkomvoltByte
asked in Getting Started
User Role and Permission to allow restore from cloud (3rd) copy

Hello Community, I am doing 3rd copy of DB backup to cloud library. I have separate Role for customer users created. Customer role has below permissions associated. When browsing backups from Command center under a specific customer user, I can see backups but I cant choose the backup copy. Below is a difference when I am logged in as customer user when I am logged as admin, I see additional option to choose backup copy: I`ve added browse and download permissions to customer user, but it did not helped. I  also tried to add permissions over Storage policy, same result. Kindly help me identify which permission need to be added into customer specific Role or user.Many thanks 

1
L
Byte
4 months ago
A
Byte
AviorByte
asked in Self-Hosted Q&A
File Activity Anomaly

Hi Alli got alert from File Activity Anomaly that large amount of file were deleted and modifiedis there any way to view which files are deleted\modified? tnx

29
A
Byte
4 months ago
Henke
Byte
HenkeByte
asked in Self-Hosted Q&A
Workflow

HelloIn what maintenance pack was “DeleteClientAuthorization” enabled? And where can I find information on how to set it up?//Henke

2
Henke
Byte
4 months ago
A
Byte
AndresLByte
asked in Virtualization and Containers
VSA VM client has two backup sets

Hello,VM was migrated to different vCenter, now it has two BackupSets old and new. Could you say please how to remove old one?  

2
A
Byte
4 months ago
R
Raj L
posted in SaaS (Metallic) Q&A
Oracle backup faling with Another backup job is running for client iDataAgent [Oracle RAC]

Error code: [19:2586]Description: Another backup job [52212350] is running for client, iDataAgent [Oracle RAC], Backup Set [defaultBackupSet], Subclient [default].Source: cms01101c1us07, Process: JobManager

2
Lukas3D
Byte
4 months ago
Y
youssefRatib
asked in Getting Started
Endpoint Recovery

I deleted a company, and all associated laptops were also deleted. I performed a commserve restoration, which recovered the clients in the commserve, but the agents on the laptops are still missing. Is there a solution to recover the agents on the laptops without reinstalling them?

1
A
Vaulter
4 months ago
A
Bit
algebravicBit
asked in Getting Started
Cannot login to edge monitor

I installed Metallic Edge Monitor from our IT service center. I’m on an ARM2 macbook running 14.4.1 When I start up Edge Monitor, and go to the icon, it briefly, for a fraction of a section flashes a login, only to be replaced by “Activation in Progress” which never seems to change, even after hours!  Does anyone have any explanation for this?  How do you think I can fix this?  I can’t tell you the version of Edge Monitor, because the icon is unresponsive (except for Quit).

1
A
Vaulter
4 months ago
T
Byte
ThomasGByte
asked in Self-Hosted Q&A
Oracle database name longer than 8 letters

Hello,we have a problem to configure a RAC instance where the database name is longer than 8 letters. When we try to configure it, we see in the logs that the database names is shorten to 8 letters:The database name is AKJFP14LOG [B,2555900358,AKJFP14L,ARCHIVELOG,READ WRITE,12776703,I,1,akjfp14log,server1, NO, 1,] size=[0]28841 70a9 05/03 13:05:24 ### RacBrowser::LocalInstanceBrowse() - Oracle SbtLibrary:[/opt/commvault/Base/libobk.so]28841 70a9 05/03 13:05:24 ### RacBrowser::FillInstanceStatus(1034) - m_oraInfoReturn [B,2555900358,AKJFP14L,ARCHIVELOG,READ WRITE,12776703,I,1,akjfp14log,server1, NO, 1,] size=[0]28841 70a9 05/03 13:05:24 ### RacBrowser::ValidateDBProps() - Received DBStatus=READ WRITEIs it a problem with /opt/commvault/Base/libobk.so?Thank you.Thomas   

1
A
Vaulter
4 months ago
C
Chinchilla
asked in Getting Started
GFS backup

Hi All,We are configuring GFS disk to disk to tape (different tape media). 1: first storage policy will configure daily Inc and weekly full for first disk keep 7 days 2: first disk daily Inc and weekly Full go to auxiliary copy of second disk keep 28 days3: second disk daily Inc auxiliary copy of daily tape media keep 28 days4: second disk weekly Full auxiliary copy of weekly tape media keep 28 days5: second disk Full (end of month) auxiliary copy of monthly tape media keep 12 monthsRefer another vendor GFS, if weekly full backup day same as monthly, backup execute monthly only. May we know Commvault could setup this? May we know Commvault must keep both weekly and monthly if same day?Best regards

1
A
Vaulter
4 months ago
A
Byte
arikByte
asked in Getting Started
deleting file system agent

We have vm's that by accident got the file system agent, when i try to unistall it from the commcell it automatically selects sql agent. is there a way to uninstall the file system agent without deleting the sql agent?

7
A
Vaulter
4 months ago
B
BillyBoo
asked in Self-Hosted Q&A
SQL Always ON Transaction Log issue ( Log Shrink )

Sql always on Full backup being taken from primary server but  log backup being taken  from standby server at every 15 minutes .Job finished succesfully  but.This  causes problems in log shrink and sql log folder overgrowing How do I ensure that the log backup is taken from the Primary SQL. server

6
B
4 months ago
P
Bit
PavleBit
asked in Storage and Deduplication
Commvault Free Space vs Size on Disk

Can you please explain me why there is a space - but the same time it is occupied on disk?  

10
P
Bit
4 months ago
D
Byte
DUO-CSRByte
asked in Self-Hosted Q&A
Data aging when backup fails

Just as example with a daily full backup to keep it simple…In case you have a 4 days retention, but the backup keeps failing for a week, will all backup data still be there? Or will it all be expired? Thanks :) Maurice

5
A
Vaulter
4 months ago
R
Byte
Rupankan BhowmikByte
asked in Virtualization and Containers
Can we backup only Azure Stack HCI (Hypervisor) VM - specific files and folder instead of Entire VM?

While attempting to initiate backup procedures, I observed that while I could back up the entire virtual machine (VM), I encountered difficulty in selecting specific files and folders when creating the VM group.In my Azure Stack HCI environment, VMs are deployed, and my objective is to exclusively back up files and folders rather than the entire VM. Please refer to the image below for context.We have followed this document foradding the HCI environment. https://documentation.commvault.com/2023e/essential/adding_azure_stack_hci_hypervisor.htmlCould you kindly provide guidance on whether it's possible to back up only files and folders within VMs which are on Azure stack hci ? If so, could you please provide the necessary documentation for configuring this feature? 

1
Damian Andre
Vaulter
4 months ago
G
Byte
GlennoByte
asked in Virtualization and Containers
VM's remain after vCenter deleted

New vCentre added and unfortunately the account used to add into Commvault had visibility and admin rights over the entire inventory and not a specific folder as required. When a “Refresh datacentres, discover VM’s” action was performed every single VM appeared in the VM list. A subsequent modification adjusted the permissions on the account to limit it to the required folders and a repeat of the process did not reduce the VM count.I have now retired and deleted the vCentre object and the VM’s remain :-( Is there a scheduled clean up process to resolve this issue?  There was a single test VM group with a single VM and that was deleted before retiring the vcentre. I was hoping removing the vCentre and re-adding it would resolve the plethora of VM’s we do not want in the inventory. 

2
G
Byte
4 months ago

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