Commvault topics

Why do we need an Database user and a Unix username when configuring the MySQL Server backup agent?   

Hello Guys! We know that working (especial a lot) in webfrontends is terrible, compared to a native Software/Programm/App installation. Every klick is a kind of reload. Klicks in the Java Gui are often instant, on web there is always a amount of waiting time. One way to avoid the command center as much as you can is to write your own little Software, with API Calls, or CV cmdled, or qcommands.  But if you have to use the command center, and commvault is pushing us more and more into that, i want to improve the experience as much as possible. So for that I’m asking you, if someone did that already.  Whats currently in my mind: - Find the fastes Browser. There a Benchmark websites/tools available. - Customize this Browser (= tuning for Performance) for just one special topic: The command center (Use other browser for all the different internet stuff/not Command Center related Stuff). Besides quick reload/refesh times, good features (if command center supports that) would be a smart preca

HI Team. Environment has high powered media agents with all SSD that are proxy/access node/media agents. Using intellisnap. Need to configure vsa snap backup copy to use proxyless and mount the snap on the media agents and not using the esxihost. I’ve found a lot of documentation talking about it benefits and caveats but nothing that states how to actually configure it. VSA subclient forces the configure of (just 1) esxi host to act as the proxy to mount snapshots. Thank you.   

Dear Community, Thank you to everyone in advance for their replies - we have a bit of a headscratcher on our hands here, one that we have failed to resolve despite our best efforts so far. A support case is ongoing, but we were pointed back towards our own infrastructure - but let's start at the beginning. September 8th, my former colleague and Commvault admin (who unfortunately left the company) enabled storage policy level encryption. This led to some issues where synthetic full backup jobs were no longer running due to decryption issues, which in turn led to our primary media agent running full.September 25th, I once again disabled storage policy encryption because I thought that may fix the issue, but it did not. I created a spillover path on our offsite media agent to keep backup jobs running, and a few days later, the issue that caused the synthetic full jobs to fail was resolved. Some data was written to the mount path (associated with the same library, but mounted on the offsit

IncrementalSpecifies the job as an Incremental backup, which backs up only that portion of the data that is new or has changed since the last backup. will there be any record in incremental backup if a file has been deleted since last backup. For ex: i have full backup on sunday and then incremental and next sunday synthetic full , how does the system track the deleted files or file that has not changed since last full backup.  i tried to restore a folder to different location. it worked fine , then i deleted a file from source and performed a incremental and restored but the deleted file is still there in the restored location .  

HI Team, I am putting media agent in maintenance mode through exescript post which i want to run a sql query to fetch media agent name along with showing whether media agent is marked in maintenance mode or not. Can someone help me with sql table wherein i can fetch this information.

Hello,I have backup server simpana version 11.28.68. I should disable schedule policy but I click Properties and I have this How to disable schedule policy, not decouple?Best regards,Elizabeta

Hi,I am trying to modify alerts assigned by default to admin user and master group to some other users/groups. I have found another thread where @Venu Kondabhathini  suggested using API. I am trying to use JSON file fromhttps://documentation.commvault.com/2022e/essential/rest_api_post_alert_modify.html But when I am trying to load this it gives me an error:$body = Get-Content -Raw -Path $pathToJSON | ConvertFrom-JsonConvertFrom-Json: Conversion from JSON failed with error: Unexpected character encountered while parsing value: }. Path 'alertDetail.alertDetail.appTypeFilterList.appTypeFilter[0]._type_', line 15, position 16.I am using Powershell. Is anyone using this? Is this file broken?

Hello TeamWe are facing the below-mentioned error during the installation of the agent on the client's Linux serverPlease check it   

I write backups to an on-prem SAN.  I have a small amount of data on one client that needs to be encrypted to meet a data at rest encryption requirment.Is there a way to only encrypt data backed up from a singe directory on a Windows client?  Or a single drive on that client?If not, what is the best option for encrypting my data at rest with the least impact on backup times.  I do not need to encrypt it in transit, just at rest. Thanks,Larry Upton 

My CommVault license expires Saturday (today being Thursday).  I received a new license file from CommVault and applied.  The software components to back up VMs and Mail & Cloud Apps have an expiry date of Dec 2024.  Weirdly, my Metallic storage still shows as expiring Dec 16 2023.How long does it take for the new license to be applied? I tried applying the license directly from the CommServer but got the message “The license key has already been applied”.  Any suggestions on what to check to figure out why the expiry date on my Metallic storage hasn’t updated?Ken 

Getting ‘:( Application Error’ when trying to access the Expert documentation. Anybody else facing the same issue?

what is the  difference between if am scheduling a restore after each backup job of a client to a different destination and using auto recovery for replicating to different destination , what are the advantnags if i am using replication can i go back to older restoration point ?. 

Hello TeamWe are facing the below-mentioned error during the installation of the agent on the client's Linux serverPlease check it  

Hello Team,my customer has a 400TB backend storage and 4TB ddb space (two partitions). Both ddb disks are full.I see 1.062.831.168 unique blocks on files db. Fact is he needs to increase his ddb space but it takes time to organize disks and install them. What can we do to bridge this time. Is there a “space reclamation” for the ddb disks too. May be a seal is the solution because from ddb view we start from scratch. I know the obvious consequences such as baseline and network load. Empty the ddb paths and do a restore was a thought. Do you have other suggestionsThanksJoerg

HiI noticed in the documentation a note about the lack of Commvault support for Table level restores.https://documentation.commvault.com/11.24/expert/20248_configuring_oracle_subclients_for_table_level_restores.html “If you use Oracle 12c or a more recent version, you can only use this procedure for databases that are not Container Databases (CDB). To restore tables in Container Databases, you must use the RMAN command line.” Are there any plans to support this via the GUI going forwards? Container Databases have been a feature in oracle for over a decade now.   

Hello everyoneWe have strange problem with assighnmen of the unix gropup for oracle data agnet.Machine is added as client trough commcell console and the following agents are instaled: file system core, file system agent and oracle agent.There is no firewll betwen commcell server, media agent server and client.Client machine OS is AIX 7.1.During installation setup we assign the Unix group "dba" .After installation finished successfuly we start file backup and it finished successfuly so we asume everything work fine.When we try to initiate backup of oracle data base it give us an error ORA-19506: failed to create sequential file and the job stay in pending state.We checked what group is assigned to /opt/commvault/ , /etc/CommVaultRegistry/ and it seams everything in this directories are with propper unix grou "dba".We checked ORASBT.log log file ,and there were errors that it cannot read this files in registry./etc/CommVaultRegistry/Galaxy/Instance001/iDataAgent/.properties/etc/CommVaul

We have a storage account with private endpoint connection configured, we tried to IAM role to backup this storage account, but got errors and not able to configure the backup. 3984  1e88  12/08 16:46:13 ### [cvd] == cURL Info: OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to xxxxxxxx.blob.core.windows.net:443 3984  1e88  12/08 16:46:13 ### [cvd] == cURL Info: Closing connection 0 other storage accounts without private endpoint are working fine   

I am curious if anyone with a large CommCell environment (>100,000 Jobs per 24 Hours) is exclusively using Command Center to manage their environment, and if so, what is the experience like?

 click by mistake 😥  Can I rollback schedule [Add exception]?

Greetings! We’re performing a new backup of an Exchange 2019 database.   Before running the backup, we had ~ 4000 log files.  After, ~400.  This sounds good.  But we note that the log files remaining are indeed from the last 2 weeks (beginning of the month).  Any clue why some files would remain.. ?   Thank you for your time! 

Hi,I recently observed, that executing “retire client” on a CCM imported Client deleted the client resource regardless of still existing backups.The same applies to the Workflow “retire clients”https://cloud.commvault.com/webconsole/softwarestore/#!/136/671/22103that can execute the retire operation on a group of clients.Is this a product error ?This can easily lead to a situation where clients are deleted and backups are lost even though not intended.Observed this behavior on a V11.32 CommCell.To solve the dataloss issue, I had to repeat the CCM export / import operations for the affected clients.rgdsKlaus

Hi Team, I have an interesting scenario with occasional backups complaining with an error like this one:- “Backup Pending. Failed to update metadata information on the CommServe” Unfortunately the clients involved vary, and so it looks like a generic issue, either with the Commserve, maybe the network, or simply with load. We are a pretty busy environment (3000 jobs per night), and so what I really want to do is look at some kind of Workload Balancing report. Ideally I would be able to see how many jobs are running at any given times, or at least roughly indicated. And I could do with the schedule name if that is possible.My theory being, is that if I’m seeing too may jobs submitted at 7pm for example, and very few at 9pm, then I can rebalance the schedules more evenly. However, for all the information and reports that are out there, I haven’t yet found a report, or a graph, or whatever which shows this information. We also have a shedload of schedules, so although I can manually and p

Hi Team, I’m starting some preliminary research into an eventual OCI migration.Can someone please point me in the right direction so I can research this. I need to try and understand :- 1 - How do we hook into the OCI databases?2 - Are there different variations on OCI backups?     For example, I see a section on the VSA agent and how to configure that, as seen here:-https://documentation.commvault.com/v11/essential/121700_guided_setup_for_oracle_cloud_infrastructure.html But are there other methods of backup? I am still in the process of gathering more information on the OCI config side of things, but I am keen to see what we can do from a Commvault perspective. Thanks in advance ….. 

Hello I need to migrate an existing commserve with mediaagent role to a new site/server.During the migration both existing and new commserve should remain active for backups for about three months. Then old commserve will just be preserved for legacy restores.How can this be best achieved without buying a seperate license for new commserve? Thanks