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Getting Started

Resources and general Q&A to help you on your Commvault journey

  • 370 Topics
  • 1,047 Replies

Knowledge Base (5)

370 Topics
K
Byte
kumarByte
posted in Getting Started
Linux Manually installation error

Hi There, I am getting issue on Linux Manual installation here is screenshot of the error https://prnt.sc/mOLMbaY38-n7 I have already open the port 139,135,445,8400,8403, and disable the firewall as well Show less

2147
K
Byte
roc_tor
Byte
roc_torByte
asked in Getting Started
Two sites, two Media Agents, two DDBs, each site secondaries to the other, wildly different space usage

So we have two sites… one media agent at each site. Each site has a Primary backup to that sites’ MA with a secondary going to the other site. It’s been this way for years. In THEORY, with each site writing to itself and copying to the other, using dedupe/compression… one might think both sides would look roughly the same - as it’s the same “stuff”. However, one site is ~290TB while the other is 440TB and growing. I’ve talked to support to find out if there was a way to reconcile this difference and, while they were extremely helpful, it seems that life’s answer is “with dedupe and compression, you’re not guaranteed the same size when these things are involved. You’re just going to have to purchase more space at the larger site”. Don’t get me wrong - we’re backing up more than a petabyte of data on each site, but it seems like one’s just far less efficient than the other. Has anyone else faced this situation, and how did you deal with it?

733
Mike Struening
Vaulter
M
Bit
medusaBit
asked in Getting Started
Login to client in commvault

I want to login to my Linux client instances and perform tasks,

212
Mike Struening
Vaulter
A
Adlene
asked in Getting Started
HP StorageWorks MSL2024 Tape Library

Hello All ,* Can we manage HP StorageWorks MSL2024 Tape Library with commvault ? king regards Adlene

4211
S
Vaulter
N
Bit
NagoriBit
asked in Getting Started
Delete custom Role

Hello I am trying to modify group association role and pressing OK getting below error as screen shot Security → Commcell User Group → take group property → Associated entities select any entity and press remove button Thanks

111
S
Vaulter
D
Byte
drPhilByte
asked in Getting Started
Changing storage policy for a subclient

Hello, I have a simple question. Is it safe to change storage policy for a subclient? Is there any data loss posibility? Do remain old data in the old storage policy? I am asking because I need to temporarily change disk library to tape library and because data are not synchronized it is not possible to promote secondary copy to primary.

9096
Mike Struening
Vaulter
G
Bit
gmwBit
asked in Getting Started
How do I to remove orphan storage policy with no associated subclients?

How do I to remove orphan storage policy with no associated subclients?

411
O
Vaulter
A
Bit
AKJBit
asked in Getting Started
what is the purpose of sealed DDB

Hello Team, Could anyone let me know what is the purpose of using sealed DDB?

4971
Mike Struening
Vaulter
R
Bit
RajKatta135Bit
asked in Getting Started
Commvault software download

Hi everyone, I’m new to Commvault Backup. So pls can anyone tell me how can I download the Commvault Backup Software? Please guide me in step by step process to install.

15001
O
Vaulter
S
Bit
Sébastien MaheuBit
asked in Getting Started
Hyper-V configuration

Installation of Hyper-V cluster in commvault. Agent Virtual server installed on the commserver and on the 2 hosts of the hyper-v system. The client in commvault has been created with the name of the cluster and with the 2 hosts as nodes of the virutal server Hyper-V Now the problem is that I see only the first host in the browse of the subclient. And all the VMs of this host. Can you assist me? If I select only the second host as node, I can see all VMs from this host, so I presume that’s not a permissions issue.

4087
Mike Struening
Vaulter
C
Bit
commvaultBit
asked in Getting Started
Question on Exchange DAG Configuration

Is there a way to configure the DAG client to authenticate to a specific AD server. We have an environment where there is are 2 domains for Exchange literally with the same name. One is production and another is non-production. I need to configure the DAG but I am getting discovery failed everytime I run a discovery. Which I suspect is trying to authenticate thru the production AD environment. Any suggestions will be helpful..

1491
L
Vaulter
K
Byte
kumarByte
asked in Getting Started
Failed to install Base Package. Failed to access remote registry.

Hi, I am using commvault tool first time and i have added my window machine in commcell, now i am going to install agent on that machine but getting the below error, Failed to install Base Package. Failed to access remote registry. I am using window 10 OS there is no AD this system on workgroup network and machine was on azure portal. username is: workgroup\commvault for more information please find the screenshot Also how i can download agent software from commcell and install manually on window and Linux machine

7646
Mike Struening
Vaulter
K
Byte
kumarByte
posted in Getting Started
Unable to install Agent on Linux machine

Hi Support Team, I am getting the error to install Agent on Linux machine but on Windows machine, it’s successfully installed. Here is my old thread I am not getting any response on that thread

1621
Mike Struening
Vaulter
X
Byte
xiwenByte
asked in Getting Started
Media KITS from cloud.commvault.com

CV 11.25 commvault server could support Linux OS, want to download from “media kit” of cloud.commvault.com, what is different between enterprise kits, innovation kits and solution kits

3141
S
Vaulter
X
Byte
xiwenByte
asked in Getting Started
Commvault Linux media server disk breakdown

we plan to deploy Commvault Linux media server to support MAX. 50TB. Plan to assign 100GB SSD to /opt/Commvault 1, could you show me the path for DDB and Index? 2, I want to use the linux media server as Linux FLR. any requirement for FLR?

281
Mike Struening
Vaulter
R
Bit
RickyBit
asked in Getting Started
Renewing SSL Certificate

Noticed the instructions are incomplete on Creating a CA-Signed Certificate for the Tomcat Server (commvault.com) Followed instructions, creating keystore file and then generating csr. After getting csr signed. A CER is received. Now i have a keystore.jks file and signed CER file . What would be the next action in converting this to correct format to then proceed to Configuring the SSL Certificate for Tomcat Server (commvault.com). Any help is appreciated thank you.

35876
R
Bit
P
Bit
paragonBit
asked in Getting Started
Commvault client computers and group

Hey guys,There’s something I can’t really understand about the way ‘Client Computers’ and ‘Client Computer Groups’ are working.Am I not supposed to see all of my clients under ‘Client Computers’ when adding a new one?Why is it that some clients are only under one of the ‘Client Computer Groups’ and some are only under ‘Client Computers’ and even some are under both? Thanks alot!

4266
P
Bit
S
Bit
SebasXBit
asked in Getting Started
Configuration of cloud accounts.

When adding Amazon RDS instances cloud accounts are used and created. Where can I find these accounts and settings after creation? See below printscreen to know the accounts I am looking for. Thank you in advance for your reply.

8711
S
Bit
S
Saadhom
asked in Getting Started
Oracle Hospitality Opera 5

Dears I am newbie to Commvault and now we implemented Commvault at our Hotel everything works fine except we can't backup Opera server. So if any one has a guideline on how to backup the opera server to share it with me I will be grateful for him.

401
Alireza B
Vaulter
S
Sivarama Raju
asked in Getting Started
Additional supported parameters for SAP HANA PARAM file

We are currently implementing SAP HANA Integration backups with Commvault. We have a sub-client each configured for SYSTEMDB and TENANTDB. When backups are triggered via Commvault schedules, the default sub-client for each are used, which then use the correct media agent that have been configured on the sub-client (Righ-click on the sub-client → Properties → Storage Device → Data Paths → Check “Override Data Paths” → Check the required Media Agent). However, we have LOG and CAT backups for HANA triggered by HANA itself and not from Commvault. This causes such backups to not use the default sub-client and are visible as “Logcommand Line” as the sub-client instead of “default”: This causes such jobs to use any media server which is configured for sharing data paths on the Storage policy. How can we force such backups to also use the default sub-client ? I was thinking if there could be a CV parameter that can be set on the “param” file (/opt/commvault/iDataAgent/jobResults/SapHana/<SID>/

2541
G
Vaulter
D
Didier fromlux
asked in Getting Started
FR25 could not create O365 plan (missing from Command Center)

Hello all, I’m stuck since a few days, I’m trying to setup O365 backup with only the Command Center for demo purpose with the FR25, and even though I’m following the related doc (https://documentation.commvault.com/11.25/essential/130384_create_office_365_plan_for_exchange_online.html) I never get the option to add an O365 plan in the menu as described. I pass and repass the requirement, but I’m stuck Could you give me some hints ? Thx

825
Mike Struening
Vaulter
T
Bit
This_GuyBit
asked in Getting Started
Hardware refresh - Split CommCell and media agent?

Hello, we’re currently due for a hardware refresh for our CommCell and media agents. Currently, we have an ‘all-in-one’ setup with CommCell and media agent both installed baremetal on a dell server. I understand that it is likely better to have the CommCell hosted on a separate server? If that is the case, which server hosts the index cache and DDB? This will be on a Windows install… would it be an issue running the media agent on a hyperv host with the commcell as a guest vm? Thanks

1703
Mike Struening
Vaulter
G
Byte
gary mcneelyByte
asked in Getting Started
Linux Commcell

Question: Is the 11.23-LinuxCS-PackagesEanble, the new Linux Commcell Commserve ? If so I am super excited to test it out on my home lab. https://cloud.commvault.com/webconsole/softwarestore/#!/130/725/19255

19613
Bart
Byte
X
Byte
xiwenByte
asked in Getting Started
How to change DB name during SQL DB point-in-time recovery?

I try to do SQL DB point-in-time restore, may I restore SQL DB as new database name? looks like I have to do SQL DB point-in-time restore to original location.

483
Mike Struening
Vaulter
S
Byte
Srikanth KByte
asked in Getting Started
Documentation for steps to validate Hyperscale 1.5 that was configured already

Hello, I have HS 1300 ( HS 1.5) appliance deployed couple of years ago which came up with the RHEL 7.4. unfortunately the folks who involved during deployment has left the organization and no where the infromation maintained except the login credentials do we have any documentation link or steps to be followed to gather the information like below ports details bonds details ( which ports been part of bond) and disk details , etc

597
Mike Struening
Vaulter
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