Team, in the commcell in question the commservedr aux copy schedule seems to be system created and hidden. To that point, so is the data protection schedule for the primary copy. On the tape synchronous copy, there are extended retention rules for monthly and yearly. Those jobs picked for copy are to be retained infinitely and each need to be on their own tape, with no jobs from other months on the tape in question. Typically, the way to ensure this is to go into the schedule and select the options “start new media”, “mark media full on success”. Because the commservedr storage policy schedule for the aux copy seems to be a hidden system created schedule policy I can’t enable these options. How would I do this ? Is there a commcell level registry value to make the system created aux copy schedule for the commservedr policy visible (and hopefully editable)?thank you!
Hello everyone, We have an environment that consists of more than 100 VMs with a significant amount in TB in total. Analyzing the documentation https://documentation.commvault.com/2023e/expert/1661_hardware_specifications_for_virtual_server_agent.html, it only informs the sizing of the VSA and its capacity for FET.We have implemented 1 VSA with the Medium specification, however, when running some Jobs, we noticed that only 5 VMs at a time are executed and this is the number of Data Readers for VMs Groups for all hypervisors standard, as mentioned in the documentation: https://documentation.commvault.com/2023/essential/107675_default_number_of_data_readers_for_vm_groups.html Also, the transport mode is mixed, some VMs are using nbd others are using hotadd.Because of this, we are concerned that the backups of this environment will take too long to protect the entire environment. So, thinking about this scenario, I was left with doubts about the number of VSAs needed to implement in the e
Hi, Anyone have any idea on what is the limitation on number of VMs per subclient can be configured?Regardless of number of readers/writers available, this is for VMware environment. I couldnt find any information on BOL nor Google. Thanks and regards,Lee
Team, need to know what is the best practice for NAS client configuration regarding the clusters/vservers.Scenario: Client has a netapp. CIFS/NFS will be used. Is best practice to configure the NAS client as the cluster and then add the vservers to it (under ‘storage virtual machines’) or to configure a NAS client for each vserver ? When configuring a NAS client for each vserver would there also need to be a NAS client for the cluster ?
AADSTS700082 = The refresh token has expired due to inactivity. Getting this error when running “Verify connection” on several Teams backup tenants.How can the tokens become “inactive”?The refresh procedure for the Teams token is a pain, at least in our case.We either need to have a remote session with the customer and log in with our admin credentials in their environment, and have the customer enter their global admin.. Or they need to log in to a remote session into our env and enter their global admin credentials..None of our customers give us their global admin credentials, because we don’t want to request it, and in our experience the customers are hesistant if the subject is brought up.Even with contracts specifying that we'll only use our access for the backup service, it's impossible to guarantee 100% that individuals won't have malicious intent or make mistakes.It’s a big ask.So is there another way to refresh the token?
Hi,I understand that Commvault only backs up (User / Group / Shared) Exchange Online Mailboxes with a Microsoft mailbox license assigned.Is this correct? If this is correct, is there a possibility to automatically exclude from backup all (User / Group / Shared) Mailboxes without a Microsoft mailbox license, so that for once in a lifetime the Exchange Online backup can complete succesfully without any mentioning of failed / skipped mailboxes?Thank you so much!
We found a few clients that did not have a plan so we were not getting a message that it wasmissing backups. Is there a report that would give us this info? or is there a way to know?Thank you -
The customer has single nas client with an ndmp agent that is used for a snap primary and its backup copy. The snap primary has a non-dedup storage pool, the backup copy for that snap primary is dedup’ed and writes to a storagegrid. The customer wants to stop using the ndmp agent and use cifs/nfs agents going forward continuing use of the same storage pools with no interruption or negative impact. Would this agent change have an impact on the storage pools ? Or can they create new subclients under the cifs/nfs agents, using the same storage policy and then use the same storage pools with no interruption or sealing of the storage pool ?
Hi, I need some info about the usage of HPE StoreOnce as a disk library. Something like this:https://documentation.commvault.com/11.24/expert/102869_add_hpe_catalyst_storage.htmlCurrently we're using one HPE StoreOnce catalyst store for a disk library. This gives us some single point of failure issue and we need to try and remediate this. So I would like to know what options there is. Like could we have a disk library with catalyst stores from multiple HPE StoreCnce boxes? Like a grid consisting of 4MA's with storage from 4 HPE StoreOnce. So in case there's some issue/maintenance we take down one HPE StoreOnce box at a time and backups will continue to run.
Is there any way to specify within a VM Group an affinity for certain access nodes for certain backup types? I am using Auto transport mode because most of my VM’s can utilize my Windows MediaAgent VM’s for HotAdd, however a few of them need to fall back on NBD. When they do NBD via our HSX nodes, they get great throughput and the jobs finish quickly. However, they are often selecting the Windows MediaAgent VM’s for NBD and the throughput is abysmal, causing the jobs to take 5-7 hours longer than they should to complete.Is there any way to control this within the VM Group? If not, has CommVault ever considered adding access node affinity/anti-affinity as a feature? Or perhaps modify the access node selection logic to reference the throughput/runtime of past jobs and realize that selecting incredibly slow access nodes for NBD is not a good idea?
Any chance to run pre script and post script for Azure VM Intellisnap? If yes, which script language supported by Commvault?
As per KB 67279 https://ma.commvault.com/Article/Details/67279, when instance validation fails for SQL iDA, the job gets queued until you fix the account. How do we change this behavior and turn this feature off? We need the job to fail in this case, as we are an MSP and have automation built off of the failures of these jobs. If the job stays queued forever, it will never generate a ticket for us and won’t get fixed. In fact, I found two jobs which were queued since June/July because of instance validation failing.I do not want any jobs to queue, unless I turn on queueing options in Control Panel.
We recently moved from on Prem email to cloud, and with the move the deleteClientAuthorization workflow stopped working. I know we have to reconfigure the Email Approval settings (image below) but not really sure what server to define there. Tried outlook.office365.com and made sure the account we are using has IMAP enabled but still doesn’t work. Anyone here has this configuration on their environment? Any other tweak we need to change on the user account/user mailbox for it to be able to login using IMAP?Appreciate any idea that anyone thinks be helpful in this scenario. Thanks in advance.
We run 11.20 CV. Need to restore a vm and it fails because we just recently updated vmware to vsphere 8.0 Will upgrade commvault to 11.32, but it will take some time untill we do. Meanwhile need to restore a vm and restore fails. What is the best workaround? Can we create a temporary older dummy host of older vmware version?
I had to turn off backing up of a specific VM utilizing the “do not back up” option in the ellipsis drop down. I would like to turn backing up back on. How do I do that?Product: MetallicHypervisor: VMwareVM OS: Windows 2019Hosted in: Azure VMware Solution
We were thinking to try out the Commvault containers images in combination with Tanzu, but we would like to provision by making use of an authcode instead of username and password. Can't really find if this is possible and which attributes I should use to populate the authcode.
any help
We want to install the commvault client automatically on a new linux server.We are using the linux_commvault.tar, extracting it to a temporary folderand copying our custom default.xml to that folder.The installation of the subclient is working as expected.What we are missing - how to define the StoragePolicy in this config ?We just defined the 'storagePolicyName' but it did not work.What is missing? The default.xml file (with jinja2 variables as a placeholder):<?xml version="1.0" ?><CVInstallManager_ClientSetup Focus="Instance001" JobID="0" OEMID="1" Operationtype="0"> <ClientAuthentication> <userAccountToLogin domainName="" password="" userName=""/> </ClientAuthentication> <CommServeInfo networkGateway="{{ commvault_hostname }}"> <CommserveHostInfo clientName="" hostName=""/> </CommServeInfo> <clientComposition overWriteClientHostName="1"> <clientInfo> <client clientCertificate="" cvdPort="" installDirectory="">
we have bandwidth issues so we are trying to get another link for Metallic Recovery Reserve for Commvault, EMEA, Azure Cool Tier traffic , trying to find the destination address for the traffic for the region Metallic Recovery Reserve for Commvault, EMEA, Azure Cool Tier
Hello,Could anyone share their experience with using commserve hardware refresh?https://documentation.commvault.com/2022e/expert/4760_commserve_hardware_refresh_workflow.htmlIs this workflow using LiveSync to perform migration? What level of privileges “domain user” needs to have to rename/add new server to the domain? Should it be domain admin? And also regarding the user for Media Agent, the documentation mentions commandDRRestore.exeto restart the workflow if it fails, does that mean that Media Agent has to be on Windows server? Considering Media Agent chosen in the form is on Linux server, if Linux Media Agent can be used at all, can regular user with sudo access be provided or does it have to be root?How to deal with ProductionCS SQL SA user Password? I don’t think it is known unless default password is used for MSSQL installation.Thanks in advance for your responses!
Client server have been crashed recently, then restored from commvault vm backup. But after, I have duplicated of the server object: The one with “OLD” is the old client entry with all the previous backups. The other with the “?” is the new client entry that contains new backups. How can I link the new one to my server? I tried to reinstall client on server but it has recreate a third entry ! Because I want to have the “File System” entry on my new object to allow me to restore individual files in the futur. thank you for your help.
Hello community,During a SharePoint online restore, you have an option to restore a site or a library as SharePoint native backup files. Does anyone has a guide or the required steps in order to restore back (the native backup) into SharePoint online?Thank you in advance,Nikos
Hi https://documentation.commvault.com/2023e/expert/GetAllRunningJobs.htmlI want to filter the output for the qscript to get all running jobs. DescriptionGet the list of running jobs (backup, admin, restore) on the clientsUsageqoperation execscript -sn GetAllRunningJobsscript_name :GetAllRunningJobs The document doesn’t have much details to it. by OperationType - backup/ restoreby Client - which has %prd% or by ClientName - ‘abc001’ Is there a way to achieve this?where can i get the list of valid options / filters that we can use with qscript. ?
Hello,We currently have our primary copies stored on Hyperscale-X with secondary AUX copies residing at our opposing datacenter consisting of a traditional Windows MA attached to Nexsan storage. We have a requirement to implement some sort of air gap solution. I know it’s not fool-proof, but at the moment I’m considering a tertiary copy to move the data from either Hyperscale-X (local) or from the AUX copy to another MA/Storage located on a locked down network with a firewall in between. The concern however is the length of time that we’d need to leave ports opened to create that air gap copy. We could be talking dozens of TBs that would need to be copied and if we need to leave the ports opened for several hours, that’s going to increase our exposure. Can anyone speak to how they’re maintaining an on-premise air gap solution and provide me with any suggestions? I was thinking if we could somehow move that data to the air gap location via some sort of native hardware solution wi
We have client with oldes oracle db and we must use agent v10, but after upgrade commserve and media agent to 11.28 backups stop working, error sugest that this is problem with network but it’s not true.
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