Commvault Cloud Topics

Just to make sure. When does Commvault software start counting days for the purpose of expiring jobs on secondary copies? When backup jobs are immediately available on them? 

Hi,We are going to setup HyperScale X to our customer. As you know they need to create DNS records. Customer said they will do DNS records but they have a question for Active Directory integration. They are using IDM server for adding Linux servers to Windows AD. Question is;Is it possible to add HyperScale X nodes to AD with IDM?

installed intellisnap in one of the media agent , agent installed successfully and job got failed . now all media agents are up but i am not able enable the root account  or cvbackupadmin of this media agent and i cannot login to any of the media agent using root but cvbackupadmin is able to login. i am not sure is it caused because intellisnap instllation ,i have attached log if some one can help

Hello everyone!I’m facing an issue with a 1-Touch restore for Active Dicrectory domain controllers.We have the same issues in our lab and in customer production environment.Backups are completed fine, with system state selected (no issues).During the 1-Touch restore (authoritative for first DC and non-authoritative for secondary) we see few files from SYSVOL which failed to restore as below: “\[System State]\Components\DFS Replication services\C\Windows\SYSVOL\domain\DfsrPrivate\ConflictAndDeleted\   [DATA]   [ Reason:    FAILED ]   ->   (Failed)\[System State]\Components\DFS Replication services\C\Windows\SYSVOL\domain\DfsrPrivate\Deleted\   [DATA]   [ Reason:    FAILED ]   ->   (Failed)\[System State]\Components\DFS Replication services\C\Windows\SYSVOL\domain\DfsrPrivate\Installing\   [DATA]   [ Reason:    FAILED ]   ->   (Failed)\[System State]\Components\DFS Replication services\C\Windows\SYSVOL\sysvol\msl.loc

What’s the best practice in applying / installing hotfix?

Hello all,Considering that currently Commvault basically supports only infinity retention for o365 backup services, what will be the preferred / cost optimized choice of blob tier? As Disk Storage in a Azure MediaAgent.Hot, Cool or Cold?  Please for your feedback, thoughts!Best regards,Nikos

Hi, is this key nPersistentLogBackup https://documentation.commvault.com/additionalsetting/details?name=%22nPersistentLogBackup%22&id=4969 an global key on commserve or can i use this key on a specified host to disable the pipe option ? 

Hi All,We are using Commvault as part DR plan to restore an EC2 application server in AWS.Our RTO is 4 hours.Will we be able to acchive this RTO?Size max 2 TB EC2 server and minimum 250 GB EC2 server. Regards,Rahul

I have a ticket open for this already, but a number of Commvault techs seem to be stumped, so figured I’d post here. We have a single all-in-one windows commcell server, that is airgapped and has no direct internet access. We use it solely to back up desktops and notebooks, so we have deployed the Windows Edge Monitor agent to all of them. I thought that if you downloaded a new MR, and ran the install, not only does it stop the services, do all the hotfixes, and restart the services - that it should also update the software cache so you’ll be ready to update your Windows laptop agents as soon as it is done. This does not appear to be the case, as we just did this, and while the new version number appears in the command center dashboard as well as the bottom of the commcell console, there are no newer agent versions appearing in the software cache. If we try to do a copy software job to add the newer MR to the software cache, commvault will fail th

We have setup the Commvault Server in Azure cloud and tried to take the VM backup from the on premise .But getting the error as “”Error Code: [91:449]Description: Error opening     the disks for virtual machine [TestAPVP001]. Verify that the correct     transport mode is selected. See http://kb.commvault.com/article/63206 for additional information.Source: TestBAKP001, Process: JobManager.Vmware infra uses the Netapp as the storage for the Vmware data store . BR Sudhir T

The media agent goes offline after a while. Restarting the services on the media agent resolves the problem temporarily, but it goes offline again after some time. All server groups are in the same VLAN. We recently transitioned to this system, using Exagrid84 as the backup storage. I have two media agents, one virtual and the other physical (named comm-media and comm-media1, respectively). This setup has been working smoothly for about 2 months. In an effort to reduce backup times, I prepared another virtual media agent and added it to Commvault. However, when I shared it as a third media agent to the Exagrid84 mount paths, both the paths and the comm-media agent went offline.While installing the Commvault agent on the third virtual machine, despite having .NET 4.7 on a Windows Server 2016, it prompted an error saying it should be version 3.5. Upon checking the working comm-media server, I noticed it wasn't installed, so I installed .NET 3.5 on both machines. La

 Does anyone have experience with creating Reports in Command Center using RestAPI?When you schedule a Report in Command Center you have the possibility to have it give you the RestAPI equivalent.By modifying that code to our needs (e.g. different Report name & recipients) we want to create Reports “automatically” with the API.As we need to create many Reports quite often (as we run a Multitenant environment) a potential API usage would save us a lot of time.When I try the POST command with the adjusted JSON payload to the URL mentioned (see screenshot below) it doesn’t work, no error, just nothing happens, so I’m wondering if there is something I’m missing. 

Hi Team,I edited a report in Command Center but I no longer see the Preview, Save, Deploy options.Please help.ThanksFrank

Hello,opening a new thread becaus i couldn´t find anything covering my situation specifically.My client wants to upgrade his ComCell from SP16 to 11.32. I am aware, I have to upgrade to 2022E first and then 11.32 second. At the same time the underlying OS 2012R2 is supposed to be upgraded to 2019. The SQL Installation needs to be upgraded as well. Is there a best practice recomendation on the order of operation?Is it realistic to go well with doing all of this in place or would you recommend instaling everything on a new system and then moving the CommCell over to that new system via DR? Cheers for any recommendations!

i can see only incremental and log backup for server plan , we have requirement to keep weekly monthly to different retetion , i created custom plan where daily incremental is set and i have removed log backup schedule , when i tried to add anthoer schedule i dont find option as synthetic full , and if i click full its select database agent   

Hello,  we are using intellisnap backups to protect AWS EC2 instances however even though we set spool copy (no retention), the snapshot is not deleted after data aging runs (and completes without any issues). One snapshot is always left. Could anyone advise, please, if it is expected or something is not working properly?

Hi All, GreetingsWe have below Setup where Ovirt is integrated with Commvault. Commvault Proxy Server Version--11.32Commserve---11.32.28oVirt ---4.3.10.4-1.el7 We are facing problem for VM which are having more then two disks, as VSA Proxy server is not allowing to add the 3rd Disk. In our setup VSA proxy server is having only one disk. We are unable to add more then 3 disks to VSA proxy server. Is it a bug? regardsArup

Hey guys, we are trying to perform cross client restore of HANA DB. CV version on both clients is 11.28.102 and HANA installed on both is version 2. Destination pseudoclient has in HANA instance configured also source physical client (Modify instance propery → details → Hana Database instance contain both source and destination server). Both servers are on same network, connectivity was tested from both ends. Destination param file contain srcCrossClient and srcCrossSIDName values.  Could you kindly have a look on errors below and advise? Many thx.   Backup Stamp=[#NULL] quoted filename=["/usr/sap/AB1/SYS/global/hdb/backint/DB_T01/log_backup_0_0_0_0"] filename=[/usr/sap/AB1/SYS/global/hdb/backint/DB_T01/log_backup_0_0_0_0]Broken Pipe file=/usr/sap/AB2/SYS/global/hdb/backint/DB_S43/log_backup_0_0_0_0 writtenToPipe=67448 errno=32   --- Restore Failure   backint: ERROR: System e

Dear All,I want to know what components are installed on redhat for webserver role ? the informations for windows server are available vut not for linux. regards,christophe 

Looking at M365 backups and see some restores takes quite a bit of time. From the CVMailRestore.log on the access node this line seems to indicate most of the restore time.CVFetchMessages::EnumerateFolder - Time taken to enumerate folder: [Inbox] is [00h:09m:16s]Based on this I’m wondering what this line means in term of performance? Where should i look to try to increase performance of this step? Is it enumerating the inbox in m365? Is it enumerating the inbox on the commvault indexingserver?Monitoring the accessnode and indexserver during the restore I cannot see any excessive use of CPU/RAM so unsure where to look, or if there is anything to speed this up?

Hello.We are using a postgresql single-node and the WAL backup is faling with Error Code 94:13 POSTGRE_EXCEPTION Could not put the Cluster in backup modeAny idea how to fix it?Thanks.

Hi,I have the an on-prem 11.28 CommServe, combined MA & VSA Proxy backing up my VMware environment.I want to restore VM’s to VMware cloud on AWS, I add my pseudo client pointing at my AWS vCentre but I keep getting Failed to connect to vCenter server [https://vcenter.xxyyzz] as user [my username] from access node [Media Agent / Proxy].  [The remote name could not be resolved: 'https']I can confirmed the following ports.Port RequirementsIn an environment with firewalls, the vCenter, ESX servers, and Virtual Server Agent must be able to communicate with each other. To ensure that all components can communicate through the firewall, ensure that the ports for web services (default: 443) and TCP/IP (default: 902) are opened for bidirectional communication on each of these machines. Is this networking or do I need to put a VSA Proxy in AWS ? Regards 

Hello Community!Is there any way to run a restore of an Exchange online mailbox from its original A tenant → to B tenant ?I run a lab with 2 Exchange online configurations, but when try to restore a user I see only members of its tenant.If there is any way, may be a good way to migrate Exchange online mailboxes cross tenant in case of Company acquisition or subsidiary.Thank you in advance,Nikos

Hello,This is our first foray into Commvault-PostGres, so please be gentle. I have a development Linux host with 2 postgres instances in commvault, host1 and host1_5444.  They both appear to be backing up correctly without issue.Through the GUI, I’m attempting to do an out of place restore on the same host, restoring host1 instance to the host1_5444 instance.  The restore says it completes, but host1_5444 instance is missing a database from host1 instance.After the restore, the source instance host1 instance is down.  Commvault modified it’s postgresql.conf as such:[postgres@<myhost>data]$ diff postgresql.conf postgresql.conf.BEFORERESTORE682,688c682< port = 5444<< restore_command = 'cp /var/lib/pgsql/archivedir2/%f %p'< recovery_end_command = 'touch \'/var/lib/pgsql/14/data/recovery.done.cv\' && mv -f \'/var/lib/pgsql/14/data/postgresql.conf\' \'/var/lib/pg

After changing tape librariy, the aux copy job always asks me for the previous media written, can someone help me?