Commvault Cloud Topics

When I attempt to do this: String[] domain = new String[];clientName = xpath:{/workflow/fe_ProcessSqlServers/clientName};environment = clientName.substring(2,3); agency = clientName.substring(clientName.indexOf('-')+1,clientName.indexOf('-')+4) ; domain = clientName.split('(\.)(.*?)\1');I get this:Script1.groovy: 27: Unexpected character: '\'' @ line 27, column 32. domain = clientName.split('(\.)(.*?)\1'); ^1 error at org.codehaus.groovy.control.ErrorCollector.failIfErrors(ErrorCollector.java:292) at org.codehaus.groovy.control.ErrorCollector.addFatalError(ErrorCollector.java:148) at org.apache.groovy.parser.antlr4.AstBuilder.collectSyntaxError(AstBuilder.java:4321) at org.apache.groovy.parser.antlr4.AstBuilder.createParsingFailedException(Ast

Hi Team, We are running our current environment is Commvault V11 SP32 and we are in the process of deploying the HPE MSL3040 Scalable Base Module (upto 3 HH Drive) for tape out copy and physical server having Allma linux 8 Operating System. Whether OS will support tape library and Commvault Media agent software.  Regards,ManiD

Hi,I have created a test CS VM on VMware Workstation using the OVA below.Gave the VM a name and password with complexity below.The VM gets created but I can’t logon at the windows screen, so is there a default username that I am missing or is it a case that this OVA does not give me all the screens during the install when installing on VMWare workstation ? CIS L1 Hardened Commserver 11.28 CIS L1 rules hardened for Windows server 2019, SQL server 2019 and IIS10Platform:  Windows Server 2019DB: SQL server 2019 standard editionuse the below password complexity while creating a new image from OVA:      Password must have 3 of the following: 1 lower case character, 1 upper case character, 1 number, and 1 special character.      The value must be between 12 and 72 characters long.

we have strange issue , media agent is online and library is offline , and coming back online after sometime , some times media agent goes offline and come back online , and client backup is happening without any issue sometimes getting error saying unable to connect with remote machine . we dont have any firewall in between all are on same vlan , no antivirus ,the issues is intermittent , our media agent is a physical server Dell , we configured teaming for network in switch independent mode 

Hello, a customer asked if it would be possible to make all their primary copies (for disk libraries) WORM-protected and what the implications were.Up until now our standard is n-days/1cycle retention on primary copies and n-days/0cycle retention on a secondary copy.We basically use the 1 cycle as a safety net. So if for whatever reason the backup of a client does not work for a long time, they always have one backup available without setting a manual retention on those jobs.Now we have an internal discussion about how the retention for WORM works. Specifically if the cycle retention is also relevant for manual deletion of the jobs/clients that hold those jobs.So for example: A client is using a WORM storage policy with 14 days/1 cycle retention.Data Aging will not age out and delete the jobs automatically until both conditions are met.But is it possible to manually delete the jobs on day 15? I would say it is not possible beca

Hi,we want to create a role with least permissions for workflow approvals. Also I do not know on wich Entity I have to set the user and the role.Why I am asking is that we want to use the several Authorization Workflows in Commvault.Multi-Person Authorization to Minimize Insider Threat (commvault.com) Kind RegardsFlorian Kaiser

Hello team,In v11.32 during enabling WORM storage lock (while Compliance lock was already enabled), I’m getting the following error:Reducing the basic or extended retention of a worm storage policy copy is not allowed.Although I keep the same retention (30 days).So, it’s mandatory to enable WORM storage lock at the same time with Compliance lock in order to apply? Please for your feedback,Nikos

Hello all-I’m trying to find a report that will output something that I think is super basic:  list my 5 storage policies, and tell me how much space each one is using.  I already know about the Client Storage Utilization by Storage Policy Copy report, but it shows me the client backup sizes within each policy and I don’t see how to total it very easily or customize it to see what I want. If that report can do it, can someone point me in the right direction to tweak it so I can get the info I’m trying to pull?  Or if someone knows of an easier way, that would be great.  I’ve checked the built-in reports in the console, command center and store.Thanks! 

Hello,We have been out of space in one of the two libraries we have, and to expand it we have to change the current hard disks for others of higher capacity, as we have no option to add additional disks or modules. The affected library contains the DR copy, so we have changed the path in the storage policy to copy it to another library and be able to free the affected library, delete it and configure it again with the new disks.When we try to do this we get an error, because the DR copy is of warm type, and has a long retention that until it expires we cannot delete it, even though we have another copy in the other library.How can we proceed?Best regards, and thanks in advance.    

Hi All,Could you please confirm if Commvault solution can be configured to backup the following AWS components:AWS VPC Subnets Route Tables Internet Gateway NAT Gateway ACLs AWS Security Group AWS Transit Gateway - Route tablesThanks and Regards,Rahul Raina

How do I change the main admin commserve account password in Commvault? I know the current password I just can’t find where to change it.

Hi,Each job gives Read, Write, Network, and DDB lookup metrics.I’ve always understood “Network” to be “waiting on data transfer from the Client to the MA.”But I have a Client which is its own MA, and does parallel copy directly from itself to S3--but the “Network” number is still sometimes the highest percentage.What does “Network” mean in this context? (The DDB does live on a different MA.)Thanks!Sheree

Hi, I want to know if there is a procedure when we want to migrate an existing hyperscale X to an existing commserve? Regards

HiWe want to be able to scale better but we need to still utilize our existing SANs as storageso as far as I can read we have two optionsSAN Data Server NAS box in front of our SAN (HNAS or something like that) I would to hear from people who use SAN Data Server what is your setup like and have you found any problems that I need to consider before going that route?  We have fiber channel connection from all MediaAgent to SAN today so we only need to buy a server and put the QLogic cards in then the infrastructure should be in place..Best regardsBjarke 

 Hello team,I use Commvault REST API to grab “Number of spare media” of tape libraries as per CV Bol motioned below so we can be notified if spare media is below the threshold that we set in the Python script.  https://documentation.commvault.com/commvault/v11_sp20/article?p=48994_1.htm The Python script for CV rest API that I created is running fine and we are getting reports daily with all the required info that we need (e.g. library name, total/available space, SpareMedia count, etc…)  Issue:I come across an issue where our Aux copies job stuck in queue due to lack of spareMedia and end up that is Commvault REST API doesn’t  reports accurate SpareMedia Cou

I need to set up cloud backup retention according to the following criteria- the last 7 daily backups- the last 5 weekly backups- the last 5 monthly backups (end of month)- the last 2 yearly backups (year end)Is it OK the way I think it is set? I kindly ask for your assistance.Thanks a lotCarmine

We are wanting to move the Command Center off the CS onto a standalone WebServer so when we present the Command Center to our customers, they are in essence logging onto the WebServer and not the CS.Can someone confirm this is the correct procedure to follow?Web Server Hardware Refreshhttps://documentation.commvault.com/2023e/expert/web_server_hardware_refresh.htmlThanks in advance.

Hello,I have Commvault server  simpana version 11.28.68, and a few Virtual machines (VMWare).I have a problem with browse specific file from this Virtual machines from backup which is on Tape library.I read that live browse is not allowed for simpana version 11.28.68 and index version2. Is there any solution for this problem?Best regards,Elizabeta

We wanted to move backups of clients with disk library from one commserve to another and would like to continue the backups to the same disk library on new commserve. How can we achieve this?

Hi Everyone,We have multiple commserve’s available, in one of the commserve when I tried to execute below SQL query to fetch the data it’s taking more than 7 mins to complete where environment is smaller in size. But when I executed the same SQL query in other 6 to 7 commserve environment’s it was completing in 1 Sec only. Even I’ve performed the Full DB Maintenance as well, but the issue is still same. Can someone let me know what could be issue here. SQL Query:SET TRANSACTION ISOLATION LEVEL READ UNCOMMITTEDSELECT A.agentId, A.agentName, A.clientId, A.clientName,    agentStatus =        CASE            WHEN A.clientStatus IN ('uninstalled', 'hidden (unknown)') THEN 'uninstalled'

Which Commvault Jobs feed that log? I have some major events with the following message: Error occurred in Disk Media, Path [/cvault/hua/nfs/XXX_02/dat/Y66R1O_08.08.2022_13.02/CV_MAGNETIC/V_648334] [Check whether the path [/cvault/hua/nfs/XXX_02/dat/Y66R1O_08.08.2022_13.02/CV_MAGNETIC/V_648334] is accessible.]. For more help, please call your vendor's support hotline. I can do listing on that dir so, yes, the path is accessible.  Commvault 2022E. Disk Library with NFS Mount Paths.     

Looking for assistance on configuring new DELLTape Library

Hi,I just have a question that does Commvault have a sandbox? I want to test restores or disaster recovery without affecting my production environment. I’m using HyperScale X and the version is at 11.28.102 currently.Thank you.

Dear all, I need some help, the client is requesting an automated process for installing agents in commvault, so that on boot he can call this through a package configuration or something like that so that as soon as he starts the VM everything goes up the automatic installation, does commvault have any process of this type? It also needs this configuration for the commserver and media agents. Does the commvault tool have this type of automation?

Hello,we got several LTO4 Tapes from a customer to recover files from it. The IT-Department doesn’t exist anymore and the contact person has no clue about anything. We successful imaged 2 Tapes an in the first sector we saw “CommVault Media Label… CommVault Systems Galaxy” Entrys. What brings me here. ;-)How can we restore files from the tapes, what do we need. Thanks in advance.