Commvault Cloud Topics

Dear Support Team,Greetings!!We have Commvault server, which is on hard disk, now I need to move it to SSD. So how can it be done? And if we take a new server, then the running server as it is file and whatever configuration will be transferred to that new server, then the same has to be copied. And the existing server has to be removed after moving backup old to new. So is this possible? ThanksAmol.

Is there a way to find out who made changes to a backup schedule? We are using Commvault v.11 

Hi, do I need to run DDB Verification job to physically prune those DDB Prunable Blocks? What exactly triggers the purging of this data? Is there any Commvault script to trigger this data purge manually?      

Hello,I have SAP for Oracle backup on single tape, I need to keep it for years. What will happen if I export this tape and delete all related objects in Commvault (Job and storage policy). Will it be possible to load tape back to tape library and import/restore backup form this tape?

can anyone suggest which method is the recommended and best option , vm file consistent backup + application backup or app aware backup   

Hello Commvault Community, I would like to ask about one of the scenarios that I am currently observing and I have some concerns and uncertainties. There was an Exchange Mailbox (Classic) configuration in the environment a few years ago and it was turned off a few years ago (around 2017), but the retention for archiving jobs is Infinite - data is kept and available on Storage all the time. Machines responding to this configuration from the VMware side have been completely deleted and cannot be recovered. With archiving jobs still available on Storage and another alternative MediaAgent with the Exchange package, are we able to recover data from Storage? Is there a configuration required for this that was originally used and there is no other option/workaround? Restoring the mailbox should go to a PST file (the mailbox size is +/- 2GB) I need information whether, without the available infrastructure referring to the Exchange Mailbox (Classic) configuration, we are able to recover a singl

Wondering if commvault makes use of metadata query API of S3 Storage for any of its operations?

Dear allLooking for input to validate:Commvault Cloud is compatible with Canonical OpenStack (version, documentation url)? CHARMS can be leveraged to automate deployment (documentation url)?  I understand there’s an Ansible CVLT module to automate deployment - GitHub - Commvault/ansible: Ansible Library for Commvault.Thank youdimos

This is not necessarily an issue since my tape copies are working and tape library is configured.However I when I look at the library, all my drives have ma01 as my active controller. I have 3 other active media agents. How do I balance having MA01 to only be active to drives 2 and 3, then MA02 drives 4 and 5 and so on?Pretty sure I had this changed before on a old library but cant remember how to change it. Thanks  

what could be the reason for the slowness for ntuanix files backup , i can see the load on read is 90 %   

HelloI´m trying to chase down what is actually consuming the storage in our S3 Cloud library(which has increased in an alarming rate the last week).Size On media is 354Tb, which is more or less exactly what is reported as used in the Netapp Storage array S3 bucket, no issue there.However, Total Data written is only 116TB I found this answer to what Size on Media actually meansSize on media is the total volume of all backup data, plus the index data and meta data for all the jobs on that media It sound crazy that index and metadata should increase storage with 100%Is it because we are using a cloud library? 

Hi guys :)Why is the restore performance so bad for big single item files like vmdk’s (100-400GB/hr)?Got the information that restores (for single Item) only reads from four disks simultaniosly, and the disks are HDDs, so random reads/throughputs are usually slow (by design). Support can’t help because it’s not an issue, and we have to live with it (if we want to stick with HSX). But thats not acceptable by our customers. Is there anything we can do?ThxKr

I have a few store once devices in my environment.i haven’t been able to figure out what the best practice is in regards to creating catalyst stores.up until now, i have simply created 1 store per site, so all backups go to the same store (sql,file,web, etc)that is to keep it simple. but i have read a few places that the “correct” approach would be to create a store per content group. so one store for fileserver backup, 1 for db backup, etc.Has anyone stumbled upon any actual recommendations ?  

can we schedule separate backup for application only which is part of app aware backup , like , vsa with app aware - once in a day and application every two hours 

dear,I need your support, the client needs a report of the last 3 months of a survey of VM licenses, he wants to know how much license he consumes per month, is there any way to get this survey of licenses ? because by default we can only see the current statuses

Hi,Is there a way in 11.32.38 we can check what all VMs from the vCenter client are not yet protected/backed up by any subclient to our cloud library?

I have configured Edge Drive in my Commvault environment, and I have connected a laptop client to it. However, the synchronization status remains stuck on ‘preparation.

We are migrating clients with their LTR backups on tapes to the new Commcell. Question: what happens to the retention rules? will they be applied in the new CS and aged as per retention rules?

 Ok, So I am passing two string variables to the Logevent activity.One for severity, and one for status.And its throwing the following : I did no such thing Apparently it’s expecting a “SeverityLevel” object. ​​​​​​It’s expecting a severity level object?The wierd thing is that I have done this before without a problem so I don’t know what the issue is. I can’t get Jiggy with this someone help.

Hello community,I have a customer that uses Metallic (I know Commvault Cloud… :-)  ) and they are asking if Metallic backs up the SharePoint retention tags/labels of SharePoint objects. They heavily use those and before implementing they want to make sure they are protected and restored with the object.I looked everywhere and just couldn’t find the answer.Anyone has an idea?Many thanks in advance.

Hello,We are backing up VMWare VMs using image level backup. These VM have client file system iDA installed to backup NFS and RDM LUNs which are mapped to VMs.We have performed the restore of one of the VM in test environment with different name, to restore the files & folders into the RDM LUN we want to register the client agent with the Commserve with new hostname without re-installing the agent.Is there a way to achieve this?PS: We are not using IntelliSnap feature.

I have a customer that installed trend micro deep security on his commserve 11.24.65and He receive this error in ddb verification:  and also He received this alert in his mailbox:maybe do I need to exclude File extensions ? I think This is the document that talking about it: https://documentation.commvault.com/11.24/essential/antivirus_exclusions_for_windows.html  ?or maybe I need to use another document to exclude file extensions ?Best Regards.

Hi All,i can’t find in the documentation how to configure secure access on a web service for a linux Web server.the documentation seems to be only available for windows webserver.is there a documentation for securing linux webserver ?regards,   

Hello Commvault Community, I would like to know about the type of operation in the /Base/JobControl directory and the contents stored there. The environment runs on ServicePack 28 (Commvault Platform Release 2022E) Scenario:- I have a production server with a database CV agent installed- Schedule Policy based on weekly full backups and frequent incremental backups (logs - 30 minutes for example)- The backup jobs themselves perform and finish fine, they dont report any errors/failures On the production server, in the /opt/commvault/xyz/base/jobcontrol directory, there are hundreds/thousands of small 1KB files called e.g. 0.01, 1.75, 2.35, etc., which are not cleaned up after the job is completed.Some of these files are kept for many months and are not deleted.What is in these files and should they be kept for so long or should they be deleted after the backup job is completed?I am afraid that after some time the number of these files will grow so large that there will be no space. Thank

Hello,I try restore messages from Exchange backup and I see on log next messages:I see  this error when I try restore over “create recovery point” and “recover messages from an offline database”. All requirements for restoration have been satisfied.