Commvault Cloud Topics

Hello,Where can I find the schedules used in my commcell in Command Center? //Henke

Hello, I've noticed that in several situations, when somethings is done through the Commcell console, there is lag until that reflects in the Command Center pane.Why?Is there a way to speed up this and have the information in Command center refreshed?Example: delete a few jobs from SP. Command center disk lib usage does not reflect the change in disk usage. Commcell does. Regards,Pedro

Hi,I am unable to backup DDB because of VSS error.The ddb is located on d: . From the OS I can do manual snapshot using ‘vssadmin create shadow /for=d:I’ve already tried with additional setting ‘nUseVSSSoftwareProvider’.Regards,Lukasz

Hi All,in the infrastructure that I manage, I have a Commserve and a Media Agent on premise (cmvCServe and cmvMA01) and another MA (cmvMA02). Due to cost issues, only the Commserve is directly replicated on a remote infrastructure dedicated to any Disaster Recovery.A second MA (cmvMA02) is active on a DR infrastructure, but not actually used.Both MA are connected to two different S3 libraries in the cloud where the respective DDB is also present.In the event of a disaster, can I recover the backups carried out by the on-prem MA by configuring the share of the library located on the first MA to be reached and used throught the second MA, positioned in the DR environment?Is this a viable configuration?Thanks in advance for your answers!Best Regards

helloin my enviroment we have many share with more than 10 milions files and directory to backup.It is normal that in the access nodes the ifind process can consume more than 20 GB of ram ?There is indication about the relation between number of directories and files and memory usage of ifind ?thanks in advance

Hi Team,               I am getting the below error while taking a IntelliSnap backup, can anyone suggest Description: SMIS Provider connection timeout. Please make sure 1) SMIS provider software has been installed. 2) Correct SMIS provider name has been entered using Array Management. : [Snapshot::SnapDelete: Connection to CIMOM failed]

Hello everyone, I'm in a situation that's causing me some discomfort. I have 15 VMs located in one region and I need to replicate these VMs to another region, all within the Google Cloud environment.To do this, I'm using 1 MediaAgent to perform the backup and replication operations. However, I'm noticing that it takes a very long time to complete the entire replication process, taking around 15 hours to complete successfully. The first time running the Job, Commvault said that the Application Size was of 7.22TB. And in the last incremental, the Application Size it’s of 112.44GB. Because of this long time, I’d like some tips to help reduce this time, if there’s any documentation that can help. Thanks, 🙂.

Hello, Every time I run a Maintenance Failover, I receive the "CommServe Time Shift Detected !" alert. Detected a change in the system time, it is now forwarded by 30 days 22 hours 32 minutes 10 seconds. But there's no time shift between the active and standby Commserve servers… Regards,Pedro

Hi Team, We are looking to configure media agents with active-active or active-standby with SAN attached disk library. Media agents are windows.Also we want to learn is there an option active-active or active-standby options with the Commvault.

Hello ; I have 2 Mysql Cluster running on the same version “8.0.20” and check configuration have been applied to both clusters and everything is fine. Check readiness is ok for both clusters. Also, FS backups for both clusters were fine, and FS our of place restore between both clusters. The issue in restoring the DB from one cluster to the second one is that the restore is starting and there has been no progress on both DBs cluster and everything is fine and check readiness is ok for both also FS Backup for both clusters were fine, also FS our of place restore between both cluster , the issue in restoring DB from one cluster to the second one, the restore starting and no progress on the job since job started and no data moved but the DB created on Mysql end but there is no progress from commcell side and job last time update was the same as the time of start job ?Commv. version 11.30.48.

Hello! Is it possible to automate the deployment of commserve with ansible? I would love to be able to bypass the menu prompts with variables when using ./cvpkgadd on linux.Thanks.

Hello, When we deployed Exchange Online backup couple of years back, we still used On-Prem AD. Now AD Team is migrating more and more to Azure AD, including shared mailbox delegation groups.We used these groups to provide Commvault the list of users that should have access to the archives of shared mailboxes. Given that the delegation groups now only exist in Azure AD, would there be a way to eitherconvert Exchange Online with On-Prem AD to Exchange Online with Azure AD or work with the new Azure AD objects to delegate shared mailboxes in Commvault?Our current setup is:Exchange Online with On-Prem AD End User authentication using SAML (Azure AD) as primary means of authentication. We still keep the On-Prem AD Domain Identity Server, SAML is Associated with the AD Domain. Thank you,Zoltan

What does the option Reconfigure mean?  

Hello community,Im trying to understand and is not clear to me, what the advantages to use WORM copy in a Storage Mode on Disk Libraries, over a “simple” WORM Copy just on Storage Library.Please for your thoughts. 

Good morning,I’m trying to wrap my head around the following case:Let’s say there are two virtual machines, each with one 100 GB VMDK file (let’s ignore other files such as swap, etc. for the sake of this example). Each OS consumes 30 GB in total (Windows + Data).VM A - VMDK 100 GB, filled with 30 GB of data, thin provisioningVM B - VMDK 100 GB, filled with 30 GB of data, thick provisioningThe question is: will the full backup for VM A and VM B be of the same size (more or less) regardless the provisioning configured for each disk?The idea behind this question is to know whether thin provisioning speeds up the backup process and consumes less storage at the end of the day (especially considering that we’re running out of backup storage).Regards,

Hi All,i’m using Commvault from several year. I‘m used to work with the Commcell Console but the command center become very useful and simple for commcell administration.for new customers (not on hyperscaleX) i would like to only make them use the command center because it’s easier to use than Commcell console and also ,comparing to other product, the commvault “complexity” should not be an argument anymore.in the command center some advanced configurations seems to be missing.how to configure a media agent gristore in the command center ?thanks in advanceChristophe

I am using http request in workflow which is in running in loop to run vm level backup. as an output it returns output for each http request as show below [{ "taskId":250501,"jobIds":[ "21035126" ] },{ "taskId":250502,"jobIds":[ "21035127" ]  I want to fetch the jobids from this and add it is list. How can this be achieved.

Hello, I´m pretty new to Commvault and starting with the first steps.I have the problem that I have 8TB local storage in my media agent and formatted as 64k. Created a mount path but it shows only a couple of GBs usable. What can I do to recognize it correctly?The old hardware is the same way connected.  Thanks in advance for your help. Greetings from a newbie

We’d like to use Auto recovery for Azure VM, replicate Azure VM from region 1  to region 2, may I know how it workes? Create Azure VM snapshot then replicate to remote site? or streaming backup and replicate to remote site.

Hi, When I fully backup an instance using the XtraBackup utility, the tables are locked and the DB cannot be accessed.How can I fix it?   ​​​​​​ 

Hi,We are trying to create a role for a specific user that only needs to do remote qlogin from a linux client computer and triger a backup for the same client.What will be the minimium required CV priviliges to do it ? Thanks

Hi All. I have a HyperScale 1.5 setup, with HBA cards installed on the nodes to be able to do VSA SAN backups.I have configured the multipath.conf to use round-robin, so the HBA card will utilize both ports on the card I have noticed that even though round-robin have been configured, it seems that only on port is utilized and that the port being used is then being maxed out.Do I miss somewhere in the HyperScale configuration where I can set the multipath setting or does anyone have any suggestions on how to utilize both ports on the HBA in a HyperScale setup? Regards-Anders

Hi all,I’m about to renew my license and intend to increase it for the first time.I’d be happy if anyone can help with questions or direct me to a thread where it was already answered. Have VM Socket licensing that I understand is deprecated and at some point will be turned to 10 VM pack license although it’s perpetual license. Is that true? when will existing license will be turned to VM packs? I heard around 2025 If socket license turns to VM packs, what is the ratio I should expect will remain? for example, one perpetual socket license turns to X VM packs? if so, how many? I have 2 SKU almost the same. can someone explain the difference?Commvault Complete Backup & Recovery for Endpoints, Per User    CV-BR-EPCommvault Complete Backup & Recovery - Per Front-End TB    CV-BR-FT and:Commvault Complete Backup & Recovery for Endpoints, Per User    CV-BKRC-EP-11Commvault Complete Backup & Recovery - Per Front-End TB    CV-BKRC-FT-11  thank you all in advance!

I am planning on implementing 2FA (probably with Microsoft Authenticator) on my Commserve (not Metallic).  Has anyone done this and are there any “gotcha’s” I need to be aware of.  I would only want 2FA for domain users not my local commvault admin account. Thanks

I am having issues with my Weekly Tape Copy Storage Policy. I already opened a case with Commvault, but they still couldn't find a solution. The Monthly policy works fine, so I don’t think the issue is our tape library. Is anyone here had the same issue?Error Code: [13:138]Description: Error occurred while processing chunk [4862646] in media [V_174502], at the time of error in library [XXX_MA1_DISKLIB] and mount path [[XXXX-backup-ma1] H:\XXXXX_DEDUP], for storage policy [XXXXX-FS-DEDUP] copy [3 - Weekly Tape Copy] MediaAgent [XXXXX]: Backup Job [314419]. Unable to setup the copy pipeline. Please check connectivity between Source MA [XXXX] and Destination MA [XXXXX]. Source: XXXXX, Process: CVJobReplicatorODSError occurred while processing chunk [4863263] in media [V_174502], at the time of error in library [XXXX_MA1_DISKLIB] and mount path [[XXXX-backup-ma1] H:\XXXX_DEDUP], for storage policy [XXXX-FS-DEDUP] copy [3 - Weekly Tape Copy] MediaAgent [XXXXX]: Backup Job [314455]. Unable t