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Q&A. Technical expertise. Configuration tips. And more!

8086 Topics
S
Commvault Certified Expert
SSchmidtCommvault Certified Expert
asked in Self-Hosted Q&A
Moving a Mount Path to an Existing Device

Hi All, i have an to do Moving a Mount Path to an Existing Device . So what i have done: Disabel for new data weeks ago Today disable mountpath for pruning Added an new mountpath in disc the library starte the move mountpath operation Job started and now copy data So thats all okay bute now i have a question. Actually the schedule is off.  But how can i prevent that backups are written to the new mountpath when i enable the schedule. 

3
A
Vaulter
6 months ago
B
Byte
bensteinerByte
asked in Self-Hosted Q&A
Reduce M365 License

 Is there a way to reduce M365 licenses? We have already deactivated the Teams backups and Sharepoint backups because there is also an Azure recycle bin available. One idea would be to reduce the retention time. Does this mean anything in terms of licenses? Thanks for your tips!

1
H
Vaulter
6 months ago
A
Byte
AjalByte
asked in Self-Hosted Q&A
Log backup and DB backup retention

we have diffrenet policy for database and its logs , storage policy retention are diffrenet for log is 1 day and db its 14 days , however logs are not getting pruned and when running the forcast report the DB backup job needs the logs  is it expected ?

7
Sunil
Vaulter
6 months ago
J
Byte
Jean-PaulByte
asked in Self-Hosted Q&A
Report of all vm related to plan or storage policy

Hello,Is there a report to list all VMs and the plan/storage policy related to them? 

1
H
Vaulter
6 months ago
K
Keshav Sawant
asked in Self-Hosted Q&A
How to configure DR site and replication VM

Actually, I want to configure DR site and replicate VM on DR site.  How ?as I think, first ready DR commvault site, means separately install commserve on different location with multi-instance on primary site and then live sync option through VM replicate to DR site.Right?.If I am wrong, then please correct and guide me.   

1
H
Vaulter
6 months ago
T
Byte
TD89Byte
asked in HyperScale X Q&A
File level backups VSS

Hi, I just have a question that in the File Level Backup, we have an option to use VSS, and the default for this option is to use for the locked files only. I have 1 physical server, and Commvault gave an ERROR CODE [7:332]: “High contribution of backup data from locked files is observed. Consider enabling VSS for all files for this subclient for more efficient backups, while monitoring to ensure that the VSS snapshot does not unduly affect the performance of the computer.” So, should I enable the VSS to all files instead of locked file only?Thank you.

2
T
Byte
6 months ago
P
Bit
Pavel BanarBit
asked in Self-Hosted Q&A
edge drive enable

Hiwith the latest version of Commvault which has only webcosole management  i dont know how to enable edge drive. Protect - File Server - New Client - item Edge Drive missThanks for HelpPavel

1
Damian Andre
Vaulter
6 months ago
J
Byte
Jean-PaulByte
asked in Self-Hosted Q&A
commvault event ID

Hello,I have a SolarWinds SNMP server that takes all Windows events from the Microsoft Event Viewer. It took Event 256. But inside this event, there are other events that start at 4125*. Can I filter these numbers to understand which job they are related to? 

4
J
Byte
6 months ago
A
Byte
AviorByte
asked in Self-Hosted Q&A
Hana backup repoort

hithere is any report or any way to find how much license \storage the Hana backups is consuming?  

1
A
Byte
6 months ago
Carmine Bollettino
Byte
Carmine BollettinoByte
asked in Virtualization and Containers
Proxy virtual machine is unable to backup itself

I configured the backup of VMs created in the Nutanix hypervisor. Everything works except the backup of the VM acting as agent Virtual Server.Its backup fails with the error "Proxy virtual machine is unable to backup itself".What solution can I find to remedy this?

1
MichaelCapon
Vaulter
6 months ago
A
Byte
Anders Trier RasmussenByte
asked in HyperScale X Q&A
Missing permission for run CVDiskPerf

Hi I am trying to run CVDiskPerf on a HyperScale X ver. 3 node that have ransomeware protection enabled.  I am logged in as root, but when I am trying to execute the cvdiskperf command, I am getting “-bash: ./CVDiskPerf: Permission denied”.I have used this command on a HyperScale X ver. 2 cluster without any permission issues when I am logged in as the root user.Does any one know how to solve this problem= 

2
A
Byte
6 months ago
G
Byte
GlennoByte
asked in Self-Hosted Q&A
Oracle agent install deploys Media Agent???

Testing the Oracle agent on Centos 07 and when following the deployment guide using the web interface and adding a server / instance i noted that the Media Agent package is selected for installation and subsequently installed/ Why so???? It shows in Console having a red icon so hasn't consumed a licence but why would it install?

2
G
Byte
6 months ago
L
Byte
LaurentByte
asked in Self-Hosted Q&A
CV Cloud - Commserve staging

Hi ! Just wanted to try the Commvault Cloud Commserve staging, as I’m trying to dig into SP to Plans conversion..Following the documentation, I went to https://cloud.commvault.com/webconsole/cloud/edc/Staging.jspBut unfortunately, in the proposed Versions, my current Production version is not listed. I’m on 11FR21 (yes, FR, not SP anymore  ) :So, is this a deprecated feature ? Or v11FR21 is not supported for staging, or just a missing FR ?Of course, what I need to have is a staged environment in the same version as mine, not to a previous (might not work at all) or a next FR (might also not be relevant).. Or maybe I did not get the purpose of this CV CS staging.. I hope I don’t have to raise a case to report this, that’s why I’m asking our Community 

6
N
Byte
6 months ago
K
Byte
kitty-yipByte
asked in Self-Hosted Q&A
Backup oracle wallet failed on full backup

Our system run on ODA-DBSYSTEM, Error seem about can not copy wallet from asm disk. 11916 31a4  03/12 18:01:12 336992 ArchiveMgr Failed to get drive information for RCId [1] and ReservationId [0].11916 2dc0  03/12 18:02:55 336992 Scheduler  Set pending cause [Failed to backup wallet files. Error: [Wallet configuration detected. Errors encountered during backup of wallet files error=[Unknown error 1627, command [cp +DATA/ORADEVDB/tde/cwallet.sso /opt/commvault/iDataAgent/jobResults/CV_JobResults/2/0/336992/WALLET_ROOT/tde/cwallet.sso] on ASM failed:out=[ASMCMD-8016: [+DATA/ORADEVDB/tde/cwallet.sso] [/opt/commvault/iDataAgent/jobResults/CV_JobResults/2/0/336992/WALLET_ROOT/tde/cwallet.sso]

4
G
Vaulter
6 months ago
B
Byte
BloopaByte
asked in Self-Hosted Q&A
Issue with schedules after migrating to plan

Hello,to backup our vcenters in liked mode, we have a script that connect to each esxi that host the vcenter, shutdown the vcenter, perform the backup through Commvault api, then start the vcenters.there is no schedule policy on these subclients adfter migrating to plan,there is a schedule policy inside the plan.on the VMgroup (ex subclient)How can I disable the schedule to avoid this VMgroup backed up automatically by Commvault and let the script schedule the backup (ansible)  ?Thanks  

1
C
Vaulter
6 months ago
Zubair Ahmed Sharief
Vaulter
Zubair Ahmed ShariefVaulter
asked in Self-Hosted Q&A
Missed SLA is not showing any data

  All the cloud upload metrics are selected. Client has an SLA of 1-day defined, could that be the issue?

4
Zubair Ahmed Sharief
Vaulter
6 months ago
Zubair Ahmed Sharief
Vaulter
Zubair Ahmed ShariefVaulter
asked in Share Best Practices
Job Summary report for audit using Private Metric server

Customer has setup Private Metric server for having reports beyond the Storage policy retention.  He is running the job summary report which to connect to commserve (CommserveDB), he got this updated to Metric server and CVCloud DB, however the jobs reported as still the same as before. (no data beyond SP retention). Customer Ask:  backup history data beyond SP retention till last one year.  i have found the below community posts relating to the issue but not addressing it directly.https://documentation.commvault.com/11.24/expert/aging_job_history_data.html Also found the below link for retention settings for metric server, however unable to find a way to add the job summary report hereConfiguring Retention Settings for Metrics Reports Data (commvault.com) Any information regarding the ask is appreciated.

7
Zubair Ahmed Sharief
Vaulter
6 months ago
T
Byte
tigger2Byte
asked in Self-Hosted Q&A
Is there a way to force a job to write to a specific tape? or to prove a tape will "work" when asked to write data to it?

We normally order LTO-7 “Type M” formatted tapes. We have a partial shipment came in that is only LTO-7 formatted not ‘Type-M’ (per the label, these have L7 at the end of the label), BUT the tape properties of these tapes (as seen in Commvault) say "Type" and "Format" on the media indicates ULRIUM-V8.I want to “prove” CommVault will not have any issues with some tapes we received when it tries to write to them. Currently we now have a mix in our library of these L7 tapes and unused/half full M8 tapes, which is why I wanted to have proof by actually having CommVault pick the L7 tape and write data to it.I tried doing a “Verify” on the tape (not the drive) and CommVault has this in the job logs, which makes me think CommVault will not use these tapes as they may have already been Type-M formatted, but mislabeled with a LTO-7 label?"The verify response string is [Media in library [TPO Tape Library], slot [slot 51] does not have a valid media label which means that it was not written to by

2
T
Byte
6 months ago
I
Byte
igarapeByte
asked in Self-Hosted Q&A
How to get backup duration for individual mountpoints?

We’ve got several systems that backup a single drive. There are several mount points within that drive.Is there a way to figure out the backup duration for individual mount points instead of the whole backup job?I haven^t found any hints in the logs yet.

2
I
Byte
6 months ago
T
Byte
TonyQByte
asked in Share Best Practices
should media agents get backed up

Hello CV Community We have four virtual Media Agents which work in a Windows Hyper-V environment.  Its come to our attention recently that they are failing a VM level backup.  This is due to them having Virtual Fibre channels which are mapped directly to storage.  I cant see anyway of filtering out vFC’s and as a result the backup is failing.  My main questions are  Is it good practice to backup the Media Agents on a weekly basis? If it is, how do I exclude the fibre channels?  The issue seems to be it cannot create a snapshot due to the integration of Virtual Fibre Channels.May thanksTony Q

3
T
Byte
6 months ago
M
Byte
Muhammad AbdullahByte
asked in Self-Hosted Q&A
Restore Mongodb out of place succeeded but failed to start mongo server.

Hello dears, i have an issue but i actually dont know is it related to commvault or the mongo vendor or a cluster configuration issue . we have a mongo cluster with a replica set configured.we are performing backups successfully without any issues. we are trying to restore the mongo db to a different cluster with same configuration as production,so i have performed out of place restore multiple times with these configuration:picked the destination cluster and checked the automatic restore.  picked the destination cluster and checked the automatic restore and changed the replicaset name to the destination cluster .  restored files only all above scenarios succeeded but with the below error Data files have been successfully restored. But, all the mongodb servers could not be started with the restored data. when we check the cluster after restore we see that the db is trying to connect to the prod servers not the destination servers.  is this the normal behaviour and the mongo admins shou

6
F
6 months ago
K
Keshav Sawant
asked in Self-Hosted Q&A
Archival of old data should be on another storage/lun etc (like AWS S3) based on the archival mentioned period

how to Archival of old data should be on another storage/lun etc (like AWS S3) based on the archival mentioned periodPlease share process or any link video 

2
K
6 months ago
S
Byte
SSPByte
asked in Virtualization and Containers
Prevent disk name changes during the snapshot restore process in Azure.

When restoring an Azure VM from Commvault using snapshot restore, where the disk names are getting changed. We want to prevent this without changing the disk name. Our infrastructure uses Terraform tool which expect resources to adhere to a predefined naming convention.. In the terraform next execution, If the disk name is changed after restore. Terraform automation will remove the restored disk and create a new empty one as per the standard defined.Can you please suggest a solution to prevent disk name changes during the restore process?

3
wgrande
Vaulter
6 months ago
S
Bit
Sheree GrierBit
asked in Self-Hosted Q&A
"Excluded from SLA" Alert Token Criteria

Hi,I can’t find any documentation on what to actually enter for the “Excluded from SLA” alert token criterion.  It seems like it’s probably a boolean, but what do I actually enter?  The words ‘True’ or ‘False’? “Y’ or ‘N’? 1 or 0?Thanks!Sheree

7
H
Vaulter
6 months ago
K
Keshav Sawant
asked in Self-Hosted Q&A
Commvault software should support High Availability feature for Storage. If the Primary storage is down then the users should seamlessly fail over to secondary storage to

Commvault software should support High Availability feature for Storage. If the Primary storage is down then the users should seamlessly fail over to secondary storage to 

2
C
Vaulter
6 months ago

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