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Hi,how is the K8s backup in Commvault licensed? In this topic - its written, that it is based on number of APPs via. the per VM licence. But what is an APP in Kubernetes meaning and how it is counted? Is it a daployment or service or POD or something else?Thanks in advance.Regards,Jan
How to identify whether server is physical on which CommVault is installed. For example I need to install commvault on server and need to identify that server is physical or virtual from commvault license or anything
How to identify whether server is physical on which CommVault is installed. For example I need to install commvault agent on server and need to identify that server is physical or virtual from commvault license or anything.As how many physical servers are present in my infra on which commvault agents are installed.Hoping for some direction from the community.
I have issue with tape library configuration.Medium changer - library controller details are not shown, how to fix it.Tape Drive 1 and 2 have issue, The Drive 1 in CV is actually DRIVE 2 in TL.and The Drive 2 in CV is actually DRIVE 1 in TL.Drive 1 is primary access point.How to fix the Media changer - library controller address issue.how to detect the drives in proper sequency.
In-case there is a data verification job running for longer period of days ( more than a week) - will it has any impact on the daily data pruning job for the storage policies that are associated with that particular DDB engine ?As per the data pruning logic to make a job eligible for pruning --Data aging operation job needs to run for the jobs which are already completed its retention- only then it will be eligible/marked for aging. On the other hand data verification/DDB verification job validates all the associated jobs on the DDB. So if when a DDB verification job is running, will it create any lock on the jobs( assume some of them already complete retention days ) so until this complete - data aging job will not be able to marked these for pruning ? Which one has the priority over another one ?
I have been trying to reduce the number of Alerts coming from Commvault so that the ones which are raised are actionable (something needs to be done about them).However, I do see some strange ones that I don’t expect to see, like:The system detected events that are unusual in occurrence or frequency in CSNAME. Server Event time Event Occurrence Anomaly typeCSNAME2022-11-13 00:56:27 Backup job  completed. Client [CLIENT], Agent Type [SQL Server], Subclient [default], Backup Level [Transaction Log], Objects , Failed , Duration [00:01:14], Total Size [9.38 MB], Media or Mount Path Used [[MA001] /ds3/CVLT03, [MA001] /ds1/CVLT01]. 93 OccurrenceCSNAME2022-11-12 23:59:56 Backup job  completed. Client [CLIENT2], Agent Type [Virtual Server], Subclient [default], Backup Level [Incremental], Objects , Failed , Duration [00:59:48], Total Size [3.69 GB], Media or Mount Path Used [[MA001] /ds2/CVLT02, [MA001] /ds1/CVLT01]. 177 Occurr
Hello Community, I am planning to configure Commvault software encryption withCipher: AES;Length: 128;Direct media access: No access. Can you provide me with more information on how the integrity of encrypted data is verified during the data verification process?Specifically, are there any performance implications such as increased CPU/memory usage on the CommServe/Media Agent server or longer data verification completion times when compared to regular data verification processes? thanks
From here: Deduplication Best Practices (commvault.com)I’m seeing from this link its “best practice” if you have a DDB of around 100-200 TB to do a full backup “1 tie per week” and do incremental backups daily. I would assume this is the case for a smaller DDB as well.My system currently has 5 DDBs (all multiple partitions) where 3 of them are ~40 TB, and the two large ones are ~350TB each. We have a schedule to do a Full DDB backup “Daily” of all of them, and it appears to be the built in “System Created for DDB Clients” schedule.Is “taking Full DDB Backups daily” of this size “excessive” or “not really needed”? I wasn’t aware you can schedule incremental DDB backups and wasn’t sure if this is something you can just add into an existing schedule. “Full daily” is just the schedule we have had for a long time.I bring this up because it seems we have had issues with the DDB backups (some of them), running for 15+ hours, and it appears its slowing everything else down quite a bit when
Hİ,Our security team want to follow file activity anomaly alert on Commvault side.We configured SNMPV3,and they are watching on Arcsight. And they want to configure this in the real time on test server.How can we configure on test server ?Is there anybody can advise? Regards
Hello guys. I was using the Commcell Console normally without problems, from one day to the next, without any change, an error started to be displayed "Commserve Connection is lost, Do you wnat to reconnect?". Clicking on "yes", the user and password are asked again, and after inserting it, the same error is displayed, and the console no longer logs in. I followed the steps in this documentation, “https://kb.commvault.com/article/54133” which says it is a certificate problem related to the "CVSession.dll" file, but looking at the certificate, the certificate is installed correctly and is not expired. What should I do in this case?
Hello,I want to schedule a 14 days - daily retention, with weekly and monthly (GFS extended retention) and Im looking for best practice about Cycles.Im thinking to schedule a synthetic full every 7 days, but what about Cycles? 1 or 2? Thank you in advance,Nikos
Hi, We’re shortly rolling out OneDrive for Business in Prod and I am looking for the possibility to filter contents in Commvault so that only certain data gets backed up:exclude files / file types exclude folders only backup certain foldersI will need to deploy OneDrive backup at the time of the roll-out of the service. We are currently running 11.20 but I was told at the Webinar for 11.22 that this is possible in 11.22 (office365V2).In order to test, I installed a separate instance and connected it to our Azure UAT. I have the list of users discovered but cannot find the option to filter contents over the Admin Console. Moreover, the Office365 OneDrive App is not visible in Comcell Console at all.Am I missing something?Thank you,Zoltan
Good Morning! I read the documentation on restoring Teams content: Teams (commvault.com) It states for private chats: “To back up these items, use either an Exchange Online app or a OneDrive for Business app.”Unfortunately, I didn’t find any more details on the subject. Could you tell me where the private chats are backed up and how can I restore them? Thank you,Zoltan
Hi All, We are performing the Oracle out of place restore from recent online full backup. During the restore job, it trying to restore data from the another full which was happened a month before and failied. We already raised a incident with Commvault and it is Development bucket. I would like to know that anyone come across this kind of issue in your enviorment and any known solution available. Thanks,Mani
Hello,We have running a Linux Database server (Oracle), the database data is sitting on LUNs on NetApp. Now in a case of hardware failure or any ransomware attack, we need recover the system with 1-touch recovery.We found issue to exclude the LUNs with 1-touch recovery.we created an autoanswer file, with (1-touch recover points), in the guy we are not able to unselect volumes which are coming from LUNs.During the recovery procedure it stops with error in the 2. stage, error: not enough space selected for restore.This was for a restore test to a virtual machine!In real scenario, to restore the server back to physical hardware, I see a similar issue a as we using VLAN tagging on our network. So we will not have our storage LAN online, which bring the LUNs to the server, so we need again to bring first only the OS back online, and configure then the LUNs.we are use:Linux Redhat 7.9CommVault V11SP28.36 (E2022)regards Juergen
Hello,I would like to know how exactly backups work for compressed Oracle DBs on a Exadata platform.Does it need to rehydrate the data before sending it to a mediaagent?If so, is there any specific requirement for that to happen? like extra RAM or extra disk?Is it the same for non Exadata environments?Thanks!Sergio.
We have a number of duplicated servers which show the server name with an appended number on the end but show up as duplicates in the console. An example is joebloggscs01 showing as joebloggscs01_2. Our 3rd party consultants say these are eating up licenses, even though they are showing as grey and deconfigured in the CommCell. We have a few servers showing like this and they have a job histories so I wasn't sure if they could be deleted because the job ID’s are not the same as the configured server, if that makes sense. Also in addition its showing as we have 261 servers licensed, when I deconfigured 10 servers to take it to 251, the Web Console report is still showing these servers as holding a license. is there a time lag at all as to when the report will reflect the true number. I have logged a ticket with support but like coming to the community as you guys have helped me in the past. Please HELP!! 😀 ThanksTonyQ
Hi all, I’m currently running commvault 11.30.23.Decided to give a try with Linux Media Agent Disk Library My setup is the following:RHEL 8.6 fully patchedRoles:MediaAIndex StoreIndex GatewayIndex ExtractorFS coreFSVirtual Server Mount points created with lvm.1x for backup with 500 GB1x for ddb with 250 GB/dev/mapper/vgbck1-lvbck1 500G 68G 433G 14% /commvault-lvbck1/dev/mapper/vgddb1-lvddb1 200G 2.6G 198G 2% /commvault-lvddb1and the / with 100 GB Also Ransomware protection is enabled. What happens is, after some backpus the disk library goes offline.And then the following message is displayed: Offline (Mount path is inaccessible. Check the following.\na. Is the mount path visible to the operating system on the MediaAgent machine.\nb. Is the username/password correctly entered.\nc. Does this user have read/write privileges to this mount path.) If i restart the services or the server, it stays online for a few minutes and then goes offline again. This is a LAB environment, I’m
Hello,i configure livesync with this kb https://documentation.commvault.com/2022e/essential/106024_setting_up_commserve_livesync_for_existing_commserve_server.htmlwhen i try to enable the livesync I get an error:CommServe LiveSync package is not installed. Install the CommServe LiveSync package and try again.on the commcel console “control panel” the “enable commserve live sync” is enable.when i try to do a test i get an error that the feature is disable.
Hello,I would like to know how the “release license” option works for Office 365.When using it, license is recovered and it can be used with another user, correct?Will we be able to recover the old backup data of the user who is no longer licensed? if so, for how long?ThanksSergio
I noticed a VM names mismatch in the JavaUI and WebUI.VMs in the JavaUI sometimes have a different name in the WebUI.Commvault support says it is probably because of the additional setting on the CS: “https://documentation.commvault.com/additionalsetting/details?name=%22DontRenameVMClients%22&id=7490” Unfortunately, it is not documented on our end why this is set on this particular CS.I would like to remove it, but would like to know when/why this setting should be used.Anyone? Thanks.
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