Getting Started

I have this package (Commvault.tar) and i have install it in most of the AIX server but i created a new server and i try to use the same package. it will not install. i get no error but the installation just stopped.# ls -lrttotal 416-rwxrwxrwx    1 root     system           52 Aug 19 2021  cvpkgseed-rwxrwxrwx    1 root     system          119 Aug 19 2021  version-rwxrwxrwx    1 root     system          132 Aug 19 2021  silent_install-rwxrwxrwx    1 root     system        64985 Aug 19 2021  detect-rwxrwxrwx    1 root     system          132 Aug 19 2021  cvpkgadd-rwxrwxrwx    1 root     system           52 Aug 19 2021  support-rwxrwxrwx    1 root     system           10 Aug 19 2021  pkg.xml.description-rwxrwxrwx    1 root     system       106318 Aug 19 2021  pkg.xml-rwxrwxrwx    1 root     system         9593 Aug 19 2021  Commvault.app.xml-rwxrwxrwx    1 root     system            8 Aug 19 2021  .oemdrwxrw

Hello, I have an error when trying to copy sessions from disk to tape, I get a message "does not need to be copied". I had previously copied this session to a tape and now I also need to copy it to a different tape.  

Hi Guys,I can’t reach  the web console as you can see below: I did some troubleshooting but without any success It possibly escaped me,  some trick to solve the issue.So,  who would like to collaborate to fix this type of primary problem?Thank you in advanceI will be waiting  for  your feedback.Regard RC Any suggest 

Hi,We are going to refresh our Commserve server to a new hardware, but we are looking if its possible to deploy its DB on different SQL server. We searched Commvault documents but all deployment procedures found are to deploy DB on the same server. 

Error Code: [13:138] Description: Error occurred while processing chunk [14591] in media [V_78], at the time of error in library [DiskLib] and mount path [[Hostname] /ws/hedvig/CVLTBackup], for storage policy [StoragePolciy_Filesystem] copy [_Auxcopy] MediaAgent [media Agent]: Backup Job [185]. Unable to setup the copy pipeline. Please check connectivity between Source MA [media Agent] and Destination MA [dmedia Agent]. Source: media Agent, Process: CVJobReplicatorODS  Error occurred while processing chunk [16705] in media [V_85], at the time of error in library [DiskLib] and mount path [[media Agent] /ws/hedvig/CVLTBackup, for storage policy [StoragePolciy_Filesystem] copy [_Auxcopy] MediaAgent [media Agent] MediaAgent Backup Job [202]. Unable to setup the copy pipeline. Please check connectivity between Source.CV Version: 11:28:44Hyperscale node act as media servers

Hi I was wondering how we disable Authentication for Agent InstallationIt shows as greyed out in commcell, I am aware this feature offers extra protection I would just like to disable it whilst we install multiple servers. 

I’m going through a design process for HyperScale X Reference Architecture, and have found the page in documentation for the HyperScale Input Validator:https://documentation.commvault.com/2023/expert/137367_hyperscale_input_validator.htmlThis mentions to download the tool from the Commvault Store on the following link: https://cloud.commvault.com/webconsole/softwarestore/#!/150/720However, I can’t find the tool in the store even by searching.  Is it possible that this tool can be re-published?

Hi,I need to use the command QOperation.exe and others that are on the Commvault server under \ContentStore\Base .How do I make them available on my remote server ?Thanks for the help,br

Hi Everyone, Hope doing good !! I would like to download a trail version of an commvault which is 30 days, for one of my site i went through the link below and unable to see the option of download free trail.https://www.commvault.com/trials/ can some help me to download a trail version please.

Is there any uninstaller or cleanup tool available for commvault windows clients.Many times, it is impossible to clean the traces which creates a lot of problems.

We have a customer that is asking about backing up NetIQ eDirectory, and if it is supported by Commvault. It seems as though it is, leveraging the OES File System Agent: https://documentation.commvault.com/2022e/expert/19892_backup_oes_file_system_idataagent.html Can you confirm this is the case? Also, the customer is asking if there is any documentation that explicitly describes support for NetIQ eDirectory, and on how to specifically configure backups and restores for it. We cannot seem to find any documentation on this. Would you be able to provide any info? Thanks!

Can we spin up Commvault components on bare metal instances in hyperscalers.Any documentation link or references would helpLeena   

HiWe use disk caching feature for our SQL and SAP Hana log backups. As destination we have a Hyperscale X cluster. Now I’m not sure what happens when I want to perform maintenance for a node or if one goes offline. Does anyone have experience with this?Thank you

We need to upgrade the SQL version on the webserver not sure on the steps to do so. 

Decided last minute that I wanted my last cluster of hyperscales on another comcell. Quickest way without formatting , re-deploy etc?

Hi,Please guide how can we change commcell ID without migrating anything on the same commcell console. Thanks.

Does the commvault backup account need to be a domain administrator or a local administrator? or can we give a different lower permissions  

We would like to configure Commvault backup on IBM power systems which runs on AIX with SAP, DB2 and other application types hosted. The requirement is to run backups over SAN. Please share some thoughts or documentation in achieving this. My Current Understanding :Zone the luns associated to the IBM power systems to Commvault MA\Proxy Once they are zones , during backup configuration  Choose the SAN transport mode for backup or will it automatically choose to run on SAN transport mode when Auto is set for backup. 

Hi guys,I have a customer that is asking me to change the two parameters described in the image (IP address) to the hostname of the server with CommServe role, is this possible?  

Hello Community, as @Onno van den Berg  mentioned in our slack channel, the command center and the webconsole looks very old / strange as you can see on the screenshots - the version is PLFR 2023 / MR23did another community persons see the same and think also the same ?   

I have used NetBackup for 10+ years.   Our organization is now pushing us to use CommVault for any new growth.  Has anyone out there come up with a “CommVault for NetBackup Administrators” document?  I have had zero exposure to CommVault until now.

Good Day everyone,we’re operating a remote location with a Windows-Server as a network-Gateway between Clients that have no connectivity to CS and Commserver. (Not the OVA)All Clients (Windows Servers) are installed decoupled with just the Windows Core Agent.Remote Customers clicked a powershell on 50 different Servers that were installed like this: & C:\temp\CVtemp\Setup.exe /silent /installand they registered also via the script:$name = (hostname).tolower()& 'C:\Program Files\Commvault\ContentStore\Base\SIMCallWrapper.exe' -optype 1000 -cshost CSFQDN -clientname $name -Connectioninfo PROXYFQDN:8403 -user 'clientregister' -password 'PASSWORD' -ClientGroup 'REMOTELOCATION_22'Then the Fileagent was pushed automatically seconds after register (never seen this before as well) via commcell console...Out of the blue the whole registration stopped working and I see this in the simmcallwrapper log on th

Hi, as we are getting more Linux VM on our Nutanix AHV Environment, we just now deployed the Commvault FREL for AHV (Version 11.24).The deplyoment and the registration wasn’t to difficult and we got it up and running.But we still can’t browse a Linux VM, everytime we try to access the VM, we get the following error message: “"Browse failed due to error while mounting virtual machine: Failed to retrieve VM information from Index Cache."”We checked the connection between FREL, VSA and MediaAgent and they can communicate without any problemsThe Brwose.log on the MediaAgent is showing this error: 21368 1c74  10/18 11:06:41 ### BrowseRequestHandler::processBrowseRequest() - START - browse request with worker id [5722]21368 1c74  10/18 11:06:41 ### RESTOREIDX browse accessing index 'E:\CV_IndexCache\CV_Index\2\778\1666037071'21368 1c74  10/18 11:06:41 ### RESTORE restore: all components indices required are

Hi all I wanted to get some opinions on the links visible to the general internet user.I’m getting a few customers asking for access to the Expert links. My understanding (correct me if I’m wrong) is that it’s for Commvault Partners and Vendors only?If this is the case, could the Expert link be removed from a general user’s view as it’s an awkward to conversation to have where a customer feels they should have access it? When a partner signs in, they’d see the full documentation suite.What are the thoughts on this?Regards,Mauro

Hi All.I download the last package - a trial version - for evaluate the Commvault performance.When I did try to install the package, arrive at one point when the installation process request me to insert the ‘sa’ password.I created one Windows server (2019 standard version) ad hoc for this test. After the installation of the Operative System how first product I did install Commvault.On this server don’t exist other additional middleware program.When I arrive at the moment that the installation program request me to insert the “sa” password I did try to insert different options without success.Actually I can’t continue with the installation program.I did try to looking for other possibilities for set the password of SQL Server, without success too.I would like to know how can I make for fix this problem for finish the process installation.THanks in advance.Best RegardsRicardo