Self-Hosted Q&A

Hello,Where can I find the schedules used in my commcell in Command Center? //Henke

Hello, I've noticed that in several situations, when somethings is done through the Commcell console, there is lag until that reflects in the Command Center pane.Why?Is there a way to speed up this and have the information in Command center refreshed?Example: delete a few jobs from SP. Command center disk lib usage does not reflect the change in disk usage. Commcell does. Regards,Pedro

Hi,I am unable to backup DDB because of VSS error.The ddb is located on d: . From the OS I can do manual snapshot using ‘vssadmin create shadow /for=d:I’ve already tried with additional setting ‘nUseVSSSoftwareProvider’.Regards,Lukasz

helloin my enviroment we have many share with more than 10 milions files and directory to backup.It is normal that in the access nodes the ifind process can consume more than 20 GB of ram ?There is indication about the relation between number of directories and files and memory usage of ifind ?thanks in advance

Hello, Every time I run a Maintenance Failover, I receive the "CommServe Time Shift Detected !" alert. Detected a change in the system time, it is now forwarded by 30 days 22 hours 32 minutes 10 seconds. But there's no time shift between the active and standby Commserve servers… Regards,Pedro

Hello ; I have 2 Mysql Cluster running on the same version “8.0.20” and check configuration have been applied to both clusters and everything is fine. Check readiness is ok for both clusters. Also, FS backups for both clusters were fine, and FS our of place restore between both clusters. The issue in restoring the DB from one cluster to the second one is that the restore is starting and there has been no progress on both DBs cluster and everything is fine and check readiness is ok for both also FS Backup for both clusters were fine, also FS our of place restore between both cluster , the issue in restoring DB from one cluster to the second one, the restore starting and no progress on the job since job started and no data moved but the DB created on Mysql end but there is no progress from commcell side and job last time update was the same as the time of start job ?Commv. version 11.30.48.

Hello! Is it possible to automate the deployment of commserve with ansible? I would love to be able to bypass the menu prompts with variables when using ./cvpkgadd on linux.Thanks.

What does the option Reconfigure mean?  

Hello community,Im trying to understand and is not clear to me, what the advantages to use WORM copy in a Storage Mode on Disk Libraries, over a “simple” WORM Copy just on Storage Library.Please for your thoughts. 

Hi All,i’m using Commvault from several year. I‘m used to work with the Commcell Console but the command center become very useful and simple for commcell administration.for new customers (not on hyperscaleX) i would like to only make them use the command center because it’s easier to use than Commcell console and also ,comparing to other product, the commvault “complexity” should not be an argument anymore.in the command center some advanced configurations seems to be missing.how to configure a media agent gristore in the command center ?thanks in advanceChristophe

Since a few months we have the problem that the archiving function does not work anymore. Files that were previously stubbed without any problems are suddenly no longer stubbed. Also files that had a recall are not stubbed again. In the logs it says "Reason: [Skipping as file has recall on data access or open attribute ON]". Files are for example jpg and bak. We are already in contact with the support but they don't get any further.

We’d like to use Auto recovery for Azure VM, replicate Azure VM from region 1  to region 2, may I know how it workes? Create Azure VM snapshot then replicate to remote site? or streaming backup and replicate to remote site.

Hi, When I fully backup an instance using the XtraBackup utility, the tables are locked and the DB cannot be accessed.How can I fix it?   ​​​​​​ 

Hi all,I’m about to renew my license and intend to increase it for the first time.I’d be happy if anyone can help with questions or direct me to a thread where it was already answered. Have VM Socket licensing that I understand is deprecated and at some point will be turned to 10 VM pack license although it’s perpetual license. Is that true? when will existing license will be turned to VM packs? I heard around 2025 If socket license turns to VM packs, what is the ratio I should expect will remain? for example, one perpetual socket license turns to X VM packs? if so, how many? I have 2 SKU almost the same. can someone explain the difference?Commvault Complete Backup & Recovery for Endpoints, Per User    CV-BR-EPCommvault Complete Backup & Recovery - Per Front-End TB    CV-BR-FT and:Commvault Complete Backup & Recovery for Endpoints, Per User    CV-BKRC-EP-11Commvault C

I am planning on implementing 2FA (probably with Microsoft Authenticator) on my Commserve (not Metallic).  Has anyone done this and are there any “gotcha’s” I need to be aware of.  I would only want 2FA for domain users not my local commvault admin account. Thanks

Hi,we would like to have an environment consisting of one Active CS host in the production site and one Standby CS host in a DR Site. Also we would like to enable automatic failover. And CS host will act as proxy for the client. Commvault documentation, at least for me, is not clear about all the ports that we need to open.Could you please help me find out?I understood that ports 8405 and 8408 and also 8090, 8091, 8097 for HAC needs to be open between the two CS, both direction.But I’m not sure which ports I need to open from the clients to both proxy CS.In the documentation it says “If the SQL clients are used as the proxy, verify that all the clients in the CommCell environment can communicate with the port and hostname of the SQL clients in both the active host and the passive CommServe hosts.” 

Some Background - I’ve worked off and on with Commvault over the past several years and we currently are migrating data from a cloud-vendor back to on prem.  The question I have is about a behavior I’ve never noticed before, but is probably from a lack of experience staring this closely at jobs as they run rather than something going wrong.  I just want to understand it.The AUX copy that is currently running has 2 streams remaining.  Last Friday 11/22, those two streams showing the following information:STREAM 1:Data to be Copied - 4.06 TBData Copied - 263.63 GBSTREAM 2:Data to be Copied - 926.14 GBData Copied - 221.9 GBThen this morning I log in to check up on the job and those same streams now show this:STREAM 1:Data to be Copied - 3.43 TBData Copied - 575.65 GBSTREAM 2:Data to be Copied - 842.33 GBData Copied - 298.26 GBOver the past week as I’ve bee

Hello,When retiering a Windows cluster that is backedup with commvault cluster client. Is it just to retiere the nodes or is there anything additional that is needed? BRHenke

Hi Community,I can’t find anything therefore in the commvault documentation or somewere else.Does Commvault support the Oracle Easy Connect Naming Method?https://docs.oracle.com/en/database/oracle/oracle-database/18/ntcli/specifying-a-connection-by-using-the-easy-connect-naming-method.html#GUID-1035ABB3-5ADE-4697-A5F8-28F9F79A7504Thank you for answers.Tobi

Hi, Like my name state, I’m quite a beginner so please bear with me.I’m writing this after finding a similar post answered more than a year ago that didn’t quite answer my own question.https://community.commvault.com/self-hosted-q-a-2/average-throughput-information-read-write-network-ddb-lookup-meaning-2854 I have this job that backup a SMB File share running on my media agent. The file share contains RDS Profiles and HomeDirectory so it contains millions of relatively small files.The job has been running for 3 days and it’s ETA is at least 7 days.The Job details / Progress tab / Load portion says : Read 98% Write 0.07% Network 0.47% DDB Lookup 1.30% with a current throughput of 0.001 GB/hr. I have no idea where it got the Average Throughput from b

Does Commvault backup the nfs mount path in the Vm while backup...? do we need to add any additional settings..?  if the backup is failed due to Error “ scasi-0-nfs share is not accessible”. how would we troubleshoot it. what are the basic steps to check first? 

So… this is probably a stupid question but…I’m a long time CommVault client and I’m slowly switching from the java GUI to the Command Center.  This week we installed a new AD server so I went into CC, created a backup plan, and installed the CV AD client on the new server.  Now I want to run a full backup but… there doesn’t seem to be any way to do that.  When I go to Protect > Active Directory, I see the new server but there’s no option in the Action menu to run a backup.  Am I missing something? 

Do we have to enable the worm copy from Commvault side to have the backups stored on the Azure immutable containers with Deduplication that will be sealed in a set of intervals?

Hi!  According :  https://documentation.commvault.com/2023e/expert/22355_configuring_sap_hana_system_replication.html “The order must be the primary node and the secondary nodes.”  How to change node order from webconsole? I can select nodes but not set up the order :  From java console node order can be switched using arrows :    Thanks. 

hello,         I am presented with the need to install FREL on an existing VM with the operating system already in place, a task I haven't tackled previously. Admittedly, my proficiency in Linux is currently a work in progress. Here's my understanding so far; however, I humbly seek your guidance to navigate through this process more effectively. first we install MA and VSA on Read only mode.Ensure that RPC services are running (rpcinfo -p / Systemctl status rpcbind).from point one where what exactly need to be installed filesystem ida…?(if yes should i install it read only) point 4 will i get those options on Linux in that path…??  point 6. is that script preconfigured….?