Self-Hosted Q&A

Recently I have noticed that a number of our Postgress backups have their log file backups writing to a different Storage Policy from the data backups. If I change the log file backups to the same Storage Policy as the Data backups will this cause any problems.

Ease during SP update

Hello, I need to replace expired CA certificaat for the webserver. I found this inturction. But this one is to create new CA and not replacing  https://documentation.commvault.com/2022e/expert/50497_creating_ca_signed_certificate_for_tomcat_server.html So Anyone know how to generate new CA and import to te Tomcat? 

Need to Rename Client Hostname in Commserve console in bulk, around 1500 clients

We have a customer with a number of Oracle RAC instances. The backups are configured to a plan to run at 20:00 every night with Archive logs to run hourly.What we’ve noticed is that when the DB schedule starts, the Archive logs do at the same time. One of the two jobs on the same DB (DB backup/Archive log) will go into a waiting state. When one job finishes, the ‘waiting’ job won’t initiate. You need to suspend and resume it. It seems that something in that process (RMAN?) doesn’t seem to automatically initialise.There are a few things I’ve configured which have helped, but not totally solved the issue.I’ve enabled the option to ‘queue jobs if other conflicting jobs are active’ in the client’s Job Configuration tab.Is there anything else I can set to allow the jobs to not get stuck in this state and if they do, to auto restart?Thanks,Mauro

Hi colleaguesFor a server placed on VMware, I use snapshots with "File system and application consistent" enabled for backup. On this same server is installed MS SQL Server, and also iDataAgen Commvault (iDataAgent) for SQL backup.During VMware snapshot backup for this server, SQL Server reports to me that at the indicated moment of snapshot execution, 5 seconds later, an additional (in addition to the scheduler for MSSQL for iDataAgent) full database backup is run, which are is not included in scheduler for iDataAgent.I checked it and this full SQL backup coincides with the snapshot backup called from a separate scheduler with the options set as above. From the SQL side, it can be seen that the Commvault-syndicated backup for the SQL backup is called on the ‘Commvaut Galaxy Backup” user, and the full backup one connected to the snapshot, is executed on the “NT AUTHORITY/SYSTEM” user.Does anyone know why this is happening, and how to disable the exe

Hello team,a general question: do we have support for mainframes rehosted on Microfocus emulators with AWS Managed Mainframe Instances (M2) with DB2 LUW (on EC2 IaaS) as the database?

We are considering how best to use the Network Proxy Appliance described in BOL https://documentation.commvault.com/v11/essential/102386_commvault_network_proxy_appliance.html You download a OVA from the store, deploy it, and set up a group, etc…  I understand all the logistics of setting it up.  What I don’t fully understand is why I would do this.   The Commvault Network Proxy Appliance enables communication between a backup network that contains Commvault resources such as the CommServe system and MediaAgents, and one or more isolated networks that include resources that are protected by Commvault. My backup systems (CS & MA) are in a network that is used by other things/systems.  Maybe I should move it to it’s own network to better protect it from attacks.  I am not sure

Hi Commvault Community, Hope everyone is doing well. I had some questions regarding Commvault support for some Virtualization features, the documentation wasn’t helpful for me, unfortunately. Does Commvault support “Continuous Data Protection” mode on virtualization platforms ? If so, which vendors it supports. Does Commvault support instant recovery and power on restore (The VM is power on through backup jobs history and in the background, the VM is being restored).Please to share with me links to the documentation if there is any, your guidance is much appreciated. Regards.

Need to remove Client license for multiple systems for Window File System--- We are tried below link, which provided by Commvault, but here releasing license only 1 client.https://documentation.commvault.com/2022e/expert/4864_releasing_license_deconfiguring_on_client_using_command_line_interface_01.html 

Hello,We are missing something. Running a simple full backup from RMAN command line, it kick a "(command line)" sublient job in the job controller. Ok so far…But the job once it completes, I cannot see it from the commcell console job history. What else should be customized to have it correctly registered in the commserve DB?Regards,Pedro

If I change/modify current retention rules, what happen to the retention for the old jobs? is it stays the same or will be replaced by the new expiration dates?

Log4J vulnerability Commvault based on Nessus scan finding.Unsupported file version:D:\Program Files\Commvault\ContentStore\WebConsole\WEB-INF\lib\log4j-over-slf4j-1.7.32.jar We have updated Commvault version to 11.28.68 and other unsupported files were updated/deleted but not this one. How can it be updated to newer/supported version?

We have a physical windows server 2012. we have to migrate from existing boot (C:\) disk to new disk. Please suggest which method is more feasible.1) 1-touch restore2) Install fresh windows 2012 in new disk, install Commvault agent and restore C:\ and systemstate from Commvault.Can someone help on this please?

Hi,I have an AWS Aurora PostgreSQL v13.7 instance with many Databases, I can only run backup at max 3 streams (i.e. 3 DBs at a time) irrespective of the subclient/Storage Policy/etc. number of streams settings. Is it a Commvault or AWS/postgres limit? Is it possible to increase it?Thanks

I am curious on who is running Commvault with a Linux Commserver. If you are what version Commvault are you running and how often are you having to upgrade/update?Thank you

Hello,I need to understand following for customer requirement of backing up their Virtual Machines running on VMware Esxi  on-premise datacenter, on to the AWS S3 storage:Does Commvault Backup and Recovery support backup of VM snapshots / images directly on S3?. If yes, Does it compress backup data before sending it to S3?. If not, than is there an option like AWS EBS or only file system level backup supported?. What is the normal compression ratio one can estimate upon enabling the compression?.Appreciate your help.RegardsPranav

Good morning, I have a client that is requesting a “Certificate of Data Destruction.” Is there any such thing within Commvault or something similar?

Hello all, I have seen that Salesforce can be used to run restorative tests in a sandbox. Since Salesforce is outside the Commvault world. So an external provider. I would be interested if there is also an integrated variant to perform a restore into a sandbox. RegardsThomas

Install fails and retried numerous time.  The error in the logs ‘D:\Program Files\Commvault\ContentStore\Log Files\UpdateInfo.log’ is: ……...1304 5456 02/22 10:08:29 ###      Error: Failed to unzip G:\CV11.20 Extracted\Windows\BinaryPayload\LooseUpdates\CU40\BinaryPayload\tessdata.see to D:\Program Files\Commvault\ContentStore\\Temp\ExtractInstall_1304_1128. Error = -11304 5456 02/22 10:08:29 ###      Failed to unzip the binary archive file G:\CV11.20 Extracted\Windows\BinaryPayload\LooseUpdates\CU40\BinaryPayload\tessdata.see into D:\Program Files\Commvault\ContentStore\\Temp\ExtractInstall_1304_1128. Please make sure that update is not corrupt and enough space is available in the operating system temporary directory.1304 5456 02/22 10:08:29 ###      UpdateFilesAndRegistry failed. Error [Failed to unzip the binary archive file G:\CV11.20 Extracted\Windows\BinaryPayload\LooseUpdates\CU40\BinaryPayload\tessdata.see into D:\Program Files\Commvault\Conte

I have noticed any time I change the subclient of a VM I am backing up via VSA, the last backup on the old subclient gains the yearly extended retention. Is there any way I can prevent this in the future, and is there any way I can bulk resolve this for all the previous VM backups that have this problem

When running Auxcopies I can watch a job over a sustained period and the streams will gradually decrease. If however I kill the job and resubmit I can see double the amount of streams in the job. Can someone please explain how new streams are added to Auxcopy Jobs, and is there benefit in killing some long running jobs and restarting them.

Greetings! So we’re needing to boot the 1-touch ISO such that it sees a Cisco VIC using Fiber.  I’ve injected the network drivers for Server 2016/19/22 into the boot.wim of a 11.24 WinPE 5.1 1-Touch recovery image, but no avail - the fiber nics aren’t seen.  I’ll move to the Win10 disk and try that - but has anyone else had any luck seeing the VICs in Cisco UCS? Best wishes! Mike

Greetings! So, the instructions at:https://documentation.commvault.com/11.24/expert/60435_adding_windows_drivers_for_nic_and_mass_storage_devices.html… state how to add drivers to a WinPE5 disk, which is only windows 8 compatible.  We’re obviously working mostly with servers and (at least in my case), there are no Windows 8 drivers available.  I’ve seen another note where the PE10 drivers uses Windows 2019 (it’s on the 1-touch download page in the store).  However, when trying to add those drivers, the only way I can seen to find is off a system with the filesystem agent installed and apparently only works with the PE5 disk as such:

Should we migrate all Windows Media Agents to Linux Media agent? is there any technical dependency in migrating all Media Agents to Linux Media Agents?What are the Pros and Cons of using only Linux Media Agents?