Commvault Cloud Topics

hello,         I am presented with the need to install FREL on an existing VM with the operating system already in place, a task I haven't tackled previously. Admittedly, my proficiency in Linux is currently a work in progress. Here's my understanding so far; however, I humbly seek your guidance to navigate through this process more effectively. first we install MA and VSA on Read only mode.Ensure that RPC services are running (rpcinfo -p / Systemctl status rpcbind).from point one where what exactly need to be installed filesystem ida…?(if yes should i install it read only) point 4 will i get those options on Linux in that path…??  point 6. is that script preconfigured….?

Hi,May I know if there is a reference link on how to setup the following media agent configuration below? I tried to check on their site but seems that part is not availableActive-Standby Media Agent setup Acvtive-Active Media Agent setup

Configuring Cassandra client in our environment and the Engineers want to create a Service Account for CV backups with Cassandra.  However couldn’t find a doc on minimal permissions needed for backups and restore, anyone know if one exists?

I’d like use Auto Recovery for Azure VM, only find article to introduce how to configure it. could anyone guide how it works?create snapshot → backup copy to local cloud library → AUX. to DR site cloud library→ restore as new disk?

We are planning to upgrade to 11.32 version for our Unix media agent server(physical)Kindly help us to know about compatibility  with below details   Model:                  "ia64 hp Integrity BL860c i4"   Machine serial number:  SGH413E1M5    OS:HP-UX B.11.31    Platform:ia64  

Good morning guys!Doubts best practices for removing a VM from the backup routine.Would it just be disabling it in Activity control or using retire?

Hello,Currently working on a hardware refresh. Old server is CV 11.16. New server will be CV 2023e. Took a DR backup of the old server and tried to restore it on the new server using the Recovery Assistant but i’m getting error during the “Check and Upgrade database as needed”.CSRecoveryAssistant.log shows:21212 5     11/23 13:54:11 ### ### ### - Upgrading database commserv21212 5     11/23 13:54:11 ### ### ### - Launching DatabaseUpgrade.exe -phasename All -instance Instance001 -productname CommServer -oemId 1 -DBUpgradeDir "C:\Program Files\Commvault\ContentStore\Base\DBUpgrade" -DBBackupDir "C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults" -log "C:\Program Files\Commvault\ContentStore\Log Files" 21212 5     11/23 13:54:11 ### ### ### - Executing process: [DatabaseUpgrade.exe]21212 5     11/23 14:06:19 ### ### ### - Error: Execution of process [DatabaseUpgrade.exe] exited with code [2]21212 5     11/23 14:06:19 ### ### ###

Hello,We have a couple of servers which utilize RDM disks in VMWAre. These servers can’t have snapshots taken (as per errors in CV) because of these disks, even with disk filters applied.These servers are SQL servers, we need to protect the SQL data via the agent as per standard. We also need to protect the OS & D drive for ease of restoring these VMs. Based on the fact we can’t take snapshots, I need to protect the VM via the file server agent too.I attempted to install the file server agents over the SQL agents but it removed the SQL agent and put the file server agent in place instead.Is there a ways to leverage SQL & File Server agents at the same time?Thanks in advance

We have restored a few.mdb and other log files from the system state backup. The files have been restored, but a number has been added to each file. Please refer to the PFA snapshot for reference.   

is HP Unix HP-UX B.11.31 OS is support Commvault version 11.28.83 ?. Kindly guide

Hello, Over the last few months, we have adapted the Command Center so that our customers can now set up and carry out backups independently. Agent is offered via the Download Center. Installation and assignment to the corresponding company is carried out via the AuthCode. It all works so far. Only if the customer wants to create a user for backing up a database, for example, do we receive the following message:Failed to verify user [eos\SVC_IMVPMS5J_SQL_RW] for instance [imvpms5j]. Verify that services are online and with the correct user name and password.If I then enter the same data via the console as an admin, it will be saved and the backup can be carried out.Has anyone had these problems or is it possible that the permissions are not yet correct? Who might have a little more experience in this area and could help me here?RegardsThomas

Hello everyone,there is some way to get a list of all jobs that are protected by specific Index Job in a Storage Policy?I have several tapes that are not being exported.Cross-checking the data between Index Backup Retention report and Forecast Report these taped are not being released because of an index job that is protecting backup jobs.The problem is that I cannot find in the history of whole storage policy the jobs indicated as protected. Thanks and regard

Hi, When performing a NAS (LFS) restore of an NFS mounted on a Linux system, files owned by root are restored with owner nobody. Any suggestion.

hi guysi want to enable the “Managed Disk Space for Disk Library greyed out” via policy copybut the option his greyed out , even if I'm trying to change or edit the rest of the option i cannot enable it. any suggestion what we can do? thanks

environment is running at 11.32.23 version and we are in the process of refreshing the environment. We have 1 old media agent running backups to Network storage. we have added a new media server to environment, configured new mount paths to the same storage in Grid configuration. Backups and restores from and to this storage is working fine. We have a DR setup with the same configuration. When we are trying to run a AUX copy from the new media agent in DC to DR storage, the AUX copies are failing with this error. I am attaching the log and screen shot for referenceany urgent help will be appreciated. Going to support is taking a long time to get an answer. we are waiting for 4 days for an answer for an another issue 

I am looking for a command wherein i can just give VM Name and delete that VM from Subclient which has many VMs in it. Is there a command or an XML using which this can be achieved. Need to use it for decommission process.

I have some questions:I am currently using 3 CommCell in my system. Suppose I copy backup files from HPE StoreOnce A (Data Center) to HPE StoreOnce B (Data Center) through Storage Policy. The question is, if the entire system at the Data Center encounters a failure, how can I restore the files and VMs that have been backed up from HPE StoreOnce B. If the CommServe is located in the Data Center, can I use a different CommServe at the Disaster Recovery (DR) site for the restoration process? Please kindly send me instructions for registering a new customer. Is this registration possible before I have the license file

Hello,Just wondering if there was a specific way to control who (via a creation of a role potentially?) has access to administer and manage certain backup workloads from other backup workloads? Trying to work out how one would specifically segment this access and functionality. E.g. Database Admin only has access to be able to Managed backups and restore SQL Database backups.Kind thanksMark

Hello community!I want to monitor my commvault environment with Grafana.There are some products which contain built-in exporters for prometheus(for example: RedHat ceph), and you can enable this exporter.Does anyone know if commvault has this kind of feature?* I know I can use the API but I'm asking about this specific feature.Thank you!😊

I’m looking to migrate to new Server Hardware for one of my Media Agents and looking for best approach and minimal downtime.Was thinking I could setup the new hardware with the media agent role/software and start to move mount paths to the new server.  Once all mount paths have been moved to the new MA I can then update my storage policies to point to the new MA.  Is there anything else I need to look out for or would need to do?Any advice or knowledge on this would be great.Thanks 

Hello, we use cv11.28.83I have the following question: I have activated the option “Index files after backup” on a vm group in a vcenter client. After the backup was finished a file indexing job is started. I must determine the status of the job. (completed, completed with errors or failed .... )  My question, is a report available on commcell console or webconsole which can show me the status of the finished “File Indexing” Jobs?  regards Roland   

I have a VSA subclient that has a Group defined for the proxies but when I watch the jobs it appears that only the first proxy in the group is being used. Several other subclients with different proxy groups appear to be exhibiting the same behaviour.This wouldn’t be so bad except that I ran into a problem where the first proxy in the group could not communicate but the backup kept trying to use that proxy instead of attemempting the job with another proxy in the group.

Hi all,I have my current MA which has iSCI QNAP storage disks. I want to move all data to a new MA and start using this one.How is suposed to do this about storage disks? I just want to disconnect iscsi from old and connect to the new one but I dont know how to do it at Commvault.Do I must use “share mountpath” or “move mountpath”? (no need to copy data, just present the disks at the new MA and start using it)Im a bit confused about that. Im using Comvault 11.28Thanks in advanceJoan 

Hello everyone,I’ve to protect a two node SAP HANA database.The floating IP is managed by pacemaker cluster framework.After install the SAP HANA agent on both servers, have I to configure a Unix cluster client and use the host cluster name, referring to the VIP, into the SAP HANA pseudo-client instance host details? Thanks and regards 

Hi, I backup Databases hosted on a Microsoft CLuster I created the Microsoft pseudo client and add a SQL instance on it. I also backup each Microsoft node through the filesystem agent.I have enabled System state on each node.The default subclient backup only the C and local drives.I created another subclient on each node, but I can specify the disks presented by storage only on the active node. What is the correct way to backup the remote disks present on the Active node.Those disks are presented by a Storage and have their letters R,S,TIf a failover occurs, those disk are owned by the remaining node.  I tried to add a subclient at FIle System agent on the cluster it self, but it backups only the quorum disk and it gaves an error message. Thanks for your help !