Commvault Cloud Topics

We have client Machine with OS Windows 10, OS is configured on RAID 1 with two disks, now We are trying to do Bare Metal Recovery of system, is it possible to dp BMR on RAID configured machines.

Hello Team, I have an requirement to add around 300+ mailboxes to Exch archive using command center and run.so trying to understand how can it be done in bulk because adding it one by one will a task for us.Request your suggestions...  

What is difference between secondary blocks and unique blocks in DDB

We observe that DDB Lookup raised upto ~70 % and consuming almost 15+Hours for ~6TB Data during incremental backupOur server plan includes 1 Full back up in every 14 days and incremental every day. We have 79 VMs producing ~85 GB Data per VM on daily run.

Hello,I have a question regarding secondary aux copy to tape.We have a storage policy where primary storage on disk with deduplication is on Media Agent 1. We have an Aux Copy to Tape, the tape library is on Media Agent 2. Where is the primary storage data rehydrated and stored before getting sent to the secondary copy?I guess I am looking how the data flows the from primary to the aux tape copy. Thanks in advance,Lance

Hi, I have a query about MediaExplorer usage for disk.We are sending the CSDB backups to Disk library(we dont have tapes).We regularly run reports for CSDB backup jobs. In case of disaster we will be having only JobID.The articles mentions to select volumeID where the CSDB job is writes.What report will collect the info about volume where the DR backup has written?Media Prediction report seems only applicable to tapes.Media Prediction Report - Overview and CommCell Configuration Report - Overview. https://documentation.commvault.com/2023e/expert/cataloging_media_using_media_explorer.html For a Disk Volume: Select the Disk option Browse to or type the drive path for the disk volume path. (For example, F:\, if F is the drive letter that holds the disk volume.) Optional: To add multiple mount paths, click Add Mount Paths. Directly beneath CV_magnetic folder, select the volume folder (V_nnn) in which the archive files reside, and click OK to continue.  

Hi,I can no longer restore a backup.Now clicking on Restore opens a blank page.The backup is hosted on server m.102I need your help.ThanksCarmine   

Hello Team i want to know if this is a normal process when i use Intellisnap restore with NetApp a new IGROUP created by Commvault and not getting deleted after the restore was completed this is a normal behavior ?  there is an option to automatically delete the netapp igroup once the restore was completed? 

I have a media server that has poor performance and was reading about using IOmeter to troubleshoot.  It states to convert the disk to MBR if using GPT.  I am wondering if GPT could be the reason for poor performance or if needing MBR is just an IOmeter limitation.Thanks.

So.. we have times when one of our customers would like to see a comprehensive display of what is being done and when on their servers, without the “lingo” thrown in.  Specifically, we’d love to see something like:ClientHostname Subclient What is backed up (in some form.. VM, FileSystem - what folders ) Where it’s backed up (from storage policy information) The schedule for when it’s backed up (from schedule policies) All backup jobs, including in the storage policy copies #1.1.1 will likely be a repeated column header with 1.1.2,3,4 repeated for each subclient.  Is there such a thing existing?  I’ve searched near and far but found nothing.  Also.. is there a data dictionary that can help with finding information with the datasets?  Or even reporting straight from SQL Server?  Finding the information in Management Studio seems tough.  I’ve actually copied it to SQL Server Express just to play with it w/o blowing up my whole installation. Thank you for any help!

Hi guys, Is there a way to remove the welcome banner below so its just a blank screen.  

Hi Team,So I’ve been limping along with a dirty-flag on the drive hosting my DDB.This actually occurred due to a CrowdStrike BSOD a few weeks back, but recovering data was more important than clearing the CHKDSK.However, we obviously cannot limp along forever.I am assuming the worst here, and that when we finally allow CHKDSK to repair the volume it will corrupt my DDB.  It usually does, and I have seen this before.So I suppose the question is, do I just roll with it, or is there something else I can do to minimize the impact of a potential DDB Recovery? Thanks

Hi I am trying to download trial software for Vmware backup but this looks like rocket science I am suspecting that this may be some kind of secret company so I told my boss that we shouldnt touch this and continue with veeam Can somebody confirm that this is maybe company that deals only with government because for any solutions I was able to download trial software but this looks like it is imposible

When excluding Dynamics 365 content from backup, it needs to be assigned to a Dynamics 365 Plan - I am interested in understanding why. Can someone please offer an explanation? That step seems to have been omitted from the documentation.

Hello all, we just installed our new LTO9 tapes library. We tried to make a Tape to Tape Copy from LTO6 (old library) to LTO9 (new library) but after the copy, the new LTO9 tape is marked as full with only 2,36TB of data. Is there a possibility to copy some LTO6 to one LTO9 ?  

Hello community,We are looking for a 2nd copy of our Azure workloads.According to this approach you can archive that via a GRS blob storage intend of auxiliary copy. https://documentation.commvault.com/11.20/configuring_replication_for_cloud_storage.htmlSo, let’s assume that we have MA1, primary backup server for Azure workloads in Availability Zone 1, with a GRS blob storage as primary cloud storage and a MA2 in Availability Zone 2 (for 2nd copy also with same GRS blob storage).In this scenario, how we will maintain the DDB to MA2 ? Or this approach is only for restore operations (in case of incident MA1)?Please for your feedback,Nikos

My colleague is using Commvault API in python to automate restores We would like to know how can we use the API to switch off one backup policy and to enable new or another one? And how to run a full backup after switching over backup policy?Alternatively how in a given policy delete and add a new instance for backups?Unfortunately, the following documentation is not detailed enough to achieve that? https://api.commvault.com/docs/SP32/api/cv/ScheduleandSchedulePolicyOperations/add-agent-to-schedule-policy/Thank you,

we initiated a support ticket with commvault about metallic which is now commvault cloud and it is related to oracle restoration which is now more than 2 weeks for an urgent restoration and no solution was provided till this moment. When starting a job restoration related to oracle the screen hangs for some time as if it is loading something and after long time it vanishes and does not post any job id in the background. We have been pushing the support team to solve it for quite some time but no proper feedback.   

Hi All, Recently we upgrade the CommServe from 11.24 to 11.32 and our monitoring team have advised about one of the server is not running  <CommSserve > Required service not running: Commvault Content Extractor (Instance001)<MediaAgent> Required service not running: Commvault Content Extractor (Instance001)When I am looked in Services of Windows or under CommVault process manager, I do not see any such services. Note :Upgrade went successful,  Backups/Admin jobs are running fine. I am just trying to verify or confirm before I say them not to monitor that servce.

Hello everyone,11 virtual machines (Win&Linux) located in the vCenter were previously backed up as VMs. This has now been changed to FS backup, the old subclients have been deleted. Since then, OI licences have been assigned to the virtual machines.  All machines have the File System + Filesystem Core installed, some also have MSSQL Agent or Oracle.The VMS were discovered by the vCenter/VM backup before the agent was installed. They should therefore count as VMs.  This procedure has already been used for many machines, so far there have been no such problemsIs there a best practice on how to fix that behaviour?Regards,Marian

We originally purchased 83TB for File & Object Storage. We originally had 12 file servers on a plan that was “daily for 30, and monthly for 365 days”. We are currently decommissioning all file servers (5 so far) and have migrated to Object Storage with Azure Storage Accounts. This is duplicating our storage quota, and we have now exceeded our purchased 83TB’s by 141% with File & Object Storage sitting at 116.3TB. So, currently with the 5 serves that are offline, I have unassociated the plan, and set the Server to not back up, and retired the server. But this will hold the backups till the retention period of 365days is met, then the data will delete. We are also holding onto the SAN and the old servers encase we need to powerup and access a server in a worst-case scenario for the year. If I delete the server, then all the data in retention will be deleted as well. and we want to be able to restore anything if we come across a file problem. Is there a way to reduce or delete the

Hello Team. I’ve come across Windows media agents with internal data storage in a raid 5/6 stripe (single logical disk in Windows) wherein instead of formatting the disk as a volume and assigning a drive letter to point the library in CV to a mount is created for CV to write the data to the disk. When I questioned the person who did this, his response was that long ago he read in CV docs this was a best practice to follow for security/ransomware prevention purposes; to make it harder for a bad actor who gained access to the server to read files on the volume. I myself vaguely recall this may have been a recommendation in the v8/v9 days. Does anyone have any knowledge of this configuration as a ‘best practice’, any docs ? Any comments as to the effectiveness ?

Hi all,The limitation noted under Limitations of Linux CommServe Server (commvault.com) : So, is it saying that once you go this route of running the CS on Linux you’re stuck on that particular level of MSSQL forever, or, is it saying that we cannot patch SQL separately and Commvault will take care of security updates and such as part of normal Commvault updates?  The other question I have is the “Legacy Active Directory Single Sign-On” limitation on that same page - is this saying that SSO works for Azure or that with the RHEL CS SSO is a non-starter regardless?thanks

Hello Community,Lets discus about 2nd (auxiliary) copy in a Cloud Library.In case that need to have a 2nd (auxiliary) copy of on-prem Disk Library to a Cloud Provider (Azure), we have 2 options:Deploy a new MA to Azure, with its own DDB for these aux copies operations. Just configure the blob storage (also with new DDB) to an existing on-prem MA and start aux copies (without any additional MA deployment in Azure).Please for your feedback about these 2 approaches.With option 2, seems that you are going to save some cost from Azure MA VM, but what about optimization, performance and resource utilization?Please for your thoughts!Best regards,Nikos

Hello Commvault Community, After an environment crash, one of the services won't turn on. What is this service and how critical is it? No information in the documentation.  Regards,Michał