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Hi,When we want to do Guest files and folder restore for a RH8 EFI client, but we do not see much to restore. Can this have something do that the FREL for download is CentOS 7?With BIOS instead of EFI we do not encounter this problem.In other words do we need to create a RH8 Media agent and convert it to a FREL? With an outcome unknown. Or is there is a simple solution? ThanksDanny
Hello, On my windows MAs or CS, I have a Commvault DynCache service, that’s listed in the Processes tab of the Process Manager, but not in the Services tab. When I select to stop all CV services, this one is never stopped.I have tried to look for information regarding this service/executable, to know what it is used for, but can’t find any information in docs, and Google has also none.So where’s the best place -outside of CV support- to have information on CV binaries ? You guessed it : over there, so any details about this would be greatly appreciated.
Hi all, When creating a disk library on a media agent, I get the folllowing error message: Installation Directory lookup failed for given MediaAgent. Doesn’t matter if I select a local folder or a network location… We are running feature release 11.24… Anyone any idea where to look? Regards,Bart
SQL AON backup is configured and it is known that the DB backup runs via primary node and log backup runs based on the preference settings. It was running as expected. However, when the failover happens at DB side primary becomes secondary and vice versa. But the SQL Backup Master is still pointing to the same old primary node. How can we make the SQL backup master services to be rolled back to the new primary node.
GOODDAY FAMILY, PLS WHY IS MY EXCHANGE DATABASE NOt SHOWING AREA WERE TO ENABLE FOR BACKUP FOR THIS REASON AM UNABLE TO ENABLE FOR BACKUP WHILE OTHERS HAVE ENABLE BUTTON AND THEY ARE CURRENTLY RUNNING PLS HELP I GUESS THERE IS ISSUE I ALSO ATTACH PICTURE SHOWING THE ERROR .
We are currently having Commvault setup in Amazon. To our customers we are having a cascading Network proxy. Commvault is setting up a tunnel from the Network proxy in amazon to the network proxy at our customer site.I would like to know what kind of traffic is being used between the two network proxies? (tunnel)Is it save to send this traffic over the internet without VPN? Thanks in advance!
I’ve configured File Archiving for a customer on a Ntapp NAS device.Everything is working correctly during a recall operation on all files that have been archived, except *.pdf files. When you try recall you get the below error: You’ll click ‘OK’ and then try the recall a second time and it runs successfully and the file opens.Adobe Reader is the default PDF application on the user’s workstation. This is being noted on all user workstations.Any ideas on how to resolve this? Thanks.Mauro
Hey,I’m trying to backup a SQL server instance but I'm getting the following error when trying.Error Code: [19:1109]Description: Please check the log files for this job for more details.Source: XXXXXX, Process: JobManager -Also installed is a FS agent on the machinetobackup-credentials are correct,I’m able to connect from SSMS-I have similar/almost identical machine with the same setup and SQL server.working greatAlso checked the logs for this job and i’m getting the following5360 2124 09/23 08:58:45 181838 Service -> SYS RESUMED <- Automatically resumed5360 1538 09/23 08:58:50 181838 Scheduler Phase [4-Database Backup] (0,0) started on [machinetobackup] in  second(s) - SQLBackup.exe BACKUP -j 181838 -a 2:506 -t 1 -d agentmachine.domain*agentmachine*8400 -data -jt 181838:4:4:0:44604 -idxma agentmachine.domain*agentmachine*8400 5360 30dc 09/23 08:58:51 181838 Servant Reg [Control] received. Client [machinetobackup] plattype = 4. Token [181838:4:4:0:44604]5360
Greetings!Attempting to apply a feature update going from 11.23 to 11.24 however the install has failed during the upgrade. The Setup installer displays the error code: [Error: Failed to update Web Server(WebServer) with error code 0x80091007] - a few of web searches seem to indicate that a possible hash mismatch may cause this error code - I have verified the authenticode signature of the underlying .msi file as valid.I have reviewed the install.log file and have not found any other reported failures or errors.Any advice or tips on where to look next would be appreciated
Hi There.I am searching for technical resources on how we setup an air-gapped environment.The idea is to have an isolated HSX cluster that we air-gap from the production HSX cluster and used only for Aux Copies long retention.I checked the online documentation and the internet on how CV achieve this with no luck. I want to use a VM as a network gateway proxy with blackout window and network topology. I just didn't find how we can automatically shutdown and power up the VM to isolate the air-gapped environment.Searched for workflow but couldn’t find anything relevant.Anyone did this before and if so how was it done ?ThanksAbdel
Error Code: [10:10] Description: Shared memory and or semaphores have not been adequately set up as per the operational guidelines on the client machine.
Recently i have added new Mac OS (Big Sur) machine. Now getting:Error Code: [10:10]. Description: Shared memory and or semaphores have not been adequately set up as per the operational guidelines on the client machine.Kindly help if someone came across same kind off issue.Thanks
Error Code: [28:344] Exchange VSS writer reported an error. Please check the Windows event log and log files for more information.
Hi guys, I have a problem with restoring the Exchange database under a different name (i.e. as an overwriting of another database) - the task ends after several seconds with an error:Error Code: [28:344]Description: Exchange VSS writer reported an error. Please check the Windows event log and log files for more information.Source: msp-kle-ex61.mbms.com.pl, Process: CvExchDatabaseRestorGreetings, K.
Hi, I’m getting this errorError Code: [30:385]Description: Failed to choose agent for backup for backup type [Transaction Log], reason [Failed to update AG information of MSSQLAGInstance. ].Source: hsapsqldb9, Process: SQLBackupMaster tried to restart the services on the cluster members - didn’t help
Good evening all I've never upgraded a Service Pack in a LiveSync configuration. I know that you usually run the 'install updates' command on a secondary commserve with the 'do not update db' parameter. In a LiveSync configuration, do you install the Service Pack on each commserve and treat it as the primary during the upgrade or install via command line and 'do not update db'? Thanks,Mauro
Dear Team,Hope you are doing good and safe! I need your help, i would like to add the below additional details of Azure VMs in the Chargeback report, does anyone has code or script to build it?Azure Subscription nameAzure Resource groupAzure VM TagsBackup cost of Azure blob storage based on the backup sizeThanks
Hi,We are backing up PostgreSQL systems with block-level at customer site. We are doing individual db restore from commcell console but our customer wants to do this from command center. In Instances tab i can see PostgreSQL instances but in Databases tab it says no results found. Is it possible to see PostgreSQL databases in command center like MS SQL databases?Commvault version is: 11.20.60 Instances Databases
@Ron Potts Looking through some documentation for Commvault, i have found what seems to be conflicting information, and would just like to have it clarified if site collection backups are supported or not.This documentation, under “Note” says “You cannot back up site collections.”Configuration Decision for SharePoint Server Agent (commvault.com) While this documentation says “Site Collection Backups Set: Full Backups” with a checkbox as supported.Supported Features - Microsoft SharePoint Server Agent (commvault.com) So if site collection backups are supported, can someone point me to the documentation on how to configure this correctly ? I’ve tried several variants, but none of them have worked, or atleast not done what i expected them to.
Hello, I come across there is solution offering from commvault -Netapp as netapp SDP. for a customer who uses netapp( nas filers for vmware datastore, data archive) for business loads how will the Netapp SDP can be option that we use currently hyperscale as backup target
Copy hotfixes is skipped for [C:\Users\commvault\Downloads\Commvault_Maintenance_11_22_22_linux-x8664.tar] because the media is not available for it.
Hello Everyone,We are trying to add the Linux PPC Package for one of our customers and getting the same error. Tried everything that was mentioned above but still no luck. Any help, would be greatly appreciated. Regards,Sudip.
After the disk library was moved between media agents, the search for e-mails in the history of indexed journaling stopped working. The transfer took place on 09/06/2021 and from 09/01/2021 you cannot see emails in Compilance search.Journaling data is placed on the Data Domain and shared via CIFS to the Media Agent.Transferring the library consisted in changing the data path to the new Media Agent (earlier media agednt named cv-ma01 changed to hp-ma01.When indexing Content Indexing Journaling, an error message appears as below the chunks indicated in the message are on the library resource.We have performed Data veryfication but the message below still appearsError occurred while processing chunk  in media [V_494570], at the time of error in library [CV_DD_CP] and mount path [[hp-ma01] \\ ddcp \ cvddcp], for storage policy [SP_CP_EX_Complience] copy  MediaAgent [hp-ma01.ap.arr.gov.pl]: Backup job . Failed to scrape archived data. .Source: cv-commserve, Process: Aux
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