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Self-Hosted Q&A

Self-Hosted Q&A

Ask and answer questions about your self-managed and on-prem software

4,623 Topics
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4623 Topics

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Egor SkepkoByte

asked in Self-Hosted Q&A

PPCByte

posted in Self-Hosted Q&A

Is it possible to configure CDR in K8s

4 hours ago

ACTRECBit

asked in Self-Hosted Q&A

Invalid Certificate error on Metallic Cloud Storage

Getting an error in Metallic Cloud Storage.Error returned is:Invalid Certificate.

5 hours ago

Egor SkepkoByte

asked in Self-Hosted Q&A

FS Agent taking to long

Hello, I have some issue with finishing on time with FS Agent backup, the widow time is 6 hours. Till 2 weeks ago i had no probleem with scanning and then starting backup., but now the scan taking to long and then starting of backup taking to long aswell. Here is some logs of last failed backup. The backup staerting at 2AM, the scan finished at 5AM, there is 3 hour more to take the backup and 8 am the job wil be killed because of run time. The amount of files is not really changed

5 hours ago

Nikos.KyrmByte

asked in Self-Hosted Q&A

Redirection backup traffic for specific Server ?

Dear Community,In a organization with 1GB network cross infrastructure, Im looking a way to redirect a backup traffic from a Client Server with 10GB lan → a Commvault MediaAgent also with 10GB LAN.This client has a huge Database and in order to proceed with backup, a 10GB interface network!Please for your recommendation / workaround in order to redirect the 10GB interface between the specific client ↔ MediaAgent, which also has 1GB network (for the other backup jobs)!How can we ensure that database backups are routed through a specific 10GB network, considering that the communication between the ComCell and the client currently occurs over a separate 1GB network? Is it possible to prioritize backup traffic to utilize the higher bandwidth network effectively? Best regards,Nikos

7 hours ago

LiorRNByte

asked in Self-Hosted Q&A

CrowdStrike - best practice

Hi,I couldn’t find any crowdstrike best practices I could only find the antivirus exclusions - https://documentation.commvault.com/2023e/essential/8665_antivirus_exclusions_for_windows.htmlIs there any specific best practice for crowdstrike? Best regards,

7 hours ago

SjainBit

asked in Self-Hosted Q&A

UpdateIndex initialization failed for Oracle db incremental

Hello All, I am getting UpdateIndex initialization failed for sap for oracle db while schedule backup running incremental and it will failed, when we retriggered it will convert increment backup to full backup and it will complete. please help how to fix the issue

8 hours ago

Melshawy

asked in Self-Hosted Q&A

Health Report : Disk Library growth tile and Livesync Tile

Hi all, Any idea how can I add/get the below tiles to the Dashboard? Health Report: Disk Library Growth TileHealth Report: Live Sync Status Tile https://documentation.commvault.com/2023e/essential/health_report_live_sync_status_tile.htmlhttps://documentation.commvault.com/2023e/essential/health_report_disk_library_growth_tile.html

13 hours ago

FQueiroloCeibalBit

asked in Self-Hosted Q&A

1-Touch Backup on Linux fails executing "srprefind.exe"

Description: Failed to start phase [System Scan] on [itop-prod] due to network error [Remote system [………..*………...*8400*8402]. Communications Service returned error when executing remote command [srprefind.exe] arguments [-j 247516 -a 2:919 -jt 247516:4:6:0:0:8803 ].]. Will attempt to restart. Please check if this product's services are running on the remote host.Source: backupcs, Process: JobManagerHowever, regular “not 1-touch” backups run just fine.Firewall is open on any port for diagnostics.Check readiness comes out OK for every test.Client: CentOS 7Commvault version: 11.34.20 (both server and client)Any ideas?

18 hours ago

0ber0nByte

asked in Self-Hosted Q&A

Customizing Edge Monitor mail

Hi Team, Is there an option to edit/customize the content of the email below regarding notebook backup?

21 hours ago

0ber0nByte

asked in Self-Hosted Q&A

Pre/Post Script definition

Hi Team, I saved it as "Save as Script" and Synchronous for 2 separate Windows subclient via Commvault.Let's call them 1.bat and 2.bat.I also created a main.bat and made its content as follows.call 1.batcall 2.batI added Main.bat to the Pre Scan phase in another Windows subclient from the Commvault Console as "C:\CVScript\main.bat".Our expectation was this: main.bat will be triggered by Commvault and first the 1st bat will run, the backup will be completed and then the 2nd bat will run and the backup will be completed. After this, the Pre Scan phase will be completed.Currently, the Pre Scan phase is running, main.bat is running and is completed in 3 seconds, but the 1st and 2nd bats in its content cannot be run. It actually needs to run for about 9 hours.When I manually trigger Main.bat, it works as expected.Does anyone have an idea ?

21 hours ago

sirinBit

asked in Self-Hosted Q&A

Granular Exchange restore failed

Hello,I try restore messages from Exchage backup and I see on log next messagesReplayExchangeLogs() - Replay logs from edb <..cut.. >, system files path []ReplayExchangeLogs() - Replay logs without hard repairCJetLogReplay::PerformRecovery() - PerformSoftRecovery with eseutil::runProgram() - Exit Code = -1073741515/-1073741515::runProgram() - Exit Code = -1073741515/-1073741515::PerformSoftRecoveryEseutil() - Error soft recovery due to bad filesCJetLogReplay::PerformRecovery() - PerformSoftRecovery with eseutil failedReplayExchangeLogs() - Failed to replay logs from edb <..cut..>CExDbBrowseRestore::PostProcessBlockBackupDb() - Failed to replay logs from <..cut..>I have some simple questions:my backup is broken (I create full backup Exchange DB manually and get same error)? this is only Commvault error? other problem? why is the Commvault always a little broken?this error i see when try restore over “create recovery point” and “recover messages from an offline databas

1 day ago

Carmine BollettinoByte

asked in Self-Hosted Q&A

Backup Metallic Office 365 - No service account(s) found for public folder processing

Buongiorno a tutti, attraverso il modulo "Office 365" sto facendo il backup a delle caselle postali che funziona regolarmente.L'unica cosa è che i lavori risultano "completi con errori" con il seguente messaggio: "No service account(s) found for public folder processing. Please assure that a service account is assigned a mailbox association with owner permissions on the root and subroot public folders in order to proceed with public folder operations."Non so come rimediare a questo avviso.Potete gentilemente darmi supporto?Grazie Good morning everyone, through the "Office 365" module I am backing up mailboxes, which works regularly.The only thing is that the jobs are "complete with errors" with the following message: "No service account(s) found for public folder processing. Please ensure that a service account is assigned a mailbox association with owner permissions on the root and subroot public folders in order to proceed with public folder operations."I don't know how to remedy th

1 day ago

Michael WoodwardCommvault Certified Expert

asked in Self-Hosted Q&A

SharePoint Online API Permission incomplete

I have a customer protecting M365 with Commvault. The Azure apps for SharePoint online are showing the following status issues: Checking the application permission these permissions are granted via the Graph API as below: When I look at our Metallic tenancy the SharePoint Online App permissions have two additional permissions granted:Documentation for both on-premises & cloud doesn’t mention the SharePoint API permissions, but are these are what is required to clear the error in the app configuration? API permissions listed for cloud: https://docs.metallic.io/metallic/request_and_grant_permissions_to_azure_apis_for_azure_app_for_sharepoint_online.html On premises: https://documentation.commvault.com/2023e/essential/request_and_grant_permissions_to_azure_apis_for_azure_app_for_sharepoint_online.html

1 day ago

mach123Byte

asked in Self-Hosted Q&A

Lab Commserver VM ( Commvault v11.32/Server 2019 OS ) has high CPU and memory usage when ideal

Anyone have setup a lab Commserve on a virtual box VM. Mine has a very high cpu and memory usage despite no backups running.I wonder if you guys have setup one before and was able to tweak so it does not consume a lot of cpu and memory even when its idleThis is Commvault v11.32 with the latest hotfix pack already.This is running Server 2019 with SQL server 2019 as the SQL backend for Commvaultrunning this on a makeshift virtual box VMThanks for any tips and tricks you can provide

1 day ago

Kamil

asked in Self-Hosted Q&A

Changing the Hostname for an existing Network Gateway configuration

Hello Commvault Community, If the environment is already configured with Network Gateway (and it works) and I want to change the Hostname of the intermediary module itself (Proxy/Network Gateway), should I do it somehow differently than changing the Hostname for other components in the environment? Changing the Host Name of a Client Computerhttps://documentation.commvault.com/2024/expert/changing_host_name_of_client_computer.html I'm asking because I performed this procedure and on the Network Gateway module itself, the Hostname was changed, but on every Client that is indicated to communicate with the Commvault Infrastructure through this Network Gateway module, it wasn’t changed and the IP address is still displayed, even though it was changed to the FQDN address. Additionally, I performed "Push Network Configuration" operations on each group that belongs to this Network Topology configuration. The change in the laptop properties in the "CommServe Hostname" field indicates the IP ad

1 day ago

Melshawy

asked in Self-Hosted Q&A

Dashboard tiles

2 days ago

Melshawy

asked in Self-Hosted Q&A

Database Maintenance

Hi everyone, I have live sync enabled between two comm cells “Active and Passive”. DB maintenance haven’t run since around 2 years. the workflow is disabled unfortunately. I need to run the command dbmaintenance -full on the active server. Shall I disable the live sync before running the command? Do I need to run the same command on the passive commcell server as well? Thanks in advance

4 days ago

misterCBit

asked in Self-Hosted Q&A

Oracle agent installation on Linux

We use Oracle on a Linux servers. The Linux teams installs the Oracle agent for us.All Linux servers are VMware servers. When we check the Java Console. Sometimes we only see the Oracle agent and the other time we see Oracle agent and Virtual server.What is happening here.Perhaps Commvault installs the agent voor VMware/ Oracle application Aware backup?Can anyone help?

4 days ago

PatricGByte

asked in Self-Hosted Q&A

Retaintion regarding Windows File System subclient

Hi,I found the bellow settings for a couple of Windows File System subclients.After reading https://documentation.commvault.com/11.16/subclient_properties_retention.html. Am I to understand the Minimum retention based on file modification time’s “Retain objects indefinitely” as the objects will never be aged and never get to the Deleted item retention?Eg. if File1 is created and changed and three months later deleted. It will still exist in the store 3 years after deletion time….

4 days ago

AleAleBit

asked in Self-Hosted Q&A

Restoring database instancje (pg, mysql) using cvpysdk in python

hello :),I want to restore an instance of my database using Python.I'm trying to use the cvpysdk library.I can use:https://github.com/Commvault/cvpysdk>>> job = subclient.restore_out_of_place(client, destination_path, paths, overwrite, restore_data_and_acl)should I use another way?brk2

4 days ago

jracjdb2Byte

asked in Self-Hosted Q&A

Command Center equivalent of Commcell Console - Scheduler

HiRunning 11.24.73 I have a new colleague that has been trained in ‘Command Center’, I’m someone with many years experience in ‘Commcell Console’ Is there an equivalent in ‘Command Center’ of the Commcell - Scheduler?Just being able to see what jobs are due to run and when in the future I spent a few minutes looking around, couldn’t find anything! Many thanksMark

4 days ago

dudeByte

asked in Self-Hosted Q&A

Security Permissions for AD User (Restricted Consoles)

So I`m working on permissions and making sure users only have access to the appropriate entities and interfaces.We are AD Integrated and so all users have access to the “My data” via webconsole which is intended and works fine - Our administrators have access to everything and perform multiple backup operations throughout the day.Since all users (admins and non-admins) are AD integrated, when I go to Command Center and select Domain Users and Restricted Consoles, add CommandCenter, CommCell Console, API etc, and hit ok - our Admins even though they are part of another group without the regular restrictions applied to regular users, they too lose access to the mentioned consoles. It kind makes sense, it applies the most restrictive permission to all Domain Users.Any alternative here to exclude those admins from getting restricted by that Console Restriction within the domain users group?We do not want to create local admin accounts.https://documentation.commvault.com/2023e/essential/res

4 days ago

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