Commvault topics

When selecting system to restore the overview is bypassed and displays the content.  I will have to select the time range from the content page.  This only happens on 1 system from what i can tell so far. 

Hi Team, I would like to understand, exactly what the “Air Gap Protection” do?Is it just MRR storage target which can store backup copies, or will it have any core Air gap capabilities like restrict/isolate the access to stored data?  

Question: If “System created schedule policy for DDB Space Reclamation” will not run against mount points that support drilling of holes… will me manually running [DDB] → All Tasks → “Run Space Reclamation (and choosing “Clean Orphan Data”) actually run and clean up orphan data if I have mount points that have hole drilling support enabled? Background:I have some mount paths (direct connected storage to physical media agents, not cloud) that have data not associated with jobs, and appear to be full of “referenced data” (they list DDB’s as being referenced) or maybe there is some “orphaned” data in them…I want to clean them up and eventually delete the mount points.I plan to seal each DDB to remove the ‘referenced data”, but I believe if ‘orphaned data” existed, it would be left on the mount point after all the DDB’s were sealed and pruning/ageing occurred on them. I am hoping to have “completely empty” mount points before deleting them. Anyway, I see in this help doc: Performing a Spac

Hello,following recent restore request, upon checking we found out that retention of the data has been met and pruned back in 2019, now the client needs data from 2017-2018, so we identified some tapes used for the backup copy to tape, and can see that the tapes are not overwritten, so we can still recover it as per the documentation, could you please help me with the process how can i get the data recovered using aged tape(not overwritten), Note: its NDMP client for which license is released, and current backups are configured on another NDMP client following storage migration (just in case information needed.)

Hello all, just one quick question.Is the feature “cloudsnap” from purestore, to offload snapshots from the prod system to an “cloud” (S3) target supported by commvault as an aux-copy//snap-copy? https://blog.purestorage.com/products/purity-cloudsnap-delivering-native-public-cloud-integration/ Kind regardsJulian

Question: “Why” is it not recommended to use this setting if retention is above 90 days or ‘extended retention” set?  Would it not work if it was 120 days, or “extended retention” as set to 120 days and you just set it to 365?  What is the danger if retention is higher than 90 days? Background:In this document: Deduplication FAQ (commvault.com) there is a statement made for a setting in [DDB] → properties → Settings called “Do not Deduplicate against objects older than n day(s)”Statement: “Do not Deduplicate against objects older than n day(s) option to 4 times of the retention days when the retention is below 90 days on the storage policy copy. If the retention is above 90 days or the extended retention is set on the storage policy copy, then do not use this option” Also: It appears this setting can probably go up to 365 days (its “365” in the greyed out settings if its not checked to set this setting).Also: I have some old (read only) mount points that have “referenced data” on them

Hi,I’ve runned the planning phase of the workflow for converting DDB to v5 which shows all ddb’s good to go.What performance improvement can I expect in procent?Do I need to stop production before running the conversion or can it run with full production?Does it convert one DDB at a time?

Hi guys,I need support for a customized report that a client needs to monitor his tape drives, he uses a quantum and needs to know at the end of the month how many hours each drive was actually in use.

Hello Vaulters, I have been to automate schedule policy delete using by calling the API using the syntax on the document but I keep facing error, does any one have an already executed script or guide and how to achieve this?

Hi guys, I’m planning an upgrade and move of an Commserver version 11.20 on Windows Server 2012 R2 to a new server on Windows 2019 installed with Commserve 11.28 2022E to get the MSSQL upgraded as well. I will use DR Assistant Tool as I usually do and as far as I can see in docs this should work according to this statement…“Verify that the destination CommServe host installed with the same (or higher) service pack and hotfix pack as the database that is available in the DR backup that you plan to restore.”  Has anyone done a similar upgrade/move between versions? Regards,Patrik 

The Question i have is if we were to build a new instance of CommVault console on a new vm, and the current non working CommVault instance is connected to HPE StoreOnce , if we connect the newly created CommVault instance to the existing StoreOnce storage would this then loss the ability to restore data from the existing HPE StoreOnce. and possibly delete the existing data stored on the HPE StoreOnce.we also use a replica between the StoreOnce Onces as we have one on each of our two sites. 

Hi,Commvult admin account is created duringinstallation we have below query related to the password of this admin account or any local user password created in CommCell console. How CommVault’s password is stored ? Cyphered ? What’s the password renewal policy ?

Good afternoon!I am restoring files/filesystem from a Vmware in Commvault, but all files are showing 0 bytes in the information and do not open. I tried performing it on other servers and testing full backups from other dates, they also have 0 bytes.Can anyone help if this is in the Windows layer or in the Commvault application?

Dear Team, We have around 20 LTO9 tapes available to take backup weekly and monthly secondary copy. Now I need to assign each media to dedicated media group once loaded into the tape library not for manually move.I gone through commvault documents says that we have an options to create Barcode patterns with the media to assign automatically to the particular media pool or media group. My questions, we have Weekly and Monthly media pool and AFK001L9, AFK002L9, AFK003L9, AFK004L9, AFK005L9. I need to assign AFK001L9, AFK002L9 media to Weekly pool and AFK003L9, AFK004L9, AFK005L9 medias to Monthly pool.   Barcode pattern name and Barcode pattern option???? Could you please help to fix the issue. Thanks. Regards,ManiD 

Hello everyone,We are in the process of migrating several machines to Azure. Could anyone assist me in creating a script that changes/update the storage policy from A to B for all the affected servers? All servers have an FS agent installed.Thank you in advance for your help.

We have moved a tape drive from one media server to another media server. When configuring the tape drive in the commvault, do we have to deconfigure the old tape drive configuration in the commvault. If so does the assigned tapes on the old media servers loose the data?

i have sql server backup to on premsie disk and i have a media agent and storafe in azure cloud  i want to do replication to azure storage from there i need to do restore a vm where i have created instance  but i dont see an ioption to select the copy to replicate it from 

I have a question, Is there a way to create a CSV from an Active Directory? I don't want to restore the objects, just compare them If the restore fails to restore information, Commvault also generates a CSV with the failed information

How can we select from which copy to be replicated for sql backupi have sql backup to disk and then dash copy to azure, i want to do auto recovery to azure sql server,while creating replication group i dont see an option to choose the copy

Hello All,We're looking into implementing Air Gap protect as outlined here:https://documentation.commvault.com/2024/essential/air_gap_protect.htmlwe understand the principle behind air gapping and what the benefits are, however I’m wondering what does the air gap protect storage actually do? If we are already configuring an air gap between systems such as with a network topology, or for example with VM power management, ect… then what does the air gap storage do exactly? Say versus just any other type of cloud storage? thanks!Lani

Hello Team,We are planning to configure O365 backup using Commvault in an on-premises environment.Please advise the hardware requirement of Media agent, access node & indexing and any other prerequisites.We have deduplication hardware appliance that will use of Disk library.The access node we are planning to keep in DMZ environment, so that what are the ports communication is needed from internal and o365 communication also.And please let me know the deduplication and compression will use Commvault end or external storage appliance. Thanks in advance. 

couldn't restore mailbox mails from full backup as the older mails which backup was taken wasn't found and even created recovery point to test but couldn't be done. 

Hi! I am trying to add a VM Filter via API for the Backup Set - how to achieve this via API?

Hi CommunityI hope someone can help with below issue.I am trying to create a ddb partition on a Linux media agent with encrypted disk.While creating the partition I get the error like when the 10% free is not available.It looks like the labelling process is not handling the encrypted volume name well. Is this a known issue and is there a workaround for this?IdxLabelUtil::main() - Started with parameters: [-op checkminvgspace -ict 2 -dst /ddb/psql_prod_ddb_p1 -cn xxxxxxxxxxx -vm Instance001]IdxLabelUtil::main() - Performing operation: [CHECKMINVGSPACE].IdxLabelUtil::ProcessMinVGSpace() - Checking Free Extents for DDB Snap Capability for path[/ddb/psql_prod_ddb_p1].IdxLabelUtil::checkMinVGSpace() - User given path = /ddb/psql_prod_ddb_p1IdxLabelUtil::checkMinVGSpace() - Parent = /ddbIdxLabelUtil::checkMinVGSpace() - Mount Point found[/ddb] for path[/ddb/psql_prod_ddb_p1].IdxLabelUtil::checkMinVGSpace() - Device found[/dev/mapper/ee29651c-6473-4902-8011-bc00ebe3b612].CvProcess::system() -

Hello, I’d like to use a SAN data server to present the several LUNs, coming from SAN storage, to two different MediaAgent.The question is: on SAN data server, have I to use LVM, to create volume group, logical volume and lhe filesystem, to group these LUNs and then share the mount path to the Media Agents?If so, I think there is a filesystem size limit that cannot be exceeded for a single volume and consequently the corresponding mount path configured on the SAN data server and shared to the Media Agents.Another question: could I configure one of the two media agents as a san data server?Thanks and regards