HyperScale X Q&A

Hello Team,I would like to know all the cyber security features of Commvault backup solution for a tender I’m working on. Please do not just share the online links but I need an expert who has designed / implemented all the security features to give me a short summary on how to achieve following: In-line Malware Scan → How to achieve this while taking the backup from source?    In our case we are using two tier of storage Short-term for daily & weekly backup (Commvault HSX Nodes) & Long-Term for monthy and yearly (Object based storage or Tape) → What are the different and most effective way to achieve air-gap for both the storage tier.    Immutability is required for both short-term and long-term (planning to go with Commvault software immutability, since the hardware immutability increases the storage size too much) → What is the best practices to achieve immutability for two tier of storage.  

We have several hyperscale x clusters, has someone done the os migration from RHEL to Rocky? https://documentation.commvault.com/2024e/expert/migrating_hyperscale_x_version_on_existing_nodes.html What is your experiences with this?

we are migrating the data from old library to library , we are creating aux copy and once it is fully synced promoting the copy to primary , but for appawre sp we have snapshot copy as well, how we migrate those data , is it required ? 

Dear Team, We are planning to reconfigure the Hyperscale 1.5 with a six-node cluster disk library. During the process, one of the nodes went down due to a system board issue and we are working with Hardware vendor. We would like to know if it's possible to enable backups without the failed node, and later add it back to the same cluster. Will adding the node at a later stage have any impact on the cluster's performance or stability. Regards,Mani D

Hi! We need to update our Hyperscale cluster v2 to v3 before the end of support.It’s a 3 node cluster with about 750TB (50% full).How smooth is the update and how much downtime should I plan for it?JF

Dear Team, we have 6 node hyper scale 1.5 and we are planning to change Data protection network IP’s with respective VLAN. However will not going to change storage pool network IP’s remain same.Please help me how to perform IP change and the pre requisites. Regards,Mani D  

Hi,The link on our doc could do with a little more explanation as I've been asked this questions many times now :https://documentation.commvault.com/11.38/expert/resiliency_on_hyperscale_x.html is the below still correct? : HSX Cluster with EC 4:2 erasure coding (3 nodes or 6 nodes for example) can tolerate a total of 2 disk failures across the cluster or a single node ...One would assume a 6 node or more cluster could survive more than 2 disks in total going offline? Shut down / restarting: Erasure Code Block Size (Nodes / Block)

we configured HPE Apollo based 3 node HSX cluster and all steps went on smooth ,  however aat end of cluster configuration, storage pool was not created on 2nd node.in command center, i can see all 3 nodes listed as MAs and however nothing is showing under storage pool.Didnt find errors  in commserv CVMA.log.i see below entries in CVMA.log in 2nd node, 2488748 25f9ff 03/17 16:32:08 --- Storage pool not configured2488748 25f9ff 03/17 16:32:08 --- skipping checking RWP protection2488748 25f9ff 03/17 16:32:38 ### CVMAStorageProtect::is_storagepool_exist() - Storage pool not configured2488748 25f9ff 03/17 16:32:38 --- Storage pool not configured2488748 25f9ff 03/17 16:32:38 --- skipping checking RWP protection2488748 25f9ff 03/17 16:33:08 ### CVMAStorageProtect::is_storagepool_exist() - Storage pool not configured2488748 25f9ff 03/17 16:33:08 --- Storage pool not configured2488748 25f9ff 03/

we reimaged hyperscale(reference architecure) using iso,unable to get login prompt even after <Alt> + <Ctrl> + <F2> at console level We have 3 nodes,we are able to get login screen on 2 nodes using <Alt> + <Ctrl> + <F2> but on 3rd node,we dont see a login screen we used ctrl+alt+delete on hot keys as well,it doesnot direct to login screen Any suggestions

We have a 6 node HPE Apollo 4200 Gen10 reference architecture cluster that we need to migrate In place from a HyperScale X 2.x cluster to a HyperScale X 3.x cluster.We are currently running at Commvault version 11.32.80.Is it better to upgrade to the latest release of 11.32 or upgrade to the latest release of 11.36 before performing this migration ? Each node has 24 18TB drives. How long will this migration take ?Can backups/restores still run against this cluster while the migration is in progress ?Should the migration process be started from the iLO remote console ?The root password on all 6 nodes are different is this ok ?The migration script says it will ask for “Root password of existing cluster:” Is this the root password of the server we are running the migration script from ? Thanks  

Are there any rough timelines when HyperScale X Reference Architecture will support the HPE Alletra Storage Server 4120 ?The HPE Alletra Storage Server 4120 is HPE’s next generation of the currently support model Apollo 4200 Gen 10 Plusttps://documentation.commvault.com/2023e/essential/design_specifications_for_hyperscale_x_reference_architecture.htmlThanks

Hi Team, i have a 3 node HSX cluster and a tape library. unfortunately no FC HBA on HSX nodes. i want to do Aux Copy the backup from HSX to Tape library. Meanwhile MA to tape libary is connected using FC. Tape Library MA and HSX are both connected to Commserv , so how we can establish the data connectivity between MA and HSX, and run the Aux copy to copy backup from HSX to Tape

Hi,New install with 3 x Hyperscale X nodes in this config.Cisco UCSC240M6 and Cisco UCS VIC 15427 The VIC 15427 configured as physical nic mode which creates 4 x vNics om the server.Links are up ( after turning off FEC)  and Bond created with LACP.All looks good from the network side  but we cannot reach anythine else on the network, not even default gateway.Analysing the switch traffic the ping request gets to the gateway and reply is sent back to the server but the packet is not picked up.Anyone with this configuration that have had similar problems?  And if so possible solution?/ G

Hello, I am trying to test the application validationfor the first attempt some flow have been blocked by physical firewalls, I opened the ports 2049, 2050 and 111 from ESXi to HSX nodes.I still have the issue, we checked on the physical FW logs and  we see that the ports are allowedIs there any flow to open on the internal firewall firewall-cmd ? 2049, 2050 and 111 ? Thanks !

hi guys, Could someone get me details on how to do the following (if possible) on HSX Ref Arch. On 11.32 I would like another cv admin to authorize enabling root controls. I have MFA enabled but would like this extra security for enabling root access.  Thanks 

hi guys, i just deploy a hyperscale with :2 x1gbe - bond1- management network2 x 10 gbe - bond2 - data protection network 2 x 10 gbe - bond3 - storage network the customer configured the data protection network on the esxi nodes like - commvault-backup network (kernel adapters) the commserve runnning on the pre-installed (ova) appliance on the Management Network and we deployed a linux access node (ova) on vsphere infra and configure the eth0 on the Management Network, but all backups now run maximum like on 1gbe network. What is best practices  ? deploy access node on the data-protection network ? (im using hotadd) or add secondary adapter to linux access node?  thank you 

Hello Team, Hello,I have good experience on Commvault environment upgrade but I want some advices about HSX environment where I a not very familiarCommCell version is 11.34.47 End of life target version is latest 11.36Current HSX Clusters info :whichCommit.shBranch: QBD[v-5.0.8.2]rpmhedvig-common-5.0.8.2_3820_f13a4ee0db-1.el8.x86_64hedvig-cluster-5.0.8.2_3820_f13a4ee0db-1.el8.x86_64In a standard environment, I update :1 - Commserve Linux PROD2 - Commserve Linux DR3 - Media agents one by one, and I connect to each media agent to perform the update locally not push4 - Access nodes5 - Index cache Servers4 - update clients I thing for HSX environment it is the same order :1 - Commserve Linux  PROD2 - Commserve Linux  DR3 - HSX Cluster 1 3 - HSX Cluster 24 - Access nodes5 - Index cache Servers4 - update clients

Hi, I have deployed a Hyperscale X with 4 N24 nodes and in Command Center there is a toggel to enable File Indexing for VMware backups. If I read the documentation correct, toggle this switch will automatically deploy the Index Store package to one of the Media Agents associated with the Plan. At the same time there is a recommendation to setup a separate MA as Index Server and not to use the main Media Agents (in this case the HS-X nodes) I’m having difficulties to find the best practice and sizing guidelines for this setup. I would want to avoid installing a bunch of separate Media Agents and use the Hyperscale for this if supported. What is supported/recommended and best practice? Regards,/Patrik

Hi! We recently deployed 2 HyperScale X Reference Architecture clusters at a customer, and found out that: Ransomware Protection is not enabled by default Linux Firewall is not enabled by default In my opinion, in current times, it is strange that by default the solution is so insecure.Why are the firewall and ransomware protection not enabled by default? And will that be addressed in a future release?

Does Commvault support 100 GbE, 200GbE and 400 GbE Network for HyperScale X reference arcitecture  and commserver.On a 400G network, what is the maximum backup speed achievable? Can we reach 40GB/sec? Would using multi-streaming or multiplexing across the mount points help in achieving this speed?

Hello allplease can you help with this issue there the A nad PTR records exists ?Thanks Pavel 

Hello fellow CommVault users,I run a three node HyperScale 1.5 media agent on HPE reference hardware and recently one of the drives failed. I’ve replaced the failed drive and have started the recovery process to rebuild the contents of the drive.Question: Is there a command that can be run to show the percent complete on the rebuild process?Thanks in advance for any information.Ken 

Hi, I am currently going through the documentation to plan the update but some points are not clear to me:https://documentation.commvault.com/2023e/expert/migrating_hyperscale_x_version_on_existing_nodes.htmlIs this paper for both Hyperscale (appliance and RA)? The migration process migrates and reboots each node in the cluster from RHEL7 to Rocky8 sequentially. This process may take several hours to complete.Can I continue to perform backups while the cluster is being updated? (I'm thinking of the database log backups)We have a 6-node cluster, does anyone have experience with the duration? ThanksMichael

I am currently looking to automate some of our tedious task we do manually on commvault. One of which is removing the user DBs from being backup via commvault and deconfiguring a server from being backup if there are no active DBs on that server and vice versa. I started looking at this page here for available API that I can use to help with this PowerShell function I am looking to create. Was wondering if this is something doable as some of the API I saw on that page, I didn’t see one to remove user db from being backup if there are configured to be backed up. Any guidance with this would be greatly appreciated.

We recently received a fresh HSX 2.2212 ISO download from commvault supporth here. Whenever we try to mount the ISO and image servers after we have configured them, the installation has been failing. We have had some success install on 3 of 12 servers with the same configuration and ISO, but the remaining are always failing due to timing out or just fails immediately.  We are using Idrac to mount the ISO and running the install.