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HyperScale X Q&A

Get help with all things HSX

  • 156 Topics
  • 496 Replies
156 Topics
A
Byte
AMIRByte
posted in HyperScale X Q&A
db2 restore slow on Hyperscale X reference-based architecture

after shifting from hyperscale 1.5 to hyperscale X our db2 restore taking longer time. open ticket with support they reviewing and found it’s known issue for read fragmentation drops on cvfs during so requested to upgrade the CVFS version so we upgraded to CVFS version along OS patch upgrade but after that issue not resolved and request to move the ticket to development any one faces similar issue like reading data from hyperscale X. I run the mount path validation for check throughput and getting 70MB/s read throughput even the same throughput i got once i run the CVperformance tool.

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A
Byte
P
Byte
Pavel BanarByte
asked in HyperScale X Q&A
hsxsetup issue

Hello all please can you help with this issue there the A nad PTR records exists ? Thanks Pavel

617
R Anwar
Vaulter
C
Byte
Chr...Byte
asked in HyperScale X Q&A
HyperScale X Rescan SCSI

Is this option also working for Hyperscale X

190
C
Byte
Ken_H
Byte
Ken_HByte
asked in HyperScale X Q&A
How to monitor progress of data recovery on a replacement drive

Hello fellow CommVault users, I run a three node HyperScale 1.5 media agent on HPE reference hardware and recently one of the drives failed. I’ve replaced the failed drive and have started the recovery process to rebuild the contents of the drive. Question: Is there a command that can be run to show the percent complete on the rebuild process? Thanks in advance for any information. Ken

1395
Onno van den Berg
Commvault Certified Expert
M
Byte
Michael.BByte
asked in HyperScale X Q&A
migrate HyperScale X Reference Architecture 2.x to 3.x

Hi, I am currently going through the documentation to plan the update but some points are not clear to me: https://documentation.commvault.com/2023e/expert/migrating_hyperscale_x_version_on_existing_nodes.html Is this paper for both Hyperscale (appliance and RA)? The migration process migrates and reboots each node in the cluster from RHEL7 to Rocky8 sequentially. This process may take several hours to complete. Can I continue to perform backups while the cluster is being updated? (I'm thinking of the database log backups) We have a 6-node cluster, does anyone have experience with the duration? Thanks Michael

3181
R Anwar
Vaulter
E
Byte
EvrardByte
asked in HyperScale X Q&A
Commvault Rest API to remove user databases from being backup

I am currently looking to automate some of our tedious task we do manually on commvault. One of which is removing the user DBs from being backup via commvault and deconfiguring a server from being backup if there are no active DBs on that server and vice versa. I started looking at this page here for available API that I can use to help with this PowerShell function I am looking to create. Was wondering if this is something doable as some of the API I saw on that page, I didn’t see one to remove user db from being backup if there are configured to be backed up. Any guidance with this would be greatly appreciated.

252
E
Byte
E
Byte
EvrardByte
asked in HyperScale X Q&A
Hyperscale HSX 2.2212 ISO install failing

We recently received a fresh HSX 2.2212 ISO download from commvault supporth here. Whenever we try to mount the ISO and image servers after we have configured them, the installation has been failing. We have had some success install on 3 of 12 servers with the same configuration and ISO, but the remaining are always failing due to timing out or just fails immediately. We are using Idrac to mount the ISO and running the install.

743
E
Byte
M
Vaulter
ManiVaulter
asked in HyperScale X Q&A
Connect Tape library with HSX

Hi Team, One of my customer having seventeen-node HSX 3.x cluster. They have 12 drive tape library and planning to connect 6 drives out 12 with HSX through to perform aux copy. Here is my doubt to outline the solution. Do I need to zone all the MA with tape library or only six MA? If six MA, how do I choose those six MA alone? Can you share your thoughts/inputs. TIA, Mani

731
R Anwar
Vaulter
A
Byte
Ahmed ElbablyByte
asked in HyperScale X Q&A
Install EDR on HSX Nodes

Dear Community, Have a nice day. I got a question from security team and i need to know your thoughts, Can we install FireEye EDR on HSX Nodes as they are linux based servers ? Thanks in advance

252
A
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A
Byte
Ahmed ElbablyByte
asked in HyperScale X Q&A
Issue at implementing airgap on HSX cluster

Dear Community, I try to configure airgap interval on HSX cluster from 7AM to 4AM next day to allow aux copy for 3 hours only , when I run command “./cvsds -c 7:00 4:00” I get “Failed to get storage services status” . Kindly need your support.

502
M
Vaulter
L
Byte
luhennByte
asked in HyperScale X Q&A
Ethernet frame size for Auxiliary Copy between 2 HSX clusters…

Hi All, A customer asked me about the size of the Ethernet frames used between 2 HSX clusters during Auxiliary Copies. From what I understand, the customer is concerned that the frames are too small. And that in relation to certain network components, the throughput obtained is not very high if the frames are small. And he asks me to put the question to Commvault ...As I understand it, this is independent of Commvault. But I'd like to check my understanding to the community. Ethernet has a minimum frame size of 64 bytes. It also has a maximum frame size of 1518 bytes. (if jumbo frame is not configured). For Auxiliary Copy jobs between HSX clusters, Commvault uses 128kB data blocks. These data blocks are sent to the Rocky Linux kernel, which splits them into 1500-byte segments (if jumbo frame is not configured) and sends them to the Ethernet interface driver. Can you please confirm my correct understanding? Is there any reason why Ethernet frames should not be the maximum size? Regards,

772
Damian Andre
Vaulter
C
Byte
cienzobckByte
posted in HyperScale X Q&A
HSX configuration - CISCO UCS

Hi all i’m checkin a configuration on node of HSX and i can see that we have an SSD disk (2.9T) not in use, a NVME disk (6T) with ddb and IC and the last one SSD disk (2,9T) for metadataHedvig. It is normal to have a disk not in use ? maybe it could be useful in case of disk fault ? thanks in advance vincenzo

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C
Byte
D
Byte
DmitriyByte
asked in HyperScale X Q&A
HSX metadata disk RA question

Hello team Have a question about HSX RA disks for Boot and Metadata For boot i saw reccomendations Create a RAID1 volume, but for MetaData i didn’t see anything, jus 2 dedicated NVME\SSD disks I’m trying find some info see below for Cache (CVFS/Hedvig) as i understand we use EC 4+2, so for this disk we doesnt need a RAID1 - yes or no? for Logs (Index cache/DDB) can we used RAID for this disks or its just dedicated NVME\SSD? and one more question whats happening if a metadata disks will go offlain or crushed in one or more nodes?

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C
Byte
P
Commvault Certified Expert
PatrikCommvault Certified Expert
asked in HyperScale X Q&A
HSX memory reqs with 20TB drives formatted to 18TB

Hi, We are adding a HSX node to a cluster with 4 nodes with 18TB drives. 18TB drives are no longer available for Dell server so we have to go with 20TB drives, that according to doc will be formatted to 18TB usable volumes. Is the requirement for 768GB RAM based on usable drive size or the actual size? Are we able to run these servers on 512GB RAM as the drives will be 18TB usable to the Storage Pool? /Patrik

772
P
Commvault Certified Expert
N
Byte
NickByte
asked in HyperScale X Q&A
Hedvig Node Status Command

Is there a command you can run to check the status of all Hedvig Nodes in a cluster? In gluster it was “gluster peer status” Thanks

3794
N
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D
Bit
DannyJBit
asked in HyperScale X Q&A
Power savings Hyperscale

Hi, I have a question, where the answer just might be trial and error and worst case scenario is performance loss. But other teams experienced a crash of there ESX systems after modifying this setting. So, I thought let me first check here. From a legal obligation to take measures to save energy (in a data center) we are obliged to set servers to so-called balanced mode where possible. We have a hyperscale environment, 3 Dell PowerEdge R740xd servers.If we enable the setting; Power Factor Correction (PFC) here on all 3 servers, could that possibly cause problems, this also in combination with CommVault? Regards,Danny

412
D
Bit
P
Byte
prudhvirajByte
asked in HyperScale X Q&A
can we use hyperscale x node as access node from hyper-v backups.I dont see it in list of access nodes

can we use hyperscale x node as access node from hyper-v backups.I dont see it in list of access nodes

341
Erase4ndReuseMedia
Byte
N
Byte
Nawras HaddadeenByte
asked in HyperScale X Q&A
HSX OS upgrade from 7.9 to 8.9 with sp32

we are trying to do OS upgrade the HSX from the existing 7.9 to 8.9 to be able to add additional new nodes (HSX ISO 3.2312) we tried to upgrade the OS using the Command center and CLI both showing upgrade completes successfully however the OS version is still 7.9 i used the below reference for the OS upgrade operation. https://documentation.commvault.com/2024/expert/installing_operating_system_updates_on_hyperscale_x_reference_architecture.html

63416
K
Byte
I
Byte
ivanalvarezByte
asked in HyperScale X Q&A
Best practices for HSX SAN mapping

HiMapped ESX Datastores via FC to a HSX cluster - reason behind is using SAN Transport mode.Had to reboot the nodes as rescan-scsi-bus.sh didn’t work and couldn’t see the new devices.However, now that I see the disks, backups are not running properly with “failed to read disk over SAN transport” error. Any hints/tips on this? Couldn’t find much around as this is a storage related topic.Appreciate the help around. ThanksIvan

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I
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A
Byte
atitagainByte
asked in HyperScale X Q&A
SSH Welcome Banner

Hi guys, Is there a way to remove the welcome banner below so its just a blank screen.

594
A
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L
Vaulter
LedoespVaulter
asked in HyperScale X Q&A
Rocky Linux release 8.9 End of Life

Hello Everybody, During a meeting with customer where two new HSX clusters were deployed they highlighted the fact that Rocky Linux release 8.9 was out of support. Rocky Linux Release and Version Guide - Rocky Linux Wiki Do we have any plans in future to allow the update of this OS to a higher version or this is something customer should not be worried about? Thanks in advance

6101
R Anwar
Vaulter
T
Byte
TD89Byte
asked in HyperScale X Q&A
HyperScale X Hedvig OS update

Hi, I’m trying to update the OS for my Hyperscale X; however, in the documentation they stated that we should use KVM console instead of using SSH. I opened the KVM console on 1 of my nodes, and I can’t find the log in option. I wonder which button I need to press or which command I need to put there in order to log in?

5703
Nikos.Kyrm
Byte
Marco Lachance.
Marco Lachance.
asked in HyperScale X Q&A
HSX node replacement

Hi, I have a situation in one of my customers. Case 240503-407 . Here is the situation : the customer start with a 3 nodes HSX cluster with 24x16TB disk He adds a fourth node, and because of a shortage of 16TB disk availability he goes with 20TB disk (also with 768GB of ram) Now if we look at the disks on an 16TB node we see : /dev/sdn 17T 13T 3.7T 78% /hedvig/d15 /dev/sdc 17T 14T 3.4T 80% /hedvig/d4 /dev/sde 17T 13T 3.7T 78% /hedvig/d6 /dev/sdw 17T 13T 3.7T 78% /hedvig/d24 /dev/sdd 17T 13T 3.8T 78% /hedvig/d5 and if we look at the disks on a 20TB node we see : /dev/sdt 19T 14T 4.3T 77% /hedvig/d22/dev/sdx 19T 14T 4.5T 76% /hedvig/d26/dev/sde 19T 14T 4.4T 77% /hedvig/d7/dev/sdf 19T 14T 4.3T 77% /hedvig/d8/dev/sds 19T 15T 4.0T 79% /hedvig/d21 The support said : - The disk here already seems to be utilizing the 20 TB that is assigned.- When checked internally, for hyperscale X, the check on the code side would be " equal to or higher ". This means that 20TB could be utilized fully here,

1182
Zubair Ahmed Sharief
Vaulter
V
Byte
Vincent633Byte
asked in HyperScale X Q&A
HyperScale X override Commvault tunnel port

Hi all, My customer use a specific commvault tunnel port instead of default one. We have installed fresh HSX reference architecture in 11.32. We have noticed that by disabling firewall on HSX node, commvault firewall is working, rather than when it’s enabled, probably due to default rule allowing the default commvault tunnel port (8403) It’s referred on this link : https://documentation.commvault.com/2023e/essential/firewall_port_requirements_for_hyperscale_x_reference_architecture.html Is there any way to allow a rule in firewalld to override default commvault firewall tunnel port (8403) to a specific port currently used in my customer commvault environment ? Many Thanks Vincent

572
V
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A
Byte
atitagainByte
asked in HyperScale X Q&A
Changing the IP Address For HyperScale MediaAgent Nodes

Hi, reading through the BOL and it looks straight forward. Only question is, I have a two nics in my Production & Storage bonds so do I edit below for Prod in enpsf5 as enpsf5 was added to the bond when creating. /etc/sysconfig/network-scripts/ifcfg-enpsf3 and the same for storage /etc/sysconfig/network-scripts/ifcfg-enpsf4 & enpsf6 https://documentation.commvault.com/2022e/expert/changing_ip_address_for_hyperscale_mediaagent_nodes_01.html

633
L
Vaulter
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