Storage and Deduplication

Hi,Is there any file in an mountpath that can be deleted to gain som space temporarily?The data in the mountpath is Deduped.

Hi Commvault people,I am looking for some advice on a recent volume migration, and Commvault’s behaviour afterwards.So we basically upgraded a large fileserver. 60 TB of data across several volumes.The data on “Server 1” is already under dedupe.When we migrated the volumes to a “Server 2”, although we are obviously creating new subclients, and we have to kick-off new fulls, I was surprised to see these new backups writing large amounts of data.Previously, we were writing minimal amounts of data, literally a few GB’s, despite the volumes being around 15TB (very small rate of change).Given that dedupe is in play, and we already have the blocks of data held in the store, then why are we writing so many new blocks? To put this in context, we are writing maybe 30% of the application size, which is a few TB’s, compared to the previous few GB’s.Hopefully that makes sense. Basically, i am trying to work out why Commvault is not using pre-existing blocks for these new backups.Thanks

Do we support Iron Cloud  Archive Storage = Secure Offline Storage (S0S)? How is the data recalled? BOL lists Iron Mountain under supported Cloud Storage, but doesn't have any detail on supported tiers, such as SoS. 

Hey @all, I currently have the following problem, for which I could use help: Since 29 March, I can see in my daily backup report that certain shares of a file server (File Server Agent) have a dark green background and show the job status "committed". Although something is being backed up, the amount of data is very small and the backup is therefore incomplete. However, failed objects are not displayed. It is always only the same shares. Other shares on the same file server are backed up completely. A special feature here is that the file server is unfortunately also the MediaAgent.I get the following messages in the event details of the committed jobs:Error occurred in Disk Media, Path [\\x\x\x\CV_MAGNETIC\x] [Insufficient memory available to perform the current operation.]. For more help, please call your vendor's support hotline. In this case, the x only serves as a placeholder for the path to the backup target. This is followed by several attempts.When the job is finished, the fol

Can someone help me how to get Commvault CCID

Api : /commandcenter/api/Backupsetrequest:{"entity":[{"clientName":"vCenter","backupsetName":"dummy_backup_set","instanceName":"VMware","appName":"Virtual Server"}]} Currently using above endpoint and request and getting below error output{"errorMessage":"No application type is specified.","errorCode":1}Anybody having any idea regarding this?Thank you in advance!!!

Hello All,Greetings for the day!Linux idataagent backup failed with input/out error.Current CV version: 11:32:45 and client is Linux machineWe have full backup access on the mount-point i herewith attached the Jobresult log for reference.Thank youRobert

We’re setting up a new Alma 9 file server that we plan to have 4x 60TB volumes, and then use the Linux LVM to stripe them (sort of like this).We are into the half-billion inode count now, so we know that the File Agent without using block level backups would be untenable as the incremental scan time phase alone on the previous file server would reach 13-15 hours before even beginning the backup phase.However, I am having difficulty finding documentation on commvault’s pages confirming or denying whether volumes striped in this way is supported for block-level backups (we know that the File Agent without doing block level backups works fine as we are already using striped volumes on our previous file server).Can anyone confirm or deny or provide a link to the documentation where it states one way or another?

Hellowhat is the main difference between the two tapes media status? if both are in the library?RegardsFederico

Hello,        I’m facing an issue during a restoration job with the following message :-------------------------------------------------------------------------------------------------------------------------------- Description: [Media read operation failure] [Dedupe cloud media] [The operation is not valid for the object's storage class. The object might be archived and the Cloud Recall workflow might have been initiated. After the recall operation is complete, the job will resume and the recalled data will be restored.] Source: ip-**-**-**-**, Process: cvd----------------------------------------------------------------------------------------------------------------------------------          i  launched a Cloud Storage Archive Recall job  ( completed successfully).         Extract of Cloud Storage Archive Recall logs :  ----------------------------------------------------------------------------------------------------------------------------------113094 1b9c6 03/16 07:22:07 jobid C

We have a system created policy to perform ddb space reclamation and only 1 of the jobs gets stuck and CVODS crashes on the media agent. Here is what I am seeing in the job logs: 10140 d00   08/23 17:25:58 1104366 JM Client  Request to allocate additiona streams [5], noRunningStreams[FALSE]10140 d00   08/23 17:25:58 1104366 JM Client  CVJobClient::allocateGenericResource(), The resource request identifier is [Global\1104366_10140_1692836153_WAIT$Global\1104366_10140_1692845100_SHM]10140 d00   08/23 17:25:58 1104366 JM Client  CVJobClient::allocateGenericResource() - The resource allocation request for job returned ErrorCode[2], ErrorMessage[]10140 128   08/23 17:33:01 1104366 ConnectGroupInternal: setsockopt failed. Error [0x8007273A:{CQiSocket::SetSockOpt(567)/W32.10042.(An unknown, invalid, or unsupported option or level was specified in a getsockopt or setsockopt call. (10042))}]In the event viewer on the MA: CVODS.exe:Failed moving log file  Any assistance is apprecitated.

Hi Team,I have an environment, need to configure AUX copy with 4 MAs and target is the IBM ICOS(AWS compatible). Our plan is, configure the MAs with Gridstor and partitioned DDB for Aux copy. So that, we will get HA for MA and DDBs. But, I have few query in the plan and looking some expert opinion make the solution more optimal.  When I configure the GridStor for primary copy, each job will pick the different MA in round robin mode, so all the MA will be utilized.  But, the aux copy run as single job by accumulating all the available jobs and once the job started it will use same MA. In this case how can we utilize all the 4 MA for aux copy to distribute the load? Do we have any other better way to configure the aux copy with cloud storage with load balancing ??  TIA,Mani  

Hi. CV version is 11.32.45, we want enable compliance lock (CL) on local disk storage. For what I can read, there no DDB sealing involve with that option vs WORM at hardware level.With no DDB sealing, we should not have have space increase by enabling CL?Am I right?

Hi All.I have a setup with DD9400 which is my production library and I have replication to Vault which is DD9900. We are trying to restore the data which is from the vault in the production site. I have created one mtree/storage and made it as library, I have created one more mtree/storage and made it as my vault replication. I want to restore the data which is getting replicated from vault to prod. Is it possible to do this task in Commvault. RegardsVijay

Good morning!This is Stefano, nice to meet you all! I have a weird issue with an IntelliSnap backup on a VMware subclient. When Snap Backup starts, if fails after 40 seconds with the error:“91:44 Error getting datastore list for snap. Possible reason includes virtual machine spread across multiple datastores with multiple vendors.”and also“91:488 Unknown error [0] reported from VMInfo for [xxxxxxxxxxxx]. [Unknown VMInfo error [0]]”I only have 1 datastore so all VMs are on it. I already raised a case with CommVault support and the only solution they provided is to reboot the ESXi host. This is a workaround, not a permanent solution. After the ESXi reboot Snap backup start working again.Today I have again the issue, and this time I cannot restart the host so easily.. Anybody knows what is happening here?My infrastructure is:VMware host: HPE server with ESXi 7.0.3Media Agent: HPE server with Windows 2022VMware storage: PURE storageeverything is connected with fibers and connectivity is ma

Isilon do we support Isilon ChangeListAPI with Intellisnap?  How about NDMP?  Customer is on FR32. Im aware of the support for CIFS and NFS streaming. ThanksSteve

Dear Team, We have recently deployed a Tape library and configured secondary backup copies to tape. Now, we need to validate whether all backed-up copies onto tape are valid as part of the data integrity check.What options are available to verify that the data available on tape is valid? Additionally, if ransomware affects my entire COMM server and Media agent, how can we recover using tape copies? Regards,ManiD 

My goal is to set up my DB server in CV so that it can be backed up my SQL DB server twice a day on two different tapes from my tape library. Therefore, I intend to use 14 tapes in a week based on my condition.But the library tape is selecting randomly and not in accordance with the policy, despite my best efforts to schedule it.I have made scratch group for every day in CV and assigned it to the specific tape thought media in library tab as well as I have given the date path in schedule policy but still my condition is not achievable Is there a way that we could resolve this situation?. 

I’m a little confused about Back-end Size for Disk Storage in our MAs. Back-end Size for Disk Storage  Extra large Extra large Large Large Medium Medium Small Extra small Grid 9 10 1 DDB location per node 2 DDB locations per node 1 DDB location per node 2 DDB locations per node 1 DDB location per node 2 DDB locations per node 1 DDB location per node 1 DDB location per node 1 Node Up to 250 TB Up to 500 TB Up to 150 TB Up to 300 TB Up to 75 TB Up to 150 TB Up to 50 TB Up to 25 TB 2 Node Up to 500 TB Up to 1000 TB Up to 300 TB Up to 600 TB Up to 150 TB Up to 300 TB Up to 100 TB Up to 50 TB 3 Node Up to 750 TB Up to 1500 TB Up to 450 TB Up to 900 TB Up to 225 TB Up

Hi, I am dealing with api’s for a project, so I need to see backup job’s that’s why I use this api “http://WebConsoleHostName/webconsole/api/Job” and this api  returns all the jobs in the past one year in CommCell environment. But some jobs are missing, I can not see, How can I see all the jobs ? 

We are fairly new to Commvault and trying to find ways to speed up and streamline our backups. Using our Quantum DXi appliances for primary hasn’t worked out the way we hoped.  We are looking into using Intellisnap on our Pure flash arrays.  Here’s what we would like to do:Create a snap on the primary Pure array Create a secondary snap replica to an offsite array Use the secondary snap replica as a source to backup to Quantum disk and to tapeI have a few questions:When I create a new storage policy, it creates a “primary copy” and then I create a “primary snap copy”.  I can’t get rid of the primary copy.  What is the primary copy’s function in an Intellisnap situation?  Can I just ignore it? We are then creating a secondary snap replica to another offsite Pure array. Can I use that replica copy as a source for copying to tape or another disk?  It doesn’t look like that’s an option when I create an auxiliary copy.We are running 11.32 FYI. Thanks 

Hello All,Prior to 11.30 the Enable WORM Storage Workflow was available to use that set the required Retention/Seal parameters on the Storage Pool and in addition, if applicable to the vendor, enabled a lock on the bucket.https://documentation.commvault.com/2022e/expert/configuring_worm_storage_mode_on_cloud_storage.html This is no longer supported and is instead set on the Storage Pool. https://documentation.commvault.com/v11/essential/enabling_worm_storage_and_retention_for_cloud_storage.html Unlike the 11.28 Documentation, I am unable to find information and clarification on if there is a process to configure the bucket lock settings directly from Commvault.  It was implied in 11.28, that the workflow would set this.For GCP Storage “What Does the Workflow do? The workflow enables retention policy on the bucket.”My questions would therefore be:Should/Can Bucket Lock be set by Commvault when setting up the Storage Pool in Commvault or is this to be set manually using the usual guideli

My query is , why it is recommended the SSD for deduplication ? if the production environment is using SSD, then why backup purpose use SSD. and SSD is high cost ?

Good afternoon I just received this new Article in my mailbox.https://support.commvault.com/Article/Details/82504 According to this article I can now request a Compliance Lock on the support portal.Previously, a document needed to be filled in by the customer and signed/approved prior to the codes being supplied.From what I see, this new process has removed the requirement for customer approval and has given the full authority to one individual with Maintenance Advantage access.Is there any comment on what I’m understanding? I don’t have a test environment to understand how this new process works and it’s less/more secure than the previous procedure. Thanks,Mauro

Hi.I have a configuration writing to VAST Data S3 cloud library with Object lock and WORM storage lock enabled.The DDB is scheduled to be sealed periodically as per the WORM storage lock configuration.Storage Pool Copy settings is as below:Retail for - 90 daysCreate new DDB every - 90 daysWORM lock - 180 days I have two libraries configured like this and both experience the same thing.First time round the DDBs were sealed and new ones was created about 90 days later. This time round over 100 days have passed but the DDBs have yet to be sealed per schedule. What could be preventing the DDBs from being sealed?Can or should they be sealed manually? What impact will this have on the scheduled sealing? Cheers.Ignes