Commvault Cloud Topics

Hello Team,Currently we are using LTO 7 HPE msl6480 tape library with 4 drives. Now we are planning to add expansion module with  LTO 9 drives. We will keep 2 LTO 7 drives for any restoration request and for Aux copy we will be using New LTO 9 drives. What changes I will have to make from commvault console end in order to meet my requirement.Note:- Our Primary copy goes to Disk Library and then to Tape(Aux copy).

I’m specifically looking for qoperation scriptname to update the AD agent properties of a particular clientI found just this  https://documentation.commvault.com/2023e/expert/14504_command_line_interface_configuration_active_directory_idataagent.htmlqoperation execute -af <template XML file> -<parameter name> <value>  

Hi  https://documentation.commvault.com/2023e/expert/GetAllRunningJobs.htmlI want to filter the output for the qscript to get all running jobs. DescriptionGet the list of running jobs (backup, admin, restore) on the clientsUsageqoperation execscript -sn GetAllRunningJobsscript_name :GetAllRunningJobs The document doesn’t have much details to it. by OperationType - backup/ restoreby Client - which has %prd% or by ClientName - ‘abc001’ Is there a way to achieve this?where can i get the list of valid options / filters that we can use with qscript. ?

Hello All.  We have 4700 VMs with a couple dozen backups sets where I need to exclude VMs that don't require a backup.  e.g. AD, DNS, VDI, etc.  I know I can manually open each backupset and create a VM Filter, but I'm thinking there's a better way.It would be great to have a "global filter" for VMs similar to WinFS and LinuxFS clients.Is there a way to utilize PowerShell or CV CLI?Or is there some other way I’m not thinking and I’m making this harder than it needs to be?Thanks!DanPS after typing this I'm thinking I should have less backupsets…  but still interested in your thoughts.  :)

Hello,We currently have our primary copies stored on Hyperscale-X with secondary AUX copies residing at our opposing datacenter consisting of a traditional Windows MA attached to Nexsan storage.  We have a requirement to implement some sort of air gap solution.  I know it’s not fool-proof, but at the moment I’m considering a tertiary copy to move the data from either Hyperscale-X (local) or from the AUX copy to another MA/Storage located on a locked down network with a firewall in between.  The concern however is the length of time that we’d need to leave ports opened to create that air gap copy.  We could be talking dozens of TBs that would need to be copied and if we need to leave the ports opened for several hours, that’s going to increase our exposure.  Can anyone speak to how they’re maintaining an on-premise air gap solution and provide me with any suggestions?   I was thinking if we could somehow move that data to the air gap location via some sort of native hardware solution wi

We have client with oldes oracle db and we must use agent v10, but after upgrade commserve and media agent to 11.28 backups stop working, error sugest that this is problem with network but it’s not true.

Hi!We’re currently running a .bat script to do some simple copying of files to another destination, and we’re in the process of updating this to a powershell script, that basicly does the same, but does some additional checks and such first. I’ve verified that i can run the script manually with when i’m logged in as the user specified in the “run as user”  But when i run a disaster recovery backup, i get the followig error:  Error Code: [7:78] Description: Unable to run [C:\Path_to_Script\Name-of-script.ps1] on the client. Internal Error [150995005] in CVSession while communicating with remote host [Remote system [FQDN of Commcell server]. Remote execute request returned error: [].]. [] Source: commcellserver, Process: startPrePostCmd  Anyone know what could be the issue here ? As far as i can see/understand, there should not be any “Remote System” ?

Hi,I have a DDB that has high Q&I times. This is hosted on a an AWS EC2 instance with the disk type being “gp3” with 300 IOPS.Below is the Databases section. The Files portion of the DDB is not reporting the same issue. My concerns also includes the very high Pending Delete Records in it.  I can see that the Data Aging jobs do run as the Prunable Records does go down to zero.I attempted a manual space reclamation on this AWS S3 library that completes with errors.When looking through the logs it appears that the Media Agent does not have the required access on the bucket but the access does seem in place when using the Cloud Test too. Error on server.  Could this be contributing to the high Q&I values?Any ideas that could assist with this resolving this? Thanks.Ignes 

Hello,I missed the information about the installation/configuration. (or I'm looking wrong)I understand only (based on the documentation) that every region must have 1 VSA.Is it possible to have 1 VSA (or 1 VSA/MA) for all subscriptions in one region? If yes, how do you build that within Azure? If no, then every subscription needs own VSA/MA? If no (from question 1), how do you arrange communication between VSA in different subscription? Is that with virtual network peering? Or should we look at hub spoke model (Azure)?

Hi Experts,is there somewhere a best practicse guide for “How to backup MS SQL Always On Cluster with Intellisnap” ?Is this supportet from CommVault?Should we do only a snaps from the replica?Thank you in advanced.Best,Volker 

Hi All,I have deployed Storage Accelerator on a Linux host but it does not seem to be working as the cloud team states that data transfer is still occurring cross-account.My setup is as follow:Client - Account 1S3 Bucket Account 1Media Agent (DDB) - Account 2The Storage Pool is created with DDB enabled on the Media Agent in Account 2. The idea is to have the client writing to the S3 bucket in the same account.The Media Agent can access the bucket across the account as backups are completing. I tested uploading a file from the client to the S3 bucket by using "aws cli s3 upload" command which completed successfully.I also added the ARN credential on the cloud library for Storage Accelerator. Is the format of this correct?arn:aws:iam::123456789012:role/customer-mc-ec2-instance-profile-s3 In what log can I see the success or failure of Storage Accelerator usage?I have reviewed the below posts but did not really find anything specific.https://community.commvault.com/storage-and-deduplicati

Hi, the customer has two locations. A and B. On both we have separate media agents with library attached. Media agents between locations don’t have any communication and we can’t change it.He was doing VSA VM1 backup on location A. They have migrated VM1 to location B and started backup. Full backup is working fine but during incremental we have problem with restoring indexes. During incremental backup the job tries to restore index from location A to the index cache on media agent B. As there is no communication between them we’ve got an error and the job failed. What can we do about it? Can we somehow recreate index on media agent B? Regards,Lukas 

Hi, I want to setup a License Serverhttps://documentation.commvault.com/2023e/expert/120409_licensing_server.htmland Primary Commservehttps://documentation.commvault.com/v11/essential/149377_multi_commcell_environments.htmlin new customer environment. I would like to have both on one Commserve machine but I am not sure if these 2 roles can be shared on one Commserve Computer.Do I need to create separate Commserve as license server and another one for Primary Commcell or is it a supported configuration to have both on one Commserve? Thanks,

Hello,I am going to install UNIX/LINUX custom package with answer file and I am trying to follow the below link but I can’t find the default.xml file location in the custom package I had created and there’s no illustration for that. If anyone did it before I will be grateful for his/her help?https://documentation.commvault.com/2022e/expert/57498_customizing_answer_file_of_unix_linux_and_macintosh_custom_package.html

CommServe Recovery Using Disaster Recovery (DR) Backups (NOT FAILOVER) 11.28.72OBS: I would like to test the DR Backup and run the procedure at least once a year.  I'm following the instructions here to test the DR backup in case of commserve disaster recovery.In the event of a disaster, when the production CommServe host becomes unusable or inaccessible, or if the CommServe host is moved to a new hardware, the latest Disaster Recovery (DR) backups can be used to rebuild the CommServe host. At step 4, we should use the CommServe Recovery Assistant Tool to restore the most recent Disaster Recovery (DR) backup from the production CommServe database to a standby or new CommServe host to resume the CommCell operations. For more information on recovering the CommServe database, see Recovering the CommServe Database Using the Recovery Assistant Tool. At step 2 from Recovering the CommServe Database Using the Recovery Assistant Tool for Windows page (here) we got the following instruction:  “

I am trying to configure my CommCell to forward logs to a syslog server, but I cannot find where to enter the syslog server details. I am unable to follow the procedure in the documentation, as it starts by referring to a ‘Navigation Pane’ that does not exist anywhere in my version 11.28.63 console, nor does any other button, icon, or link that leads to a menu named ‘Manage’.  The Control Panel does have a ‘System’ icon in the ‘CommCell’ section, however, the resulting menu does not have a ‘Syslog server’ tile. There do not appear to be any reference images of the console interface available anywhere, so I am at a loss to figure out how to proceed. 

My command center is decent, but often I have to wait while the Command Center populates. I would assume that this sluggishness is a combination of web-server performance and sql performance.Are there tips and tricks out there to make this thing fly?   

Earlier this year I switched my OneDrive backups from V1 to V2 backups and it was a problematic exercise that took several months and several support tickets to get working.  I’m trying to confirm our retention and storage for the auditors and an having some difficulty.  When I sign on to the Command Center, I see that OneDrive backups use the OneDrive BU V2 plan (Command Center > Protect > Office365 > OneDrive for Business > OneDrive_V2 > Content).  Clicking the OneDrive BU V2 link, I see the retention is set to 3 years (1095 days) but that it doesn’t specify the backup copies.  Plans > OneDrive BU V2 > 3 year retentionIf I go into Protect > Office365 > OneDrive for Business > OneDrive_V2 > Configuration, in the Infrastructure settings section I see Server Plan is O365_Plan.  Office 365 > IneDrive_V2 > Server plan = O365_Plan If I click on the O365_Plan link, I see that there are three copies of the backups although one is a Snapshot primary copy

We introduced a new storage library in our Commcell and I am trying to copy some backup jobs over to the new library by creating a new Copy in storage policy. Initially I disabled the Data Aging option in the retention tab of the new copy. The goal was to stop the data aging from this new copy so I can compare job numbers in this new copy with job numbers in the old copy to ensure that all backup jobs have been copied over. Now when I enable the data aging and set extended retention rules, it doesn't look like it is being applied to existing backup jobs that have been copied to this new copy. Does anyone know how I can set the extended retention rules to existing jobs?

Hello there, I have a customer for which we deployed HyperScale X clusters (11.32) for which we used the CommServe Registration network along the storage network. But now, they want to separate backups on a dedicated network. So now I’d like to add that management network, but I can’t find a documentation page on how to achieve it. I think this was accomplished in some config files on the nodes, but can’t remember which and how.Anyone has a hint on how to achieve this?Many thanks in advance.

Hi Team, Question:Why can't I define retention for Storage policy in Laptop Plan created in Command Center?The question arises from the fact that the created SP is created for 90 days/1 cycle by default, which keeps the retention of incremental and synthetic backups for the entire days period despite synthetic backups being made.The DataRetentionForecastandComplianceReport shows that backups are kept for basic days - excerptHere is the view of the jobs sorted by Synthetic Full due to the large number of jobs:This increases the capacity for Storage and DDB.By creating a configuration from Commcell Console, I am able to configure it appropriately, but the client wants to use only the plans created in Command Center. Please help and explain Regards,Piotr Grzegorek

I have created a powershell script using powershell sdk module to run multiple vm level backups which runs the backup but when i use the same powershelll script inside a workflow it doesnt work for some reason giving me message : I NFO: Get-CVClient: client not found having id [0].  Is there some limitation or something wrong the way i am passing the scrip inside workflow.

Hi Vaulters, As per our customer concern, they have a Tape Library, which they want to use with a new MA that will be deployed, the main thing is that they hesitate which is the best way to deploy the MA (Virtual or Physical). The main points are as follows :Virtual : Easy deployment, HA provided by VMware Layer, but complex configuration with the Tape Library. Physical : Easier to deploy with the Tape Library since it can be directly attached, but no HA.Does anyone already faced this situation ? And what’s the recommended infra for the MA ? Even when it comes to performance. Regards.

Hello,There is a post related to the hardware refresh we want to perform but there are references to the HA installation with LiveSync configured. What would be the correct order to perform such task? Should LiveSync be dismantled and HW refresh carried out on a standalone host and then LiveSync setup again?Just for clarification as the post title might be misleading, HW refresh of both primary and standby commsrv instances.Thanks in advance for any advice! 

Hi team I would like to exclude some directories from backups in order to save spaceI have a hyperv infrastructure and 2 file server vms have several directories I can exclude from backupsI have no fileserver agent Is it possible ? thanks!