Self-Hosted Q&A

HOW CAN I GET THE LINK TO COMMVAULT NOW MOBILE APP ON ANDROID PLAY STORE.

Hi, I’m aware that there is a Restore Spooled file data (SPLFDTA) check box option when Performing an IBM i File System Agent Restore. However, what I’m looking for, is for a way to not backup the spool files to begin with. In native IBM i backup commands, the Spooled file data (SPLFDTA) option is set to *NONE by default. Thus, one must explicitly specify SPLFDTA(*ALL) on a native IBM i backup process in order to save these. How do we go about mimicking the same behavior in Commvault? As a side note, simply excluding all Out Queue Objects (OUTQ) is not a valid option. Regards,  SP.

Hi Team,I am successfully took the backup of mysql database, but now I have to run pre and post scripts. I want to run application consistent backup for mysql database so for this I got the pre and post scripts from below link.https://documentation.commvault.com/v11/essential/137017_pre_freeze_script_mysql.htmlCan you please let me know, where to add this scripts. I mean in sql database where should I load the scripts and how can I execute this.Can you please help me to solve this. ThanksNaveen

Hi Team,When I run CommCell Console remotely, ports 80 and 81 are accessed. Port 80 is not secure, I'm not sure about 81. Is there a safer method?

Is it possible to configure Universal Command Center when commcells are configured to use RADIUS and external two factor authentication?  It appears to me this is not supported.

Hello,we are currently evaluating our options for a customer who wants to replicate his VMware VMs offsite.vCloud Director (vCD) is supported as a LiveSync target and OVH SDDC cloud offering seems based on vCD ; but then other things could keep the replication for working, for instance :OVH not exposing the required vCD API to its tenants OVH not giving enough permissions to its tenantsDoes anyone here knows if it can be done ? Thanks !  

 Hi,I have received the following critical errors related to one of our clients, how can i solve?ThksDario Critical 279225   03/20/2022 16:10:28 MediaManager win-commserve 32:218 Index Cache [exes_plan_Copy-2_31_Cache43] was taken offline because the free space [1714 MB] is less than the threshold [5120 MB]. Reporting MediaAgent: [] Critical 279224   03/20/2022 16:10:28 MediaManager win-commserve 32:218 Index Cache [exes_plan_Copy-2_31_Cache42] was taken offline because the free space [1714 MB] is less than the threshold [5120 MB]. Reporting MediaAgent: [] Critical 279223   03/20/2022 16:10:28 MediaManager win-commserve 32:218 Index Cache [exes_plan_Primary_26_Cache36] was taken offline because the free space [1714 MB] is less than the threshold [5120 MB]. Reporting MediaAgent: []

When checking the capacity of the backup data, I want to check the capacity by filtering the modified date of the file or the date it was created.(e.g. 2018.01.01 to 2020.12.31)(When filtering from Browse and restore, the list of files is displayed as set by filtering, but the total capacity is not displayed correctly.)Does Commvault support this feature?The version is V11 SP16.

HI Team,We have an RAC server which is having oracle agent installed , data has been backed up to the disk library.  Does Commvault Support restore from Disk library to Azure Cloud. If Does Commvault support the restore what will be the restore speed and How much time it will take for 8TB restore.

We have scheduled daily incremental and weekly Full backup which runs every Friday. However, only incremental backups are running, even on Friday incremental runs and not full. Even if we fire a manual Full backup or even differential, it runs only incremental backup. Not able to figure out what maybe the issue. Can you help?

Hi, we are testing backups to Azure blob with time based immutable options. we have 2 containers for short and long term backups.for short term backups, we decided to use worm workflow, but our issue is with long term backups.our weekly backups are retained for 7 years, if i use worm workflow it seals DDB every 365 days (maximum with workflow), and we planning to leverage manually setup for this enable immutability on storage container, enable worm option on storage policy level, and make DDB seal time as 7 years. can someone please verify this setup?Thanks,

Backup failed for SAP HANA databaseERROR CODE: [18:146]DESCRIPTION: SAP HANA Error [hdbsql execution Failed, Database may not be online; Otherwise check the connection credentials].NOTE: The command line logs backup completed with no error (I think this mean the database is online and the credentials are correct)JOB LOGS: 12268 3454  04/14 09:22:31 34691 Servant    [---- IMMEDIATE BACKUP REQUEST ----], taskid [8254] Clnt[mhdanadev] AppType[SAP HANA][135] BkpSet[MHD] SubClnt[default] BkpLevel[Full][1]   12268 1140  04/14 09:22:32 34691 Scheduler  Phase [4-Database Backup] (0,0) started on [mhdhanadev.egc.local] in [0] second(s) - ClSapAgent   BACKUP -j 34691 -a 2:190 -t 1 -jt 34691:4:1:0:56048 -data -at 135 -d HQ-COMMSRV.MiningSector.lcl*hq-commsrv*8400   12268 1a40  04/14 09:22:32 34691 Servant    Reg [Control] received. Client [mhdhanadev] plattype = 4. Token [34691:4:1:0:56048]   12268 573c  04/14 09:22:34 34691 Scheduler  Set pending cause [SAP HANA Error [hdbsql execu

Can Simpana back up data on a raw device with on-demand backup?

I have a problem when I table restore.  (ORACLE 19C)Below error occurs.RMAN-05548 The set of duplicated tablespaces is not self-contained.What should i do?

Hi there.Can a StoreOnce Catalyst device be presented to 2 Media agents and shared to leverage load balancing and fault tolerance ?On all project I have encountered StoreOnce, they were either over LAN or attached to a single media agent.Also, can we use a Linux Media agent with Catalyst over FC ? Documentation says MA on linux is supported but not very clear on how the device will be “seen” at the OS level and if additional Linux drivers/software are required. ThanksAbdel 

Hi community, Hope everyone is doing well,Commvault has a pre-built file anomaly detection, with the monitoring of a honeypot file, I know that by default it is checked every 4 hours, and that, it is possible to tune this interval with additional settings. My question is, does reducing the interval have any impact on the client ? For like 30, 10,1 min …? Etc, does it consume any of the resources on the client (CPU, Memory ...). Thanks guys.

Hi All, Request you to please provide me solution how we can Backup and restore a VM in on-premises datacenter on to the Commvault environment on AWS.We have Commserver, Media Agents and VSA server on AWS and VMC on AWS.Client wants to backup there 2 VM’s using the current Commvault Environment  and then Restore then to VMC on AWS. As per my understanding can we using Media Agent and VSA on AWS to do snapshot Backup of VM’s on on-premises datacenter vcenter/exi and then restore it to VMC on AWS.OrDo we need to built Media Agent and VSA server on on-premises to perform snapshot backup and then restore it to VMC on AWS. Request you to please provide best way to achieve this activity. 

It appears that our Isilon NDMP upgrade has caused an issue with Commvault. Data is still being backed up, however, I am unable to browse the Isilon’s file structure. The following error appears. Accessing OneFS web administration interface over a configured SmartConnect service IP address is forbidden.Is there a setting in Commvault I can change or do I need to open a ticket?

Hi Fellas,I’ m unable to change physical path DB files separately for the MSSQL Restore on the Command Center which I’ m logged in to “admin”. Anyone has know any idea or suggestions over here?Thanks.  

Hello community,Please help me solve the following problem.I am using Commvault (11.24.25) to back up SAP HANA databases.The architecture of the backup system is as follows:CommServe - VMware virtual machine connected to network 192.168.22.0/24simpana-ma01 - physical server Windows Storage Server 2016 Standard, connected to network 192.168.22.0/24simpana-ma02 - physical server Windows Storage Server 2012 R2 Standard, connected to network 192.168.22.0/24clients - VMware virtual machines with SLES for SAP 15 SP3 operating system, on which SAP HANA 2.0.054 is installed, are connected to the network 192.168.22.0/24Of the features:- use dedicated subnet for backup 192.168.22.0/24- virtual machines are connected to vSwitch, which has 4 physical 10G interfaces. The balancing mode is Route based on IP hash.- media agents have two 10G network interfaces, which are combined into NIC Teaming. Teaming Mode - LACP, Load balancing mode - Dynamic- no firewalls between clients and media agents are use

windows pc user has changed the windows password. how can we change our side. Thanks 

Hello, For persistent log backups, is there  a way that sap hana can be made to retry at some duration using the same job when there is an issue with commvault infrastructure?It looks like when the jobs start failing, the commvault server gets bombarded with new jobs every few minutes trying to run log backups.In my case the number of log backup jobs exceeded more than 1500 within just a couple of hours. Thanks       

Hi Everybody,Hope you’re doing well and all safe !I would like to configure High Availability for Media Agents.I thought about a shared disk (FC) between two media agent, that way it will still restore in case one of them fails; But I didn’t understand what a SAN Data Server is.Then I read about GridStor, not sure if it is the same thing.My question is, what is the best way to assure high availability for my Media Agents? Thanks in advance for your valuable help.Best Regards 

Documentation mentions to use the following default parameters to ensure that the average read throughput of the disk is approximately 600 GB per hour and the average write throughput of the disk is approximately 700 GB per hour for a disk volume as a mount path of a disk library: BLOCKSIZE of 65536, BLOCKCOUNT of 16384, THREADCOUNT of 6 (each thread uses 1 file of 1 GB) and FILECOUNT of 6. What are reasonably good values for the average read and write throughput of the disk as a DDB disk, not a mount path of a disk library?  And what are suggested parameters (blocksize, blockcount, threadcount and filecount) to test the disk reserved to act as DDB disk?

Hello,We are doing POC for one of the customer. They are using MySQL 8.0.25-15 on Ubuntu 20.04. We installed Commvault v11.26.8. We enabled xtrabackup and we are trying to full backup. Mysql connections of users drop while backup is in progress. They are restarting services and connections are coming back. Any idea why backup dropping users connection? I’m sharing log files with you.Regards,İbrahim